Documentation manager Work, Jobs in Wembley, Gtl (with Salaries)

Delivery Manager - Customer Operations
Genius Sports Group —London
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
8d
Student Appeals, Complaints and Conduct Administrator
Middlesex University London —Hendon
- £28,840 a year
- Microsoft Office
- Databases
11d
Part-time Administrator required
Francis Care Services —Harrow
- £12.71 an hour
- Human resources
- In-person
- Free parking
Quick apply
Corporate Customer Support Admin
Berry BMW —West Drayton
- £30,000 a year
- Full-time
- Microsoft Word
- Accounting
- In-person
- Referral programme
Quick apply
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
10d
Office Administrative Assistant
GinSen Group —Hammersmith
- £28,500.00 - £31,054.47 a year
- Full-time
- Microsoft Word
- English
- Administrative experience
- Employee discount
Quick apply
3d
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Service Administration Officer
Creative Support —Brent
- £14.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Project Team Administration Support (Full Time)
AGM Group —Potters Bar
- £29,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Free parking
- Employee discount
Quick apply
Office & Business Support Manager
Lucidica —Shoreditch
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Annual leave
Quick apply
3d
Project Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Databases
- University
- Annual leave
- Work from home
3d
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Electoral Services Officer
Harrow Council —Harrow
- £29,622 - £35,931 a year
- Microsoft Word
- Computer literacy
- Communication skills
3d
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Experience Administrator
London Square —Uxbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
8d
Quality Assessor early years .
Care Trainings —Harrow
- £25,420.00 - £42,971.95 a year
- Part-time
- Presentation skills
- Bachelor's degree
- In-person
Quick apply
Academic Affairs Coordinator - NYU London
New York University —London
- Full-time
- Doctoral degree
- Computer literacy
- Microsoft Office
- Annual leave
7d
Project Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
Regulatory & Compliance Officer
Daffodils Fostering Limited —Stanmore
- £46,000 - £52,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount

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documentation manager jobs near wembley, gtl

Delivery Manager - Customer Operations

Genius Sports Group -
London

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Job details

8 days ago

Qualifications

Jira
Technical project or programme management experience
Stakeholder collaboration
PMP
Stakeholder liaison
Engineering
Internal department liaison
Change management
Bachelor's degree
Continuous improvement
Confluence
Project schedule tracking
Certified Project Manager
Business
Project management experience
Information Technology
PRINCE2 Certification

Full job description

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

The Delivery Manager is responsible for the successful planning, execution, deployment, and ongoing operational delivery of Genius Sports products and services for customers. The role owns the customer delivery lifecycle from implementation and go-live through post-launch stabilization, seasonal readiness, and the activation of additional products and services. Working closely with Commercial, Product, Engineering, and cross-functional Operations teams, the Delivery Manager serves as the operational delivery lead for assigned customers, ensuring solutions remain healthy, operationally ready, and aligned with customer requirements throughout the partnership.

Key Responsibilities

Lead the end-to-end delivery of customer implementations from project initiation through go-live, stabilization, and transition into ongoing operations.
Develop and maintain project plans, timelines, resource plans, budgets, and delivery milestones.
Coordinate cross-functional teams across Commercial, Finance, Product, Engineering, Legal, Operations, Supply Chain, and Support, as well as customer teams and external stakeholders, to ensure successful end-to-end customer delivery.
Serve as the primary operational delivery lead for assigned customers, building trusted relationships and acting as the main point of coordination for delivery-related activities.
Monitor the operational health and performance of customer deliverables following launch, ensuring implementation commitments continue to be met.
Lead the cross-functional resolution of complex, customer-impacting operational issues that occur during live service delivery, coordinating internal teams, managing stakeholder communications, driving decision-making, and ensuring timely resolution while minimizing customer impact.
Coordinate and drive resolution of delivery-related issues by engaging the appropriate internal teams and managing communication with customer stakeholders.
Lead seasonal operational readiness activities, including planning, testing, operational reviews, training coordination, venue readiness, and launch preparedness for new seasons and competition restarts.
Manage the operational delivery of additional products, services, and customer enhancements for existing customers, ensuring successful planning, testing, deployment, and adoption.
Coordinate customer change requests and ensure new capabilities are integrated into existing operational workflows with minimal disruption.
Lead go-live planning, cutover activities, hypercare, and post-launch reviews to ensure successful service adoption.
Track project and operational delivery milestones, proactively managing risks, dependencies, issues, and change requests throughout the customer lifecycle.
Facilitate regular customer governance meetings, project updates, operational readiness reviews, and executive status reporting.
Maintain accurate project documentation, implementation records, operational playbooks, and delivery reporting.
Capture lessons learned following deployments, seasonal launches, and service activations, driving continuous improvement across delivery methodologies and operational processes.
Ensure all customer deployments are delivered in accordance with company governance, quality standards, operational procedures, and contractual commitments.
Identify opportunities to improve scalability, standardization, automation, and efficiency across the customer delivery lifecycle.
Partner closely with internal cross-functional teams to ensure a seamless customer experience throughout implementation and ongoing operational delivery.

WHAT YOU'LL BRING:

Bachelor's degree in Business, Engineering, Information Technology, Project Management, or a related field, or equivalent practical experience.
5+ years of experience managing complex customer implementations, technical deployments, or operational delivery within a customer-facing environment.
Demonstrated experience leading multiple concurrent customer engagements and cross-functional initiatives.
Strong customer-facing experience, including executive stakeholder management.
Strong understanding and ability to apply project management methodologies.
Proven experience managing project plans, risks, issues, dependencies, and delivery governance.
Excellent communication, organizational, and problem-solving skills.
Experience working across global teams in a fast-paced operational environment.
Experience with Jira, Confluence, Smartsheet, Microsoft Project, or similar project management tools.

IT WILL BE A BONUS IF YOU KNOW

Experience within sports technology, broadcast technology, SaaS, media, or enterprise software.
Project Management certification (PMP, PRINCE2, Agile, or equivalent).

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Apply Now

Refine Your Search

documentation manager jobs in wembley, gtl

Delivery Manager - Customer Operations

Student Appeals, Complaints and Conduct Administrator

Part-time Administrator required

Corporate Customer Support Admin

Customer Experience and Operations Manager

Office Administrative Assistant

IT & Helpdesk Manager - Panavision London

Service Administration Officer

Project Team Administration Support (Full Time)

Office & Business Support Manager

Project Officer

Day Residential Concierge - The Helios, Television Centre Residential, London

Electoral Services Officer

HR Administrator

Customer Experience Administrator

Quality Assessor early years .

Academic Affairs Coordinator - NYU London

Project Coordinator

Regulatory & Compliance Officer

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

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