Operations manager Work, Jobs in Worcester (with Salaries)

Operations Manager
First Bus —Worcester
- Full-time
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
2d
Regional Operations & Commercial Growth Manager - Worcester - Full Time
McBreen Enviro UK —Worcester
- From £50,000 a year
- Full-time
- Management
- Up to 50% travel
- Supervising experience
Quick apply
3d
Operations Manager (ICP)
Network Power Connections Ltd —Worcester
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Operations First Line Manager
DHL —Worcester
- £30,000 a year
- Rotating shift
- Management
- Leadership
- Communication skills
- Free parking
- Annual leave
1d
Visitor Operations & Experience Manager
National Trust —Leominster
- £36,621 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
12d
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Operations Manager
Britsafe Limited —Birmingham
- £47,000 a year
- Full-time
- Remote
- Management
- Customer service
- Driving
Operations Manager
Aston University —Birmingham
- £38,784 - £46,049 a year
- Full-time
- CRM software
- University
- Leadership
- Annual leave
14d
National Field Operations Manager
Powerforce —Birmingham
- £42,000 - £45,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
14d
Operations Manager
Porterbrook —Long Marston
- Full-time
- Driving
- IT
- Leadership
- Free parking
- Annual leave
Quick apply
Operations Manager
Bengaged Media Limited —Birmingham
- £34,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Operations Support Governance Manager
Arcus FM —Redditch
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Fabrication Operations Manager
Azad Fabrication & Engineering Ltd —Birmingham
- £4,500 - £6,000 a month
- Full-time
- Continuous improvement
- Welding
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
15h
HVAC Operations Manager
Johnson Controls —Droitwich
- Full-time
- Management
- Travel
- HVAC
Facilities Manager
St Andrew's Healthcare —Birmingham
- £45,000 - £57,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Operations Manager, Securities Centre of Excellence
Lloyds Banking Group —Birmingham
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
- Financial services
8d
National Operations Manager
Churchill Group —Birmingham
- Up to £50,000 a year
- Management
- Bachelor's degree
- Driving
- Employee discount
- Sick pay
Quick apply
14d
Regional Operations Manager Specialist Division
Midlands —Birmingham
- From £70,000 a year
- Full-time
Quick apply

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Operations Manager

First Bus -
Worcester

Apply Now

Job details

Permanent | Full-time
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Management
Customer service
Mentoring
Business coaching
Leadership
Negotiation

Full job description

About First Bus:

Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.

Location: Stoke-On-Trent (preferred) or Worcester

Contract: Full-time, permanent

We have a fantastic opportunity for an Operations Manager to the Midlands leadership team overseeing our Adderley Green & Worcester depots on a full time permanent basis. You must be willing to travel between the two depots.

Reporting to the General Manager the Operations Manager is accountable for all aspects of operational performance for the depot. As a champion of our customers, the successful candidate will build and maintain a customer centric culture.

You will support your team in delivering excellent customer experiences, while leading a governance agenda that support legislative and policy compliance.

Through your leadership, the Operations Manager will establish and develop and engaged, talented and high performing operations team, nurturing an innovative and continuous improvement culture.

Key Responsibilities

Ensure cost efficient delivery of a safe, punctual service
Dynamically analyse and manage information, systems and data both retrospectively and proactively to ensure continuous improvement of service performance.
Drive engagement with drivers, management team, and customers
Ensure collaboration between operational and engineering team members, fostering excellent working relationships between drivers and Supervisors to ensure a consistent customer experience
Manage Service delivery team across all assigned depots in accordance with FirstGroup policies, standard operating procedures and all relevant legislation
Deliver agreed plans and budgets, including established level of service and service quality.
Ensure staff planning at the depot meets the operating requirements of the business
Ensure an effective working relationship with recognised trade union representatives and officials
Manage and plan collision reduction and staff/passenger injury reduction
Manage and deliver agreed key performance indicators • To effectively manage the teams in all areas of people management; development, absence management and compliance
Ensure positive working relationships are maintained between operations, commercial and engineering functions
Liaise with external bodies to improve performance of lost miles and punctuality.
Ensure all cash handling procedures are followed
Act as the ‘Transport Manager’ for the company as defined by the Traffic Commissioner

Skills/Experience

Proven leadership skills are essential to provide strategic and day to day direction to your team and be an effective manager of collective relationships in a unionised environment
Strong influencing and negotiation skills
Excellent customer service focus
Team builder and driver of high-performance teams
Certificate of Professional Competence in Passenger Transport would be desirable.
A willingness to study for CPC is essential
passion for safety and driving to deliver a high performing safety behavioural culture
Budgetary and financial experience with a capability in logical system analysis to communicate results in formats comprehensible to all disciplines
Ability in endorsing commitment to set long/short-term objectives
Mentoring/coaching skills in the progression of the deliverables of the business
Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way
Aptitude to build and maintain stakeholder relations, indicative of a professional leader
Capacity to manage and commute between multi-site operations, providing cover when required

Rewards

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support

We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Enhanced maternity / paternity pay
Flexible working

Equal Opportunities

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.

Apply Now

Refine Your Search

operations manager jobs in worcester

Operations Manager

Regional Operations & Commercial Growth Manager - Worcester - Full Time

Operations Manager (ICP)

Operations First Line Manager

Visitor Operations & Experience Manager

Operations Manager - Customs & Brokerage

Operations Manager

Operations Manager

National Field Operations Manager

Operations Manager

Operations Manager

Shift Operations Manager

Facilities Manager

Operations Support Governance Manager

Fabrication Operations Manager

HVAC Operations Manager

Facilities Manager

Operations Manager, Securities Centre of Excellence

National Operations Manager

Regional Operations Manager Specialist Division

I want to receive the latest job alerts for operations manager in worcester

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