Patient access occupations Work, Jobs in Wallington, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
5d
Receptionist
Bupa Dental Care —Wallington
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
4d
Administrative Receptionist
The Whitehorse Practice —Croydon
- £12.90 - £13.20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Front of House Co-Ordinator
Dalmeny House Dental —London
- £14 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
Patient Services Advisor
The Groves Medical Group —New Malden
- £12.80 - £13.00 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Annual leave
Quick apply
10d
Patient Support Executive
Pure Sports Medicine —London
- £13 an hour
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
Admin/Care Navigator
Mitcham Medical Centre —Mitcham
- £12.50 - £13.50 an hour
- Full-time
- Computer literacy
- Administrative experience
- In-person
- Free parking
Quick apply
GP Patient Services Lead
Eastwick Park Medical Practice —Leatherhead
- From £31,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
3d
Patient Coordinator Fixed Term Contract
London ENT Surgeons —Orpington
- From £12.90 an hour
- Part-time
- Customer service
- In-person
- Office experience
Quick apply
11d
Front of House - Receptionist
Royal Surrey NHS Foundation Trust —Epsom
- £13.57 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Patient Services Administrator
Epsom and St Helier University Hospitals NHS Trust —Leatherhead
- £27,106 - £28,850 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Treatment Coordinator - Central London Private Practice
ODL Dental Clinic —London
- £14.50 - £17.50 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Patient Care Coordinator (GP Practice)
Mitcham Family Practice —Mitcham
- £12.30 - £13.30 an hour
- Part-time
- Organisational skills
- In-person
- Care plans
- Free parking
Quick apply
3d
GP Receptionist
Grafton Medical Partners —London
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
2d
Patient Access Lead
The London Clinic —London
- £38,000 a year
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
9d
Patient Access Officer Registration
Cleveland Clinic London —London
- £27,007.50 - £28,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
13d
Call Centre and Admin Assistant-
Specsavers —Kingston upon Thames
- From £26,852.80 a year
- Part-time
- Customer service
- Organisational skills
- Annual leave
Dental Receptionist/Treatment Coordinator
Epsom Orthodontics —Epsom
- £14 - £16 an hour
- Part-time
- Sales
- Administrative experience
- In-person
- Health & wellbeing programme
Quick apply
3d
Medical PA
The Royal Marsden NHS Foundation Trust —Sutton
- £33,262 - £36,027 a year
- Full-time
- Hospital
10d
Customer Service Representative
Ingeus UK —Marylebone
- £28,860 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
2d

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£32,199 - £34,876 a year
5 days ago

Qualifications

Phone etiquette
Communication skills

Full job description

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

patient access occupations jobs in wallington, gtl

Private Patient Administration Officer

Receptionist

Administrative Receptionist

Front of House Co-Ordinator

Patient Services Advisor

Patient Support Executive

Admin/Care Navigator

GP Patient Services Lead

Patient Coordinator Fixed Term Contract

Front of House - Receptionist

Patient Services Administrator

Treatment Coordinator - Central London Private Practice

Patient Care Coordinator (GP Practice)

GP Receptionist

Patient Access Lead

Patient Access Officer Registration

Call Centre and Admin Assistant-

Dental Receptionist/Treatment Coordinator

Medical PA

Customer Service Representative

I want to receive the latest job alerts for patient access occupations in wallington, gtl

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