Customer experience specialist Work, Jobs in Worcester, Wor (with Salaries)

Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Falls Responder
Platform Housing Group —Worcester
- £13.45 an hour
- 12 hour shift
- Customer service
- Annual leave
IT & Cyber Support Trainee (Degree Apprenticeship)
Assure Technical —Malvern
- £18,000 - £23,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
9d
Sales Executive
WeBuyAnyCar —Malvern
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Sales Executive (TWM)
Slicker Recycling —Stourport-on-Severn
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Employee discount
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Property Administrator
Foxtons —Worcester
- £26,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
2d
International Recruitment Operations Manager
University of Worcester —Worcester
- £31,236 - £37,694 a year
- Full-time
- Databases
- University
- Continuous improvement
- Employee assistance programme
Social Media & Marketing Executive
Roger Dyson Ltd —Droitwich
- £26,000 - £31,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
- Free parking
Quick apply
12d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Admissions Officer
Hartpury University and College —Gloucester
- £28,561 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Droitwich
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
2d
Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
11d
Travel Consultant
Miles Morgan Travel —Cheltenham
- From £13 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick apply
6d
Factory Operative
Athena Worksuface Fabrications Ltd —Worcester
- £12.77 - £14.50 an hour
- Full-time
- Heavy lifting
- Maths
- Quality control
Quick apply
12d
Energy Specialist RES - Kingswinford
eonnext —Kingswinford
- £25,983 - £31,573 a year
- Full-time
- Continuous improvement
- Annual leave
11d
Operations Manager - DOSH
Allpay —Hereford
- £55,000 - £65,000 a year
- Continuous improvement
- Organisational skills
- Leadership
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
4d

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Operations Manager

Firma Stella Sports Memorabilia -
Kidderminster

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Free parking
Casual dress
Store discount
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Report writing
Operations management
Report generation
Microsoft Office Suite
E-commerce
Communication skills

Full job description

Operations Manager – Help Build a World-Class Global Brand

Are you a high-performing pro who thrives under pressure and takes pride in getting things done no matter what?
Looking to prove your worth in this challenging role?

We’re looking for an Operations Manager to take ownership and management of several functions within our business: -

Full responsibility for fulfilment/dispatching our premium products at one of the fastest-growing sports memorabilia brands in the world. This is a hands-on role for someone who holds themselves to the highest standards and doesn’t clock out until the job is done
Close liaison with the Customer Services Specialist to ensure that all customer correspondence is promptly dealt with to the high Firma Stella standards, and that customers are delighted
Ensuring that the stock is managed through the Stock Controller, items are received, correctly listed and accurately stored
Take responsibility for the heart of our business, working closely with the Framing Manager, ensure that framed products are world class in all aspects and will delight our customers.

You’ll be responsible for managing these functions, driving the implementation and management of all processes to ensure high standard, consistency and repeatability.

Reporting back to the CEO so that he is fully and accurately informed to make strategic decisions for the business. Your ability to quickly respond to requests and present accurate and meaningful reports (eloquent in written and verbal communication, and a thorough knowledge of Microsoft Office would set you in good stead).

As with any senior role it should go without saying that you can expect early mornings, late finishes, and weekend work when needed, we move quickly, and so should you.

If you’re passionate, organised, driven, and ready to lead from the front, we want to hear from you.

About the Company

We are the champion retailer of 100% authentic signed sports memorabilia, proudly partnering with some of the biggest sporting stars in the world. As the highest-rated sports memorabilia company on Trustpilot globally, we’ve built a strong reputation through premium products, passionate fans, and a relentless focus on customer satisfaction.

We are a fast-growing business with a proven track record and bold plans for the future and we’re just getting started.

Our Vision

We are on a mission to become a worldwide leader in the sports memorabilia industry by delivering:

Consistently high turnover and profit growth
Five-star customer service and world-class staff
The most exclusive range of signed items available anywhere
A truly global brand presence

Our Culture

Respect
Energy
Positivity
Drive & Ambition
Go the extra Mile
Feedback is kindness
Team first - 'We not l'
Ownership & Responsibility
The Role

We hold high standards and we’re looking for someone who is ready to exceed them. In return, you’ll receive:

A competitive salary
Performance bonuses and growth incentives
The chance to grow your career with a market leader
A front-row seat as we scale into a worldwide brand

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Store discount

Application question(s):

How many years experience in Operations Management?
Tell us about your operations management experience.
What is your biggest strength in operations?
Have you experience in e-commerce environment?

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in worcester, wor

Operations Manager

Falls Responder

IT & Cyber Support Trainee (Degree Apprenticeship)

Sales Executive

Sales Executive (TWM)

Sales Operations Co-Ordinator

Property Administrator

International Recruitment Operations Manager

Social Media & Marketing Executive

Business Development Manager (IT)

Customer Onboarding & Transition Specialist

Admissions Officer

Customer Assistant

Field Support Specialist

Travel Consultant

Factory Operative

Energy Specialist RES - Kingswinford

Operations Manager - DOSH

FM Help Desk Operative

Telephone Events Co-ordinator/Administrator

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