Duty manager Work, Jobs in Waltham, Ess (with Salaries)

Duty Manager
Camp Beaumont —Waltham Abbey
- £33,930 - £36,192 a year
- Weekend availability
- Team management
- Training & development
- Cash handling
2d
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
Service Manager
Calm Futures Limited —Hoddesdon
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Supervising experience
- Travel
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Waltham Cross
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Front Office Associate
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £13.37 an hour
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
3d
Contracts Administrator
TaylorDolman —Enfield
- Microsoft Word
- Customer service
- Computer literacy
Quality Controller
Abbey View Produce —Waltham Abbey
- 12 hour shift
- Microsoft Word
- Computer literacy
- English
Event Day Supervisor - Casual
Tottenham Hotspur Football Club —London
- Conflict management
- Mentoring
- In-person
- Life insurance
Quick apply
Fleet Coordinator
KJ PCO RENTALS LTD —Enfield
- £30,000 - £32,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
2d
Strategic Land Manager
Hill Group UK —Waltham Abbey
Pharmacy Assistant
Michael Franklin Chemists Ltd —London
- £10 - £13 an hour
- Full-time
- Medication administration
- Sales
- No experience needed
Quick apply
9d
Applications Team Leader
PDL Finance Ltd —Loughton
- Full-time
- Customer service
- Computer skills
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Building Manager (FULL TIME)
Manor Coliving Ltd —Potters Bar
- £38,000 - £45,000 a year
- Weekend availability
- Management
- Plumbing
- Front desk
- Flexitime
Quick apply
2d
Duty Manager
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
11d
Night Manager
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- Up to £31,000 a year
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
3d
Guest Experience Duty Manager
Luton Borough Council —Luton
- £51,816 a year
- Weekend availability
- English
- Continuous improvement
- Leadership
19h
Production Team Manager
Abbey View Produce —Waltham Abbey
- Day shift
- English
- Supervising experience
- Continuous improvement
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply

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Duty Manager

Camp Beaumont -
Waltham Abbey

Apply Now

Job details

Full-time
£33,930 - £36,192 a year
2 days ago

Qualifications

Accident and incident report completion
Sales support
Sourcing
Operations management
Closing procedures
Stakeholder liaison
Process improvement
Internal department liaison
Complaint handling
Cost control
Performance management
Health and safety inspection
Team management
Staff training
Opening procedures
Safeguarding procedures
Customer interaction
Site housekeeping
Training & development
Child safeguarding
Cash handling
Leadership

Full job description

Duty Manager

Location: Lee Valley Adventure Park

Reports To: General Manager / Directors

Salary: £33,930 - £36,192

Hours of Work: The venue operates 7 days a week, including weekends, school holidays and peak seasonal periods. Contracted hours will reflect the needs of the business and may include evenings, weekends and event days.

Responsible For

Providing an outstanding visitor experience through excellent customer service, strong team leadership, high operational standards, and maintaining a safe, clean and welcoming environment across the site.

Purpose of the Role

The Duty Manager plays a key role in the day-to-day operation of the venue, supporting the General Manager and Directors to ensure the site operates safely, efficiently and to a high standard.

The role involves leading and supporting the team, maintaining excellent customer service, ensuring company policies and procedures are followed, and working across admissions, play areas, animal experiences, events and general farm operations as required.

The Duty Manager will also support the continued development of the venue by identifying opportunities to improve customer experience, operational efficiency and cost control.

Main Duties & Responsibilities

Operations & Customer Experience

Ensure the venue consistently delivers an excellent visitor experience.
Provide friendly, professional and proactive customer service.
Ensure the site is prepared and operational before opening.
Complete opening and closing procedures in line with company standards.
Ensure the venue operates smoothly during standard and event days.
Support animal demonstrations, customer activities and attractions where required.
Handle customer enquiries, feedback and complaints professionally and promptly.
Respond appropriately to feedback received via email, social media, review platforms and direct communication.

Team Leadership

Lead by example and promote a positive, professional working environment.
Support staff training, development and inductions.
Ensure staff maintain high standards of service and professionalism.
Encourage teamwork, flexibility and collaboration across departments.
Support staff to perform to the best of their ability.
Act as a positive role model for the wider team.

Site Standards & Maintenance

Ensure the site remains clean, safe and presentable at all times.
Monitor standards across toilets, play areas, animal enclosures, walkways, staff areas, storage areas, waste and recycling areas.
Identify, report, log and follow up maintenance issues appropriately with senior management.

Health & Safety

Ensure the venue operates in line with Health & Safety regulations and company procedures.
Maintain relevant Health & Safety documentation, including fire alarm testing, play equipment safety checks and opening and closing checklists.
Ensure accident and incident reports are completed accurately and passed to management.
Ensure safeguarding procedures for children and vulnerable visitors are followed at all times.

Administration & Compliance

Ensure operational documentation is completed accurately and on time.
Handle cash and financial transactions in line with company procedures.
Ensure invoices, delivery notes and relevant documentation are passed to senior management.
Use internal booking platforms, systems and administration tools effectively.

Events & Sales Support

Support the promotion and delivery of events and seasonal activities.
Understand and support the importance of sales, marketing and promotional activity.
Assist in ensuring events run smoothly and deliver excellent customer feedback.
Monitor operational performance during busy periods and large events.

Business Efficiency

Promote cost-effective working practices without compromising quality.
Support the control of labour costs and operational spending.
Assist with sourcing products and services that provide the best value for the business.
Identify opportunities to improve operational efficiency and customer experience.

Communication & Management Support

Attend management meetings when required.
Communicate relevant information clearly to staff.
Support the organisation of staff meetings where necessary.
Liaise effectively with managers, senior staff and other departments.
Where required, assist with disciplinary processes in line with company policy, ensuring Directors are informed before action is taken.

Additional Responsibilities

Undertake any reasonable duties requested by the General Manager or Directors.
Support the smooth running and continued development of the venue.
Ensure the Duty Manager role is seen as a positive, professional and supportive leadership position within the team.

This list is not exhaustive and duties may change in line with the needs of the business.

Overview

Role

Operations
Salary

£33,930 - £36,192
Type

Full Time
Location

Waltham Abbey

Apply Now

Refine Your Search

duty manager jobs in waltham, ess

Duty Manager

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

Service Manager

Collections Agent

Sales Assistant at Tesco

Front Office Associate

Contracts Administrator

Quality Controller

Event Day Supervisor - Casual

Fleet Coordinator

Strategic Land Manager

Pharmacy Assistant

Applications Team Leader

Building Manager (FULL TIME)

Duty Manager

General Manager - Mon to Fri

Night Manager

Guest Experience Duty Manager

Production Team Manager

HR Administrator

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