Client services occupations Work, Jobs in Watford, Hrt (with Salaries)

Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
8d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Contract Support Coordinator
CBRE —Watford
- Full-time
- Microsoft Outlook
- Basic maths
- Maths
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Legal Assistant / Client Support Analyst (Phones)
Juno —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- Flexible schedule
Quick apply
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
Customer Service Representative - Service & Repair
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Continuous improvement
- Communication skills
1d
Support Consultant
NECSWS —Hemel Hempstead
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
1d
Client Executive - Charity Sector
One Sixty Fundraising —London
- From £15 an hour
- Temporary
- Hybrid work
- Quality control
- Employee discount
Quick apply
11h
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
Quick apply
3d
Service Delivery Coordinator
Inmaa Business Services UK Ltd. —London
- £3,000 - £3,500 a month
- Full-time
- Computer literacy
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
1d
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
14d
Customer Service & Sales Assistant – Business Events & Subscriptions (Part-time)
Emerging Markets Investment Partners —St. Peters
- £25,420 - £29,000 a year
- Temporary
- No degree
- Organisational skills
- In-person
Quick apply
7d
Customer Experience Advisor
Elder —London
- Weekend availability
- Hybrid work
- Salesforce
- Communication skills
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule

I want to receive the latest job alerts for client services occupations in watford, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near watford, hrt

Client Services jobs in London

Customer Experience Advisor jobs in London

Customer Success Manager jobs in London

Customer Service Representative jobs in Watford

Customer Service Representative jobs in Hemel Hempstead

Customer Experience Associate jobs in London

Legal Analyst jobs in London

Service Delivery Manager jobs in London

Customer Service Representative jobs in Derby

Customer Service Representative jobs in London

Customer Service Advisor jobs in Liverpool

Customer Service Representative jobs in Bradford

Customer Service Advisor jobs in Sheffield

Customer Service Representative jobs in Arbroath

Project Coordinator jobs in Scotland

Contract Coordinator jobs in Dereham

Contract Coordinator jobs in London

Contract Coordinator jobs in Aberdeen

Contract Coordinator jobs in Hemel Hempstead

Clinical Research Coordinator jobs in Liverpool

Customer Support Executive ( 12 Month Fixed term)

PayByPhone -
Hatfield

Quick apply

Job details

Fixed term contract
£30,000 - £35,000 a year

Benefits

Company pension
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
Internal department liaison
Technical support
Ticket management systems
Management reporting
Customer support
Customer interaction
Multidisciplinary collaboration

Full job description

About PayByPhone

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Hatfield (Hybrid)

Employment type: 12 Months, Fixed - Term

Reports to: Global Director of Customer Experience and Support

To deliver fast, effective resolutions for our Cities, Businesses, and Consumer customers while ensuring the seamless operation of all PayByPhone products and services.

Key Responsibilities

Ticketing & Support

Manage and triage the PayByPhone ticketing system, ensuring queries are resolved within SLA and escalated to Dev or next-level support when needed

Handle back office requests: user account creation, penalty notice queries, and password resets

Coordinate outage communications

Client Management

Deliver monthly and KPI reports to clients

Manage PO and invoicing for client-related charges

Provide client training and identify upsell or training opportunities, flagging these to the Client Account Manager

Drive customer satisfaction through proactive solutions and Marketing collaboration on customer-focused messaging

Rates, Tariffs & Locations

Manage tariff changes and maintain client rates tables

Open and close locations as required, and coordinate parking zone signage

Support testing of rates, tariffs, and locations for new and expanding clients

Platform & Data

Test and identify platform bugs, reporting to internal teams

Analyse user interaction logs and system indicators to spot issues and trends

Maintain accurate client database records, dashboards, and task tracking documentation

Cross-Functional & Knowledge

Maintain up-to-date knowledge of PBP products and processes

Provide constructive feedback and customer insight to internal teams and the call centre to help inform training, quality and continuous improvement initiatives

Liaise with Operations, Sales, Product, Development, and Marketing teams, advising on product requirements

Other things you may get involved with:

Assist the Director of Customer Experience and Support in other tasks from time to time

Provide support for where required for all markets in which PayByPhone operates

Participate in events and opportunities to help promote and raise awareness of PayByPhone to public

Attend client meetings at the request of the Client Account Manager or the responsible manager for Client Account Management

Required Qualifications

At least 2 years experience of working in a client facing environment
Interest in technical topics
The ability to create well written documents
Excellent IT skills including Word, Excel & PowerPoint
The ability to gather, analyze and present material clearly and concisely
Educated to a degree level or similar professional training
Experience of using Salesforce Service Cloud
Experience in parking or technology

What We Offer

Compensation: The expected salary range for this role is £30,000 - £35,000. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Private Healthcare: Available effective Day 1, with no waiting period as well as optional dental coverage.
Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution
4x Life insurance: All permanent employees are covered under our life insurance

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.

Working at PayByPhone

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

Make things happen
Stay curious
Work together
Have fun
See through our customers’ eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at [email protected].

Want to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.

Quick apply

Refine Your Search

client services occupations jobs in watford, hrt

Customer Support Executive ( 12 Month Fixed term)

Customer Service Advisor

Customer Support Officer (UK)

Client Success Representative

Contract Support Coordinator

Client Onboarding Executive

Maintenance and Contracts Co-ordinator - Full Time

Client Services Associate - London

Legal Assistant / Client Support Analyst (Phones)

Client Services Executive

Customer Service Representative - Service & Repair

Support Consultant

Client Executive - Charity Sector

Customer Service Advisor

Service Delivery Coordinator

Contract - Customer Relations Coordinator

Customer Success Associate - UK

Customer Service & Sales Assistant – Business Events & Subscriptions (Part-time)

Customer Experience Advisor

Customer Experience Associate (FinTech)

I want to receive the latest job alerts for client services occupations in watford, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected