Customer care specialist Work, Jobs in Willington Quay, Twr (with Salaries)

Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
2d
Warehouse Operative Twilights
Evri —Washington
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
CRM & Email Specialist FTC
DFDS UK & Ireland —North Shields
- £30,000 - £35,000 a year
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Night Warehouse Operative - DXF
DX Group —Gateshead
- Night shift
- Employee assistance programme
Dispatch Production Assistant
Royal National Institute of Blind People —Gateshead
- £25,679 a year
- Full-time
- Annual leave
- Employee discount
2d
Trainer
British Red Cross —Newcastle upon Tyne
- £25,929 - £27,537 a year
- Presentation skills
- Communication skills
- Teaching
- Annual leave
- Flexitime
8d
Client Partner
Cargo Creative Ltd —North Shields
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Free parking
- Work from home
Quick apply
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
10d
Bank Porter
Spire Healthcare —Washington
- Weekend availability
- Driving
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Worldwide Sales Consultant
Hays Travel —Sunderland
- Customer service
- Employee discount
9d
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
Meter Read Transaction Specialist
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
Customer Support Associate (Specialist Support Team)
Nationwide Building Society —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
Sales - Sales Advisor - UK
New Look —Sunderland
- Part-time
- Customer service
8d
Senior SHE Manager
Greggs —Newcastle upon Tyne
- Up to £70,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Bank Sonographer
Baby I Love You / LifeStreamUK —South Shields
- Weekend availability
- Anatomy knowledge
- Patient care
- In-person
Quick apply
Production Planning Leader
Baker Hughes —Newcastle upon Tyne
- Full-time
- ERP systems
- Bachelor's degree
- Life insurance
Street Works Permit Support Officer
Gateshead Council —Gateshead
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Business Practitioner Apprentice
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Backworth
- £12.71 an hour
- Full-time
- Data entry
- Communication skills
- Annual leave
7d
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave

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Customer Service Advisor

Northern Gas and Power -
Gateshead

Quick apply

Job details

Permanent | Full-time
£26,227 a year
2 days ago

Benefits

Additional leave
Company events
Employee discount

Qualifications

Computer literacy
Stakeholder liaison
Complaint handling
Computer skills
Customer interaction

Full job description

Customer Service Advisor

Salary of £26,227

Hi, we're Northern Gas and Power

Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

As a Customer Services Advisor your job purpose will be to provide excellent customer service to our customers and liaise with any suppliers in a professional manner. As part of this you will be responsible for processing customer requests and any customer complaints.

What’s in it for you?

Salary of £26,227 – Northern Gas and Power are a Real Living Wage employer
Clear career progression, with training and development that supports long-term growth
A business that promotes from within and values specialist expertise
Additional December leave and access to company incentives, experiences and events
Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
Lifestyle perks, including discounts and employee benefits that add value outside of work
Enhanced family-friendly policies, funded professional memberships and support for continued development
Volunteering opportunities and a genuine commitment to colleague wellbeing
An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What exactly will you do?
Prioritise and process customer requests submitted by telephone or email.
Investigate and resolve any customer complaints quickly and patiently.
Maintain thorough and accurate customer service records.
Keep confidential records and financial information private and secure.
Learn how to use various database systems and technology to deliver great customer care.
Liaise with energy suppliers on behalf of our customers to ensure they receive the best possible service.
Work as part of the NGP team to support colleagues, identify further business opportunities and drive positive company sales results.
Communicate with customers as their contract start dates approach to ensure a smooth transition to meet their specific energy needs.
Ensure we can keep our customers engaged, customer retention.
Ensure they comply with all company operating policies and procedures.

Any other duties that are deemed appropriate from time to time.

What we’re looking for

Able to work in a fast-paced, self-directed, professional environment.
Manage your own workload and prioritise.
Self-motivated, driven, with a passion to succeed.
Able to work under pressure when needed, can exceed expectations.
Communicate effectively, both verbally and in writing, professionally and articulately.
Problem solver
Resilient, ambitious, and driven personality
Computer literate and accomplished team player
Experience in the energy industry is essential

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer.

Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger.

We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.

Privacy Policy

Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy

Right to work in the UK documentation required at interview.

Pay: £26,227.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in willington quay, twr

Customer Service Advisor

Warehouse Operative Twilights

CRM & Email Specialist FTC

Night Warehouse Operative - DXF

Dispatch Production Assistant

Trainer

Client Partner

Customer Advisor

Bank Porter

Worldwide Sales Consultant

Arrears Executive

Meter Read Transaction Specialist

Customer Support Associate (Specialist Support Team)

Sales - Sales Advisor - UK

Senior SHE Manager

Bank Sonographer

Production Planning Leader

Street Works Permit Support Officer

Business Practitioner Apprentice

Support Specialist

I want to receive the latest job alerts for customer care specialist in willington quay, twr

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