Customer service coordinator Work, Jobs in Wirral (with Salaries)

Customer Service Coordinator
B&M Waste Services —Bromborough
- £26,000 a year
- Microsoft Word
- CRM software
- Microsoft Outlook
10d
Customer Service Coordinator
Uniserve (U K) Ltd —Liverpool
- Part-time
- Referral programme
Quick apply
Service Coordinator
Fixed 365 ltd —Rhuddlan
- £29,000 a year
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick apply
17h
Neighbourhood & Communities Coordinator
Regenda Group —Liverpool
- £29,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Knowledge Coordinator
Serco Group —Liverpool
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Sales Co-ordinator
SIG Roofing —Liverpool
- Communication skills
- Employee discount
Hire & Sales Coordinator
GAP Group —Liverpool
- Full-time
- Sales
- Organisational skills
- Communication skills
7d
Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)
Greenacre Orthodontics —Deeside
- From £12.78 an hour
- Part-time
- In-person
- Communication skills
- Office experience
- Free parking
Quick apply
11d
Service Co-ordinator
Emtec Climate Solutions —Warrington
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick apply
Customer Service & Logistics Co-Ordinator
Nichols PLC —Newton-le-Willows
- Hybrid work
- Communication skills
- Free parking
- Employee discount
Training & Sales Coordinator
123HGV Ltd —Wigan
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Quick apply
14d
Technical Customer Support & Estimating Coordinator
Urban Ice Tribe —Wigan
- £28,000 - £45,000 a year
- Full-time
- English
- Bachelor's degree
- Travel
Quick apply
3d
Connections Coordinator Team Leader
ITS Technology Group Limited —Warrington
- Full-time
- Hybrid work
- Salesforce
- Supervising experience
- Continuous improvement
- Free parking
- Work from home
Quick apply
5d
Halloweenville Event – Cast & Trail Coordinator
Partridge Lakes —Warrington
- From £13.50 an hour
- Temporary
- Administrative experience
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
19h
Sales and Transport Coordinator
Len Wright Salads Ltd —Tarleton
- £15.02 an hour
- Weekend availability
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Visual Merchandiser Refresh Co - Ordinator
Matalan —Liverpool
- Full-time
- Communication skills
- Employee discount
Quick apply
Data Quality Coordinator
SunbeltRentals —Birchwood
- Continuous improvement
- AI
- Communication skills
- Annual leave
Quick apply

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Customer Service Coordinator
B&M Waste Services —Bromborough
As a Customer Service Coordinator, you will play a key role in supporting national customers with service enquiries, bookings, new orders, supplier coordination…
£26,000 a year
10d
Customer Service Coordinator
Uniserve (U K) Ltd —Liverpool
As a Import Ocean Clerk you will provide the highest level of customer service and build working relationships with all customers and stakeholders to best…
Quick apply

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customer service coordinator jobs near wirral

Customer Service Coordinator

B&M Waste Services -
Bromborough

Apply Now

Job details

Permanent
£26,000 a year
10 days ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
Complaint handling
Customer interaction
Communication skills
Office experience

Full job description

About the Role

The Role

As a Customer Service Coordinator, you will play a key role in supporting national customers with service enquiries, bookings, new orders, supplier coordination and day-to-day account support.

This is a busy, fast-paced role where accuracy, organisation and communication are essential. You will manage multiple tasks at any one time, working across shared mailboxes, CRM systems, customer portals and phone enquiries to make sure customers receive a professional, timely and reliable service.

You will be responsible for ensuring enquiries are logged, investigated and resolved correctly, while keeping internal stakeholders, customers and suppliers updated. This Customer Service Coordinator role is ideal for someone who enjoys problem solving, working at pace and taking ownership of customer queries through to completion.

What You’ll Be Doing

You will:

Proactively manage enquiries from a fast-paced shared mailbox, CRM system and customer portals
Handle incoming calls professionally and efficiently
Ensure all customer enquiries are accurately recorded, investigated and managed in line with the company’s “right first time” approach
Resolve service-related enquiries through to conclusion, ensuring a positive customer journey
De-escalate customer complaints and work to resolve issues in a way that supports customer retention
Ensure all IT systems are used correctly and all customer and service data is accurately recorded
Schedule waste collections with subcontractors across trade waste, hazardous waste, confidential waste and bulk clearances
Liaise with third-party suppliers and obtain quotations where required
Maintain accurate records of supplier quotes, bookings, updates and customer communications
Investigate customer and subcontractor invoice queries
Complete and prepare Waste Transfer Notes where required
Keep customers, suppliers and internal stakeholders updated in a timely and professional manner
Support the wider team with any other reasonable tasks as required

About You

We’re looking for someone who is organised, customer-focused and comfortable working in a busy office environment. You will need strong attention to detail, the ability to prioritise your workload and the confidence to communicate clearly with customers, suppliers and colleagues.

Previous experience in the waste industry would be beneficial, but it is not essential as full in-house training will be provided.

What We’re Looking For

You will bring:

Previous experience working in a busy office, customer service or administrative environment
Excellent verbal and written communication skills
Strong customer service skills and a professional approach
The ability to multitask and prioritise effectively
Good attention to detail and accuracy when updating systems
Confidence using Outlook
Working knowledge of Microsoft Word and Excel
A practical, solution-focused approach to problem solving
The ability to stay calm and professional when handling complaints or urgent queries
A team-focused attitude and willingness to support colleagues when needed

This is a great opportunity for someone looking to build their career as a Customer Service Coordinator in a busy, customer-focused operations team.

About You

About Us

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)

Apply Now

Refine Your Search

customer service coordinator jobs in wirral

Customer Service Coordinator

Customer Service Coordinator

Service Coordinator

Neighbourhood & Communities Coordinator

Knowledge Coordinator

Sales Co-ordinator

Hire & Sales Coordinator

Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)

Service Co-ordinator

Customer Service & Logistics Co-Ordinator

Training & Sales Coordinator

Technical Customer Support & Estimating Coordinator

Connections Coordinator Team Leader

Halloweenville Event – Cast & Trail Coordinator

Sales and Transport Coordinator

Visual Merchandiser Refresh Co - Ordinator

Data Quality Coordinator

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