Customer experience coordinator Work, Jobs in Weston Super Mare, Som (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Marketing & Growth Coordinator
VAPOR CLEAN —Weston-Super-Mare West
- £28,000 a year
- Full-time
- Social media management
- Driving
- IT
- Free parking
- Employee discount
Quick apply
Wedding and Events Coordinator
Crowcombe Court —Taunton
- Up to £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
Project Co-Ordinator
Ramudden Global UK —Somerton
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Coordinator
LiveWest —Weston-super-Mare
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
12d
Coordinator Minor Projects
LiveWest —Weston-super-Mare
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
6d
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
11d
Project Coordinator - Solar & Battery
Solarsense UK Ltd —Clevedon
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- Customer service
- Free parking
Quick apply
8d
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Works Coordinator/ Administrator
AmcoGiffen —Highbridge
- £27,500 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
6d
Community Gardening Coordinator
Alliance Homes Group —Weston-super-Mare
- £26,718.41 - £29,957.00 a year
- Weekend availability
4d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
16h
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
6d
E-commerce Operations Coordinator
Loaded Dice Ltd —Sully ED
- £25,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Phone etiquette
- Free parking
- Employee discount
Quick apply
1d
Office Coordinator - 2 days per week
Mott MacDonald —Bristol
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
- Employee discount
Project Coordinator
LivGreen Futures Ltd —Bristol
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
5d
Dispatch Coordinator (Courier Parcel Delivery)
Priority Express Couriers Ltd —Bristol
- £34,850 - £37,050 a year
- Overtime
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
12d
Customer Technical Data Coordinator
Encirc —Bristol
- £32,000 - £35,000 a year
- Microsoft Office
- Free parking
- Annual leave
Quick apply
19h
Service Coordinator
Veolia ES (UK) Limited —Evercreech
- £31,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Job Vacancy – Road Freight Transport Coordinator
NS DELIVERY DRIVER LIMITED —Cardiff
- £27,420.00 - £45,924.01 a year
- Full-time
- English
- Analysis skills
- Organisational skills
Quick apply

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Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in weston super mare, som

Claims/ Customer Experience Coordinator

Marketing & Growth Coordinator

Wedding and Events Coordinator

Project Co-Ordinator

Coordinator

Coordinator Minor Projects

Workplace Experience Coordinator

Project Coordinator - Solar & Battery

Administration & Bookings Assistant

Works Coordinator/ Administrator

Community Gardening Coordinator

Customer Experience Coordinator

Customer Support Coordinator

E-commerce Operations Coordinator

Office Coordinator - 2 days per week

Project Coordinator

Dispatch Coordinator (Courier Parcel Delivery)

Customer Technical Data Coordinator

Service Coordinator

Job Vacancy – Road Freight Transport Coordinator

I want to receive the latest job alerts for customer experience coordinator in weston super mare, som

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