customer experience manager Work, Jobs in wetherby, wyk (with Salaries)

Assistant Manager - Wetherby
BoyleSports —Wetherby
Quick apply
Personal Training Gym Manager
True Personal Training —Wetherby
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Team management
- Gym membership
Quick apply
4d
Head of Customer Service
Zenith —Leeds
- Up to £95,000 a year
- Customer service
16h
Supervisor - Costa
Moto —Wetherby
- £28,800 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
4d
Operations Manager
Valor Hospitality —Harrogate
- £53,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
10d
General Manager
Batchelors York —York
- £50,000 - £77,000 a year
- Weekend availability
- Management
- Sales
- Supervising experience
Quick apply
3d
Deputy Store Manager
Lidl —Knaresborough
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
1d
Customer Loyalty Manager
Card Factory —Wakefield
- £46,000 - £50,000 a year
- Hybrid work
- Management
- Team management
- Leadership
Front Office Manager
Rudding Park Harrogate —Harrogate
- From £37,000 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
10d
General Manager
Welcome Break —Leeds
- Up to £45,000 a year
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee discount
13d
Insight Manager
Card Factory —Wakefield
- £46,000 - £50,000 a year
- Hybrid work
Head of Customer Care
247 Home Furnishings —Huddersfield
- £65,000 - £75,000 a year
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Continuous Improvement Manager
GXO Logistics —Leeds
- £55,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
3d
Operations Manager - Wellbeing
Nuffield Health —Leeds
- Up to £37,500 a year
- Full-time
- Management
- Customer service
- Gym membership
Practice Improvement Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- No degree
- Annual leave
7d
Retail Assurance Manager
Yorkshire Cancer Research —Harrogate
- £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Café
Quick apply
1d
Retail Assistant (Opticians)
Boots —Wetherby
- Part-time
- Employee assistance programme
- Employee discount
4d
Business Development Manager
Renewtech —Harrogate
- In-person
- Communication skills
Sales Account Manager (Trainee positions available)
Synergy Car Leasing —Harrogate
- £35,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Sales
Quick apply
4d
Customer Experience Manager
Ligentia —Leeds
- Full-time
- Analysis skills

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Assistant Manager - Wetherby

BoyleSports -
Wetherby

Quick apply

Job details

Qualifications

Assistant manager experience

Full job description

Role Profile
Job Title: Assistant Manager
Function/Department: Retail
Reporting To: Shop Manager
Location: Wetherby

Role Purpose and Key Responsibilities:

Role Purpose

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

Support the Shop Manager with the day-to-day running of the shop and the shop team.
In the absence of the Shop Manager, lead from the front in managing the operation and

running of the Shop and the Shop team, including being responsible for:

o Opening and closing the shop

o Managing and guiding the Shop Team

o Cash management procedures

o Managing and utilizing the company Time and Attendance system whilst ensuring

adherence from the Shop Team with using the system

Leading by example and drive your team to keep and maintain shop presentation

standards.

Be a clear communicator by actively encouraging your colleagues to share ideas on how

things can be improved and done better.

Stay focused on the results of the Shop to help identify opportunities with the ability to

get your team working to high standards together.

Responsible for providing outstanding customer experience for customers.
Educating and guiding your team to be able to deliver excellent customer service
Accept bets as per procedure, accurately taking and processing customer bets through

multiple channels which include but are not limited to betting terminals and in shop

transactions through the EPOS System in timely manner.

To act as a Brand Ambassador including introducing customers to the multi-channel/digital

journey.

Ensure the Shop adheres to all operational procedures, including cash management and

security procedures.

Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

Ability to confidently lead a team and inspire others
Ability to build excellent working relationships with colleagues
Operate with trust and integrity and be an excellent role model for others
Excellent communicator with the ability to provide clear guidance and feedback to others

(team members and customers)

Be adaptable to different situations with the ability to lead from the front in bringing new

ideas forward

Ability to problem solve and think creatively
Energy and drive to constantly develop yourself and others
Customer service focused
An enthusiastic people person
A keen interest in Sporting industry/events and being confident to build rapport and

relationships with customers

Ambitious and driven to progress within the company
To promote the company brand and be results focused get your team working to a high

standard together

Desirable Skills and Experience

1 year Assistant Manager/Supervisor Retail experience.
Industry experience is welcomed but not essential as full training provided to expand your

knowledge base on all things sport and betting related

Quick apply

Refine Your Search

customer experience manager jobs in wetherby, wyk

Assistant Manager - Wetherby

Personal Training Gym Manager

Head of Customer Service

Supervisor - Costa

Operations Manager

General Manager

Deputy Store Manager

Customer Loyalty Manager

Front Office Manager

General Manager

Insight Manager

Head of Customer Care

Continuous Improvement Manager

Operations Manager - Wellbeing

Practice Improvement Officer

Retail Assurance Manager

Retail Assistant (Opticians)

Business Development Manager

Sales Account Manager (Trainee positions available)

Customer Experience Manager

I want to receive the latest job alerts for customer experience manager in wetherby, wyk

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