E commerce Work, Jobs in Winterbourne, Gls (with Salaries)

Customer Experience Executive for our friendly Jam Factory
Single Variety Co —Bristol
- £28,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
5d
Sales Assistant
Nudie Jeans —Bristol
- From £13.45 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
Warehouse Operative
Cleveland Cable Co Ltd —Bristol
- £12.80 an hour
- Overtime
- Heavy lifting
- No experience needed
- Forklift
- Free parking
Quick apply
13d
Parts Inventory Processor
Forest Auto Salvage —Cinderford
- £26,436.80 - £27,560.00 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Employee discount
Quick apply
11d
Warehouse Operative Lates
Cleveland Cable Co Ltd —Bristol
- £12.80 an hour
- Full-time
- Heavy lifting
- No experience needed
- Forklift
- Free parking
Quick apply
5d
Buying & Product Coordinator
Domestic Science Home Ltd. —Dursley
- £14 - £16 an hour
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Store discount
Quick apply
6d
Peak Season Operations Assistant (Temporary)
Field & Flower —Shepton Mallet
- £30,000 - £32,000 a year
- Temporary
- ERP systems
- In-person
- Communication skills
Quick apply
4d
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
- HTML
Marketplace Content & Data Assistant
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
13d
Marketing Executive
samedaybags.com —Usk
- £28,500 - £31,000 a year
- Full-time
- Social media management
- Marketing
- Free parking
- Employee discount
Quick apply
11h
Senior Business Development Manager - Gaming Partnerships
Teemill —Bristol
- Full-time
- Sales
- Business development
- Organisational skills
- Employee discount
Online Trading Manager
RAC —Bristol
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
- Annual leave
- Flexible schedule
Distribution Centre Manager - Bristol
DPD Group UK —Bristol
- Full-time
- Free parking
Quick apply
Digital Account Manager
Walker & Sloan —Bath
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Free parking
7.5 Tonne Collection and Delivery Driver
DPD Group UK —Bristol
- £16.05 an hour
- Full-time
- Heavy lifting
- Driving
- Employee discount
Quick apply
Warehouse Operative
DHL —Bristol
- Continuous improvement
- Warehouse experience
- Computer skills
- Employee assistance programme
5d
Head of Logistics
IVC —Bristol
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
4d
Sales Consultant
The Watches of Switzerland Group —Cribbs Causeway
- Part-time
- Sales
- Employee assistance programme
14d
Operations Director – Pet Drugs Online
IVC —Bristol
- Hybrid work
- Marketing
- Customer service
- Maintenance
- Employee discount
10d
MSK Physiotherapist
Optima Health —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- In-person
- Paid training
- Annual leave

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Customer Experience Executive for our friendly Jam Factory

Single Variety Co
Bristol

Quick apply

Job details

Full-time
£28,000 - £33,000 a year
5 days ago

Benefits

Employee discount
On-site parking

Qualifications

Customer service
Xero
Administrative experience
Organisational skills
Typing
Phone etiquette

Full job description

Customer Experience Executive for our Jam Factory - Join our friendly, passionate jam team!

Location: Warmley BS30 (half-way between Bristol & Bath)

Hours: Monday to Friday 7.30am to 3.30pm

Reporting to: Founder & MD Nicola and working day to day alongside our factory manager Chris.

Salary: £28,000 to £33,000 depending on experience.

About Single Variety Co:

Single Variety Co is a family run premium jam manufacturer based in Warmley, Bristol. Every product in our core range is an award winner at the Great Taste Awards or Taste of the West Awards and our marmalade was named Best Marmalade in the World!

About the Role:

We’re looking to employ a full time Customer Experience Executive. You'll be at the heart of our relationships with both our online and wholesale customers. You'll deliver warm, friendly and genuinely helpful support that keeps our customers coming back.

Main responsibilities:

As a guide, the job will be split roughly:

- Resolving online customer queries by email and telephone (40%)

- Using our inventory system and website (Unleashed and Shopify) to amend and process orders ready for the factory to pack (30%) – includes handwriting gift notes so your handwriting must be neat and legible!

- Liaising with our couriers to ensure that deliveries arrive on time, and resolving any issues that may arise (10%)

- Processing wholesale customer orders and gently upselling when we have new products (10%)

- Answering telephone calls and inbound email queries (5%)

- Assistance to MD and factory manager in admin tasks (5%)

Essential requirements:

Customer care – you have a natural desire to ensure all our customers have a great customer experience, and can turn a bad experience such as damaged jam into a happy customer for life.
Proactive and solution-oriented – We always find a solution, not just apologise.
Resilient and able to deal with tricky situations and unhappy customers in a kind way.
Great telephone manner and confident in making outbound calls to customers
Computer competence: we use a lot of different systems in the Jam Factory (Unleashed, Shiptheory, Shopify, courier portals and more!) and you must be confident in learning and using these systems day to day – troubleshooting when things go wrong and proactively finding ways to do things better.
Neat handwriting as you will be handwriting customer messages.
Experience in a customer service role.

Desirable:

Experience using Unleashed and Shopify.
1-2 years experience in a customer service role within e-commerce or food.

To Apply:

To apply please email [email protected] with your CV and a few lines about why you think you'd be a good fit for the role.

We are looking to fill this position quickly, so please don't delay your application. We'll be interviewing as applications come in.

We look forward to hearing from you!

Nicola (Founder) & the Jam Fam

Pay: £28,000.00-£33,000.00 per year

Benefits:

Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

e commerce jobs in winterbourne, gls

Customer Experience Executive for our friendly Jam Factory

Sales Assistant

Warehouse Operative

Parts Inventory Processor

Warehouse Operative Lates

Buying & Product Coordinator

Peak Season Operations Assistant (Temporary)

Web Technology Specialist

Marketplace Content & Data Assistant

Marketing Executive

Senior Business Development Manager - Gaming Partnerships

Online Trading Manager

Distribution Centre Manager - Bristol

Digital Account Manager

7.5 Tonne Collection and Delivery Driver

Warehouse Operative

Head of Logistics

Sales Consultant

Operations Director – Pet Drugs Online

MSK Physiotherapist

I want to receive the latest job alerts for e commerce in winterbourne, gls

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