Member services representative Work, Jobs in Woking, Eng (with Salaries)

Customer Representative
Alexander Mann Solutions (AMS) —Woking
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Mobile Mortgage Office Sales Representative
Mortgages & Insurers Solutions —London
- £13 - £14 an hour
- Overtime
- English
- Financial services
Quick apply
5d
Car Sales Executive
Richmond Motor Group —Guildford
- Up to £70,000 a year
- Full-time
- Customer service
- In-person
- Negotiation
- Store discount
- Health & wellbeing programme
Quick apply
8d
Sales Development Representative (SDR)
Creative Purpose Agency —Guildford
- £28,000 - £35,000 a year
- Part-time
- Business development
- Organisational skills
- In-person
Quick apply
Business Administrator (Day)
Maria Mallaband Care Group —Bisley
- £14.97 an hour
- 12 hour shift
- Microsoft Word
- Computer literacy
- Human resources
- Employee assistance programme
- Employee discount
4d
Field Service Supervisor - South East
Tunstall UKI —Woking
- Overtime
- Analysis skills
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Warehouse Assistant
Zones —London
- Up to £16,500 a year
- Weekend availability
- Hybrid work
- Warehouse experience
- Computer skills
- Communication skills
- Employee discount
Quick apply
Sales and Customer Service Representative
Angel Marketing Ltd —Windsor
- Weekend availability
- Customer service
- No experience needed
- Driving
- Free parking
- Flexible schedule
Quick apply
2d
Sales Advisor
Northworkforce —Hayes
- £450 - £600 a week
- Full-time
- Customer service
- No experience needed
- Driving
- Free parking
- Employee stock ownership plan
Quick apply
2d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
4d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Editorial Assistant
Hachette —London
- Communication skills
- Annual leave
- Employee discount
10h
Inside Sales Representative
Flatpay —London
- £50,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Bachelor's degree
- Travel
Sales - Sales Advisor - UK
New Look —Bracknell
- Part-time
- Customer service
4d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Front desk
Quick apply
2d
Customer Service Representative
CLOUT COMMUNICATIONS LTD —London
- £26,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Gym membership
Quick apply
7d
Scrum Master
Evelyn Partners —Bracknell
- Full-time
- Hybrid work
- Analysis skills
- Conflict management
- Financial services
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply

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Customer Representative

Alexander Mann Solutions (AMS) -
Woking

Apply Now

Job details

Full-time
£14.56 an hour

Qualifications

Client engagement
Computer literacy
Complaint handling
Computer skills
Customer interaction
Fraud prevention and detection
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working across our Addlestone branch

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking – but fairer, more rewarding, and for the good of society.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience

Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency
ignoring risks to get it done quickly at the expense of quality or outcome. Nor is it doing things in isolation, without bringing in the right people or perspectives.

About the client

What’s on offer?

Hourly rate: £14.56 per hour
Total hours: 35 Hours per week (Monday - Friday 0900-1700 & Saturday 0930-1300)
Provisional start date: ASAP
Training will be full time: Monday - Friday, 9am -5pm, for approx. 3 weeks

Contract length: 4 Months

Next steps

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01193

Apply Now

Refine Your Search

member services representative jobs in woking, eng

Customer Representative

Mobile Mortgage Office Sales Representative

Car Sales Executive

Sales Development Representative (SDR)

Business Administrator (Day)

Field Service Supervisor - South East

Warehouse Assistant

Sales and Customer Service Representative

Sales Advisor

Customer Service Advisor

Training and Support SME (Military)

Customer Service

Editorial Assistant

Inside Sales Representative

Professional Services Consultant (ICE)- 12 Month FTC

Sales - Sales Advisor - UK

Front Desk Agent

Customer Service Representative

Scrum Master

Customer Support Coordinator

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