Implementation specialist Work, Jobs in Worcester, Wor (with Salaries)

Sofware Implementation Specialist
Kinetic Software —Ludlow
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Pricing Implementation Coordinator
NFU Mutual —Stratford-upon-Avon
- Up to £35,000 a year
- Full-time
- Hybrid work
- Quality control
- Data entry
- Annual leave
- Employee discount
9d
Implementation Specialist - UKI Market
Perk —Birmingham
- Full-time
- Bar
- English
- Communication skills
- Relocation assistance
- Annual leave
10d
International Recruitment Operations Manager
University of Worcester —Worcester
- £31,236 - £37,694 a year
- Full-time
- Databases
- University
- Continuous improvement
- Employee assistance programme
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Supply Chain Governance Specialist
EDF Energy —Gloucester
- £47,513 - £72,951 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Work from home
12d
Support Worker
Priory Group —Worcester
- Care plans
- Referral programme
Support Worker
Priory —Worcester
- £13.45 an hour
- Full-time
- Care plans
- Referral programme
Quick apply
Site Agent
Ringway —Worcester
- Monday to Friday
- Microsoft Word
- Civil engineering
- Management
11d
Business Analyst (Finance Transformation)
HSL Compliance Limited —Ross-on-Wye
- £65,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Assessor - Post 16 SEND
LD Training Services —Dudley
- £30,000 - £33,000 a year
- Temporary
- Microsoft Outlook
- Customer service
- Maths
Quick apply
IT Digitalisation Project Leader (Interim)
Obex Protection Ltd —Worcester
- From £50,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Software development
- Free parking
- Profit sharing
Quick apply
CQC Registered Manager
Ignite Health & Homecare services —Worcester
- From £40,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Project Manager
VolkerWessels —Worcester
- Management
- Organisational skills
- Construction experience
- Annual leave
- Employee assistance programme
2d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Writing skills
- Analysis skills
- Computer skills
- Annual leave
Quick apply
2d
Principal Pricing Development Analyst
NFU Mutual —Stratford-upon-Avon
- £55,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Apprenticeship in Business Administration
Trash UK Limited —Evesham
- £16,640.00 - £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
4d

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Sofware Implementation Specialist

Kinetic Software -
Ludlow

Apply Now

Job details

£45,000 - £50,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Technical project or programme management experience
Stakeholder collaboration
Client engagement
Internal department liaison
Continuous improvement
Post-secondary education experience
Multidisciplinary collaboration
Project management experience
Communication skills
Pre-sales

Full job description

About Kinetic

At Kinetic we’re redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.

But we’re more than just software. We’re a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth. We believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you’re ready to help shape the future of operational technology in education and events, we’d love to meet you.

The Role

We are seeking a highly motivated and skilled Software Implementation Specialist to join our team. In this role, you’ll play a key part in ensuring seamless onboarding and implementation for existing clients as they add additional products to their Kinetic product suite. You’ll be at the heart of our operations— owning implementations from kick-off through to customer sign-off, including the configuration of systems and training customers. This is a fantastic opportunity for a tech-savvy, customer-focused professional who thrives on collaboration and enjoys making an impact.

You will work closely with our Head of Operations and the wider PS team to ensure every project is delivered on time, to scope, and to a standard our customers are proud of. As we scale, you will also contribute to process improvement and help embed consistent delivery practices across the team.

This role is UK-based, with 1-2 days per week based out of our Ludlow office (dependent on customer travel), and travel to customer sites required. You will collaborate with colleagues in North America and support US-based projects with configuration work, within standard UK working hours.

What You'll be Doing

Project Delivery

Own end-to-end delivery of new product implementations - from project initiation, scope agreement, and planning through to configuration, testing, go-live, and customer sign-off
Manage multiple concurrent projects, maintaining clear communication with customers and internal stakeholders throughout
Act as the primary named delivery contact for customers post-signature, ensuring a smooth handoff from Sales and a strong first impression at the point of engagement
Coordinate with internal teams - including Customer Success, Support, and Product - to hit milestones and resolve blockers

Customer Training

Design and deliver customer training for UK implementations, both on-site and remotely
Tailor training programmes to each institution's configuration and user base, ensuring customers are confident and self-sufficient at go-live
Contribute to the development and maintenance of training materials, documentation, and knowledge resources

System Configuration

Configure systems to meet customer requirements, including data migration support, system integrations, and sandbox/demo environment setup
Provide configuration support on North American projects where required — collaborating with the NA PS team

Sales & Pre-Sales Support

Help define realistic delivery timelines and resource requirements during the sales process to set accurate customer expectations

Continuous Improvement

Identify opportunities to improve delivery processes, reduce implementation timelines, and increase customer satisfaction
Contribute insights to product roadmap discussions based on patterns observed across customer implementations
Support the development of scalable PS practices

What You'll Bring

Core Experience

Minimum 3 years' experience in a software implementation, project management, or professional services delivery role
Proven ability to manage multiple concurrent projects and competing priorities
Confident trainer - comfortable delivering both on-site and remote training sessions to a range of user groups
Strong communicator with the interpersonal skills to build trusted relationships with customers at all levels
Highly organised with excellent attention to detail
Technical aptitude - able to quickly learn complex software, understand system integrations, and troubleshoot configuration issues
UK-based with the ability to travel to customer sites within the UK as required

Nice to Have

Experience working within or alongside UK higher education institutions (student accommodation, residences, or student services)
Familiarity with SaaS software or student housing / events management platforms
Experience working in a cross-functional or cross-regional team
Background in training design and delivery

Benefits & Perks

At Kinetic, we believe work should come with rewards that make a real difference. Here’s just a taste of what you can expect when you join us:

25 days holiday (plus bank holidays) - with extra days the longer you’re with us
Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
Enhanced pension contributions to support your future
Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
Salary sacrifice schemes for electric vehicles and cycle-to-work
24/7 access to our Employee Assistance Programme for confidential advice and support
A full annual health check to keep you at your best
A flexible benefits platform - from life assurance and learning opportunities to retail discounts and cinema tickets
A genuine people-first culture where your growth and wellbeing come first
Performance-related bonus scheme to reward your contribution
Regular socials - from team get-togethers to all-company celebrations, with each department owning a budget for their events
The opportunity to attend group conferences, away days and learning forums both in the UK and abroad - network with other talent

We’ve created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day.

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

Apply Now

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