Development director Work, Jobs in Wednesbury, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
11d
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Commercial Pricing & Profitability Lead
Apex Stainless Fasteners Ltd —Wednesbury
- £35,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Analysis skills
- Bereavement leave
- Life insurance
Quick apply
9d
Product Director
Fortress Interlocks Limited —Wolverhampton
- £100,000 - £110,000 a year
- No degree
- Travel
- Employee assistance programme
Quick apply
3d
Coaching & Development Trainer - Advanced Solutions
Motia —Birmingham
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Divisional General Manager
Walsall Healthcare NHS Trust —Walsall
- £79,504 - £91,609 a year
- Full-time
- Leadership
10d
DIRECTOR OF PEOPLE & CULTURE
Birmingham Hippodrome —Birmingham
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
Quick apply
8d
Medical Resourcing Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
8d
Crematorium Manager
WesterleighGroup —Essington
- £35,800 - £42,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
5d
Business Development Director
Mercury Hampton Ltd —Birmingham
- £90,000 - £120,000 a year
- Sales
- Travel
Quick apply
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Valuations Director
BDO —Birmingham
- Full-time
- Leadership
- Tax experience
Managing Director Volvo Buses Warwick
Volvo Group —Warwick
- English
- No degree
- Communication skills
10d
Learning & Development Manager
Sharp —West Bromwich
- Full-time
- Communication skills
Head of Learning & Participation
Birmingham Hippodrome —Birmingham
- £48,000 a year
- Weekend availability
- Hybrid work
- Leadership
11d
Responsible Individual
Rees Parent and Child Fostering Limited —Droitwich
- £50,000 - £60,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
Quick apply
AHP Professional Lead
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Part-time
- Leadership
5d
Headteacher
Compass Schools —Kidderminster
- £75,000 a year
- Leadership
- Communication skills
- School

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development director jobs near wednesbury, wmd

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

development director jobs in wednesbury, wmd

Customer Relationship Manager

Impact Manager

Project Coordinator

Commercial Pricing & Profitability Lead

Product Director

Coaching & Development Trainer - Advanced Solutions

Divisional General Manager

DIRECTOR OF PEOPLE & CULTURE

Medical Resourcing Officer

Crematorium Manager

Equality, Diversity and Inclusion Officer

Business Development Director

Clinical Support Specialist

Valuations Director

Managing Director Volvo Buses Warwick

Learning & Development Manager

Head of Learning & Participation

Responsible Individual

AHP Professional Lead

Headteacher

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