Customer experience specialist Work, Jobs in Westerham, Ken (with Salaries)

Sales Administrator
Fortune Brands Innovations —Westerham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
10d
Technical Sales Specialist
Chandler CX —Canary Wharf
- £50,020.00 - £80,483.87 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
13d
Production Assistant (Tonbridge, Kent)
Master of Malt —Tonbridge
- £12.75 an hour
- Full-time
- English
- Warehouse experience
- IT
Quick apply
Sales Assistant
Topps Tiles —Riverhead
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
2d
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
9d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Claims Handler
Progress Vehicle Management —Sevenoaks
- From £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
3d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Content & Communications Producer
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
B2B Experience Specialist
Partner Retail Services —London
- £30,784 - £35,000 a year
- Full-time
- Employee discount
Quick apply
Medical Secretary/PA
Dementech Limited —London
- From £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Clinic Manager
Skin Surgery Clinic —Royal Tunbridge Wells
- Up to £60,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply

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customer experience specialist jobs near westerham, ken

Sales Administrator

Fortune Brands Innovations -
Westerham

Apply Now

Job details

Full-time
10 days ago

Qualifications

Microsoft Word
Sales support
Microsoft Outlook
Sales
Customer service
Microsoft Office
Administrative experience
B2B sales
Organisational skills
Customer support
Communication skills

Full job description

Sales Administrator

On Site – Westerham ¦ Sales Operations ¦ Customer & Sales Support ¦ Permanent ¦ Full-Time

Keep sales moving. Deliver exceptional customer experience.

We’re looking for a proactive and customer-focused Sales Administrator to join our Sales Operations team in Westerham.

This is a key role supporting both our customers and external Sales Team, ensuring orders, enquiries, and processes are handled accurately and efficiently. You’ll be part of a highly skilled team that not only responds to customer needs but actively looks for opportunities to enhance service, promote products, and add value.

If you enjoy working in a fast-paced, team-oriented environment where organisation, communication, and customer experience are key — this role offers variety, visibility, and the chance to make a real impact.

What You Will Be Responsible For

You’ll play a central role in supporting sales activity and delivering a seamless customer experience across multiple touchpoints.

Customer Support & Order Management

Handling inbound customer enquiries via phone and email in a timely and professional manner
Processing purchase orders via email, EDI, and customer-specific portals
Managing customer queries and complaints with a solutions-focused approach
Supporting the achievement of customer satisfaction targets

Sales & Internal Team Support

Providing administrative support to the external Sales Team
Assisting with pricing, promotions, and product information
Supporting new product setup and maintaining customer databases
Raising FOC and marketing orders, coordinating dispatch of materials and displays

Coordination & Operational Support

Working closely with supply chain and dispatch teams to ensure on-time delivery
Tracking courier deliveries and escalating issues where required
Carrying out stock checks and supporting wider Customer Service teams where needed

Process Improvement & Accountability

Keeping up to date with and implementing new systems and processes
Supporting continuous improvement initiatives within the team
Taking ownership of assigned tasks such as returns (RMA), reporting, and international account support

For This Role We Would Need You To Demonstrate

You’ll be organised, proactive, and customer-focused, with the ability to thrive in a fast-paced, multi-tasking environment.
You’ll bring:

Experience in a B2B sales support or customer service environment
Strong administrative and organisational skills
Confidence managing customer queries and resolving issues effectively
Experience working with customer databases and MS Office (Excel, Word, Outlook)
Excellent communication skills with a professional and engaging telephone manner
Ability to work to deadlines and manage multiple priorities
A proactive, positive, and team-oriented approach
A strong customer focus with a drive to deliver high-quality service

What Your Colleagues Say About You

Organised, reliable, and detail-focused
Calm and professional when handling customer queries
Positive, proactive, and solutions-oriented
A strong team player who supports others
Customer-focused with a “can-do” attitude

Core Competencies

Cultivates Innovation – Looks for ways to improve processes and enhance service
Active Learner – Builds knowledge of products, systems, and processes
Collaborates – Works effectively across teams to deliver results
Plans and Aligns – Manages workload to meet deadlines and priorities

Our Purpose, Values & Behaviours

At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference.

We:

Think Big, Learn Fast
Work It Together
Make The Hard Call

Our values guide how we work every day:

Aligned in how we collaborate
Agile in the face of change
Accountable to our commitments
Action-led, with integrity and transparency

Why Join Us?

You’ll be part of a supportive, collaborative team where your contribution directly impacts customer experience and sales success. This role offers variety, development, and the opportunity to grow within a fast-paced commercial environment.

Our Hiring Process

If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.

Note for Recruitment Agencies

We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.

Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.

Watch our short video to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert – the brands that make up the House of Rohl.

Apply Now

Refine Your Search

customer experience specialist jobs in westerham, ken

Sales Administrator

Technical Sales Specialist

Production Assistant (Tonbridge, Kent)

Sales Assistant

Sales Assistant - UNIQLO Bluewater

Zara Operations Store Specialist

Customer Support Specialist

Client Success Executive

Claims Handler

Event Specialist

Immigration Compliance Data Officer

Telephone Fundraiser - Full Time Contract (Remote)

Content & Communications Producer

B2B Experience Specialist

Medical Secretary/PA

Welfare Advice Officer

Customer Onboarding Specialist

Income Collection Officer

Customer Success Specialist

Clinic Manager

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