Customer specialist Work, Jobs in West Malling (with Salaries)

Customer Service Specialist
Landmark Information Group —West Malling
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Commercial Researcher
Carbon3 —Mereworth
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Subsidence Claims Handler
Trinity Claims —Tonbridge
- £30,000 - £35,000 a year
- Remote
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
4d
Crown Court Clerk
HM Courts & Tribunal Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
4d
No7 Advisor
Boots —Maidstone
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
7h
Labourer
CPL —Larkfield
- £26,500 - £28,000 a year
- Overtime
- Travel
- Power tools
- Construction experience
Quick apply
Sales Assistant
Superdrug —Greenhithe
- £9.95 - £13.15 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
Sales Assistant
Topps Tiles —Tonbridge
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Trainee MVHR Engineer
Apex Ventilations Ltd —Sittingbourne
- From £24,000 a year
- Full-time
- Writing skills
- Maintenance
- Plumbing
- Annual leave
Quick apply
Orthodontic Administrator
The Sandford Suite Ltd —Bexleyheath
- £13 - £15 an hour
- Full-time
- Customer service
- Patient care
- Data entry
- Free parking
- Employee discount
Quick apply
Inbound Sales Advisor (full time)
ISG Specialist Services Ltd —Dartford
- From £25,000 a year
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Free parking
- Employee discount
Quick apply
Part Time Office Administrator
F&D Tech Solutions Ltd —Dartford
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Gym membership
Quick apply
4h
Senior Commercial Manager
Carbon3 —Wrotham
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Advisor
FlooringSuperstore.com —Thurrock
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
14d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Continuous improvement
- AI
- Employee discount
- Referral programme
Customer Service Apprentice
South East Water —Snodland
- £19,067.06 - £25,948.87 a year
- Full-time
- Computer literacy
- Computer skills
- Time management
- Annual leave
Senior Media Executive
The Specialist Works —West Malling
- Full-time
- Hybrid work
- Travel
- IT
Quick apply
Operations Coordinator
Procea Ltd —Maidstone
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Work from home
Quick apply
11d

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customer specialist jobs near west malling

Customer Service Specialist

Landmark Information Group -
West Malling

Apply Now

Job details

Fixed term contract

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Organisational skills
Communication skills

Full job description

Customer Service Specialist

Location: West Malling
Contract: Fixed Term (12 Months) and Permanent

What It's Like to Work at SearchFlow

At SearchFlow, our people are at the heart of our success. As the market leader in conveyancing products and services, we are continually evolving, investing in our people, services, and customer experience to deliver exceptional outcomes.

We are a collaborative, ambitious, and customer-focused business that values professionalism, innovation, and continuous improvement. As we continue to develop our service offering, we're embracing a more customer success-focused approach, creating exciting opportunities for individuals who are passionate about building relationships, delivering exceptional service, and driving positive customer outcomes.

The Opportunity:

We are looking for a professional, customer-focused individual to join our award-winning Customer Service team at an exciting stage in our journey.

This role goes beyond traditional customer support. As a Customer Service Specialist, you will act as a trusted point of contact for customers, providing guidance, resolving enquiries, and helping to deliver positive outcomes through a consultative approach.

You will build strong relationships with customers and stakeholders, work collaboratively across the business, and identify opportunities to enhance the customer experience. This role is ideal for someone who enjoys balancing customer needs with business priorities whilst maintaining a consistently high standard of service.

Key Responsibilities:

Deliver professional, consultative support to customers via telephone and email.
Build trusted relationships with customers, acting as a valued partner and advocate throughout their journey.
Manage customer enquiries from initial contact through to successful resolution, taking ownership throughout the process.
Proactively identify opportunities to enhance the customer experience and improve customer outcomes.
Work collaboratively with internal departments and external stakeholders to ensure efficient handling of customer requests.
Navigate multiple systems and processes confidently to investigate and resolve queries.
Liaise with data providers and third parties to resolve search-related enquiries.
Communicate clearly and professionally with customers, colleagues, and stakeholders at all levels of the business.
Support the introduction and development of a customer success mindset across the Customer Service function.
Balance customer expectations with business requirements, ensuring positive outcomes for all parties.
Monitor customer feedback, identify trends, and contribute to service improvement initiatives.
Meet agreed customer service, quality, and productivity KPIs.
Maintain high Service Quality standards and contribute to continuous improvement activities.
Develop and maintain a strong understanding of SearchFlow's products, services, systems, and processes

About You:

We are looking for someone who is proactive, professional, and passionate about delivering excellent customer experiences.

You will be an effective communicator who enjoys building relationships, solving problems, and working collaboratively to achieve the best outcomes for customers.

You will have:

The ability to build rapport quickly and confidently manage conversations with a variety of stakeholders, both internally and externally.
A customer-centric mindset with a genuine passion for delivering positive outcomes.
Strong problem-solving skills, with a proactive and solution-focused approach.
Confidence in handling challenging conversations whilst maintaining professionalism and empathy.
Excellent organisational skills and the ability to manage multiple priorities effectively.
A collaborative team player who enjoys working across departments to achieve the best outcomes for customers.
The ability to influence, engage, and build credibility with customers at varying levels of seniority.
A commitment to continuous improvement and helping shape the future direction of customer service and customer success within the business.

What We Offer:

25 days annual leave plus bank holidays, with the option to purchase up to five additional days
£300 annual lifestyle allowance
Pension scheme (4% employee / 5% employer contribution)
Private medical insurance through Vitality
Group income protection
Matched charitable fundraising
Cycle to Work and GymFlex schemes
Internal coaching and mentoring programmes
Ongoing learning and development opportunities
Family-friendly policies
Free on-site parking

About Us:

Part of a £1.2 billion company, SearchFlow is the biggest conveyancing search provider in England and Wales. Over 2,500 legal clients trust us to run more than 1 million searches for them every year. We have completed 5,000,000 instructions and 26,000,000 searches so we’ve touched 1 in 4 property transactions.

We are part of the DMGT, who are committed to investing in our portfolio of services. Because we have such a large, supportive company behind us, we can invest in nationwide, reliable datasets, enhanced mapping tools and an ordering platform that has been designed for ease of use and efficiency.

If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

customer specialist jobs in west malling

Customer Service Specialist

Commercial Researcher

Subsidence Claims Handler

Client Services Coordinator

Crown Court Clerk

No7 Advisor

Labourer

Sales Assistant

Sales Assistant

Trainee MVHR Engineer

Orthodontic Administrator

Inbound Sales Advisor (full time)

Support Worker - No Weekends!

Part Time Office Administrator

Senior Commercial Manager

Sales Advisor

Customer Service Specialist

Customer Service Apprentice

Senior Media Executive

Operations Coordinator

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