It support Work, Jobs in Widnes, Chs (with Salaries)

IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
3h
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
1h
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
3d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
8d
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
Junior IT Technician
The Heath Family Trust —Whiston
- £26,403 - £26,824 a year
- Full-time
- Travel
- In-person
- School
Quick apply
Internal IT Technician
Datel —Warrington
- Communication skills
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Technician
Alkegen —Rainford
- Full-time
- Hybrid work
- No degree
- Travel
12d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Technical Support & Online Services Assistant
Integer Let's Order Food Ltd —Manchester
- From £26,000 a year
- Full-time
- Software troubleshooting
- Computer literacy
- Windows
Quick apply
9d
Service Desk Analyst
NHS Midlands and Lancashire Commissioning Support Unit —Chester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
2d
Systems Support Analyst
The Granite Group —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
Quick apply
5d
School IT Technician
Dataspire Solutions Ltd —Northwich West
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Onsite Desktop Engineer
Capgemini Sogeti —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
1d

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IT Support Specialist

OSSAS IT Digital Solutions
Manchester

Quick apply

Job details

Permanent | Full-time
£2,800 - £3,400 a month
3 hours ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
System administration
Software deployment
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Customer support
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

About the Role

Manchester is home to a wide range of growing businesses that depend on reliable technology and at OSSAS IT Digital Solutions we focus on providing practical IT support that keeps users productive and systems running smoothly.

We are looking for an IT Support Specialist who can resolve technical issues support end users and help maintain reliable day to day IT operations across our client and internal environments.

You will work closely with users systems teams and service colleagues to diagnose problems manage support requests and ensure technology issues are handled clearly efficiently and professionally.

Why Work With Us

The Environment: You will work from our Manchester location in a collaborative IT support environment where problem solving service quality and user experience are central to the role.

Technical Exposure: You will work with a broad range of workplace technology including user devices business applications Microsoft 365 networking and cloud based services.

Service Ownership: You will have meaningful responsibility for support requests incident resolution user communication and technical documentation.

Growth: We support continued development in systems administration cloud support networking endpoint management and IT service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software user account network and application related issues.

Incident Resolution: Investigate technical problems identify root causes and resolve incidents within agreed service expectations.

User Support: Assist employees and clients with day to day technology issues and explain solutions in clear straightforward language.

Device Management: Support the setup configuration maintenance and troubleshooting of laptops desktops peripherals and mobile devices.

Microsoft 365 Support: Assist with user accounts permissions email collaboration tools and common Microsoft 365 applications.

Systems Administration: Support routine user administration password management access permissions software deployment and system updates.

Ticket Management: Record prioritise and update support requests accurately and ensure users receive appropriate progress updates.

Technical Documentation: Maintain clear support notes setup guides troubleshooting procedures and knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk technical support desktop support or a closely related role.

Technical Knowledge: Good understanding of Windows environments Microsoft 365 user administration hardware troubleshooting networking fundamentals and common business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and implement practical solutions.

Customer Service: Comfortable supporting users with different levels of technical knowledge while maintaining a professional and helpful approach.

Communication: Clear written and verbal communication skills with the ability to explain technical information in simple terms.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management platforms or IT service management systems is preferred.

Mindset: You are patient dependable and solution focused. You take ownership of technical problems communicate clearly with users and stay organised while working through multiple support requests.

Pay: £2,800.00-£3,400.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support jobs in widnes, chs

IT Support Specialist

Help-Desk support analyst (1st line)

IT Support Analyst

ICT Technician

Schools ICT Engineer

IT Helpdesk Assistant

1st line Service Desk Agent

IT Technician

Customer Support Technician (1st Line Support)

Junior IT Technician

Internal IT Technician

Technical Support Advisor 2nd Line Telco

IT Technician

Customer Service Representative

EUC Engineer

Technical Support & Online Services Assistant

Service Desk Analyst

Systems Support Analyst

School IT Technician

Onsite Desktop Engineer

I want to receive the latest job alerts for it support in widnes, chs

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