customer service representative Work, Jobs in wednesbury (with Salaries)

Customer Service Advisor
West Brom —Wednesbury
- £24,923 a year
- Full-time
- Customer service
- Employee discount
13d
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
Quick apply
8d
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Advisor
ASSA ABLOY —Willenhall
- Sales
- Customer service
- Administrative experience
14d
Customer Service Advisor and Transport Administrator
Divert Ltd —Sandwell
- £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
2d
E-Commerce Customer Service & Operations Assistant
H Chahal and Sons Ltd —West Bromwich
- £24,420.00 - £30,482.82 a year
- Part-time
- Microsoft Word
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
3d
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
2d
Customer Service Agent
ClearCourse —Telford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
6d
Customer Service Associate (12-month FTC)
Handicare —Kingswinford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
7d
Internal Sales / Customer Service Administrator
Pertemps Wolverhampton Industrial —West Bromwich
- £13 - £16 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Customer Service Representative
Nuvo hotel group Ltd —Birmingham
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Customer Service Representative
Safran —Wolverhampton
- Full-time
- Sales
- Customer service
- Communication skills
Customer Service Team Leader
Culligan UK limited —Wolverhampton
- £32,500 a year
- Full-time
- Customer service
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
14d
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
First Mile —Birmingham
- £26,228 a year
- Full-time
- Phone etiquette
Quick apply
21h
One Stop - Customer Service Assistant
One Stop —Coseley
- £12.81 an hour
- Full-time
1d
Customer Support Representative
Skirting World —Birmingham
- £25,350 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
1d

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Customer Service Advisor

West Brom -
Wednesbury

Apply Now

Job details

Full-time
£24,923 a year
13 days ago

Benefits

Company pension
Private medical insurance
Employee discount
Paid volunteer time
Enhanced paternity leave
Car scheme

Qualifications

Customer service

Full job description

Customer Service Advisor

Location: Wednesbury Branch

Salary: £24,923 per annum

Contract: Permanent

Hours: 35 hours per week (09.00 14.00 Customer Facing, 14.00 - 17.00 Telephony, Monday Friday / 09.30 - 12.30 Saturday)

We’re made for each other

At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, we’ll do everything we can to help them build the life they want bit by bit. We’re all about customer experience, which means we do the right thing, not just the easy thing. Whatever your role, you’ll put the customer at the heart of everything you do and make a positive lifelong impression.

What you’ll be doing:

Providing a service so good that our customers tell their friends and family about us.
Be there when our customers need us in a way which suits them.
Handling queries with confidence whether it’s about our products, services, or anything else customers need.
Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.
Staying up to date on all our products and services so you’re always ready to share your knowledge and support with our customers.
Keeping things safe and sound in branch, especially when we’re opening and closing for the day.
Supporting our local branches and embedding deep roots in our local communities.
You’ll be supporting our Customer Contact Centre over the phone, on emails or live chat.
Keeping our customers updated on their accounts

What we’re looking for:

Someone who shows up every day with a positive, helpful, and supportive attitude and makes a heartfelt impression on our customers.
Someone with an infectious team spirit who’s ready to collaborate and share ideas.
A customer centric person who holds a genuine interest in customers and their needs.
A calm, clear, and confident communicator who can get their point across, as well as making other people feel heard.
Empathy, we want you to put yourself in others’ shoes. You’ll need to listen, understand, and offer support to all our customers, as well as your colleagues.
Flexibility, they’ll be times when we’ll need you to step up to help your team and other teams, especially during our busy times.
Tech-savvy you’ll need to be able to use a computer and work your way around our systems once we’ve shown you the ropes.
Previous experience delivering great customer service
A curious mindset, you’ll be ready to learn and grow, open to challenges and developing new skills.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

We pride ourselves on our development opportunities and always look to promote from within wherever possible,
Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year,
2 paid volunteering days a year,
Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we’ll match your further contributions up to 10.6%
Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave,
Life assurance provided by the Society at 4 times your salary,
Yearly performance related pay scheme and pay review,
Private medical insurance that’s discounted when your time with us grows, with the option to include family members,
Salary Sacrifice Electric/Hybrid Car Scheme,
A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employees are the heart of bringing our new vision to life- where our customers and communities own a more secure future.

We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at [email protected].

Do it today and click apply!

*Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

Apply Now

Refine Your Search

customer service representative jobs in wednesbury

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor and Transport Administrator

E-Commerce Customer Service & Operations Assistant

Customer Service Representative M-F

Customer Service Agent

Customer Service Associate (12-month FTC)

Internal Sales / Customer Service Administrator