Data entry Work, Jobs in Worplesdon, Sry (with Salaries)

Customer Service Assistant
A.L.O.B Ltd —Send
- £30,000 a year
- Full-time
- CRM software
- Google Suite
- Microsoft Office
- Free parking
Quick apply
7d
Office Based-Entry Level-Background Screening & Vetting
PeopleCheck Ltd —Richmond upon Thames
- From £28,860 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Sick pay
Quick apply
7d
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
12d
Central Administrator
Catalyst Support Ltd —Old Woking
- £24,000 - £26,000 a year
- Part-time
- CRM software
- Microsoft Office
- Administrative experience
- Employee discount
- Sick pay
Quick apply
1d
Finance Assistant
Foresight Sports Europe —Guildford
- £29,000 - £32,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
7d
Data Analyst Apprentice - Level 4
Civil Aviation Authority —Gatwick Airport
- £23,133 a year
- Hybrid work
- Data analysis skills
- Project management
- Presentation skills
7d
Technical Sales Support and Administration
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- English
- Computer skills
- Annual leave
Quick apply
Administrator
GXO Logistics —Aldershot
- £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Employee assistance programme
- Employee discount
Seasonal Customer Support Assistant
Kew Gardens —Kew Gardens
- £29,692 a year
- Part-time
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
13h
Business Relocation Administrator
AGM Group —Guildford
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Data Entry & Administrative Officer
CAT Environmental & Material Solutions —London
- £26,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Life insurance
Quick apply
17h
Office Assistant
CSS Cleaning Services —Farnborough
- £12.71 an hour
- Part-time
- Computer literacy
- English
- Data entry
- Free parking
Quick apply
6d
Office Administrator
Headwear UK —Egham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Customer Service Administrator
Nuco Solutions Ltd —Leatherhead
- £27,241.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Employee assistance programme
- Sick pay
Quick apply
8d
Administrative Assistants
Adminko —Redhill
- £2,250 a month
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
11d
Dental Receptionist/Administrator
HCRG Care Group —Guildford
- £24,853 a year
- English
- Administrative experience
- Data entry
- Employee discount
Quick apply
Medical Secretary
Bartlett Group Practice —Camberley
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- GP surgery experience
- Free parking
Quick apply
Sea Freight Import Clerk
KRL —Aldershot
- £28,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Junior Receptionist / Administrator
Carlton Mays —Weybridge
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Life insurance
- Referral programme
Quick apply
Office Receptionist
ZKS Group Ltd —Morden
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
4d

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Customer Service Assistant

A.L.O.B Ltd
Send

Quick apply

Job details

Graduate | Full-time
£30,000 a year
7 days ago

Benefits

Free parking
On-site parking

Qualifications

Live chat
CRM software
Google Suite
Sales support
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Microsoft Office Suite
Complaint handling
Microsoft Office
Data entry
Customer interaction
Communication skills
Supply chain customer service
A Level

Full job description

Role Overview

The Customer Service Assistant serves as the first point of contact for customers, providing support via phone, email, and chat. You’ll help resolve enquiries, process orders, and ensure a seamless customer experience that upholds our company’s reputation for excellence for our 3 Brands: Ram Rugby, Ram Cricket & Uber Games. This role will support the Sales & Operations team by handling customers' queries and issues professionally, accurately, and promptly whilst maintaining a friendly, personal and individual approach.

Reporting To: Head of Operations

Key responsibilities

1. Responsible for managing the customer’s experience which includes:

a. Respond promptly and courteously to customer inquiries across multiple channels (phone, email, live chat). Judging the best way to resolve the query, ensuring the customer is happy but also considering the business impact of each decision.

b. Assist customers with product/service questions, order placement, returns, and billing issues.

c. Follow up with customers to ensure their issues are resolved and they’re satisfied with the outcome.

d. Accurately enter and update customer information in the CRM system.

e. Log all issues and report on all areas to ensure Customer feedback loops lead to improvement

f. Dealing with all returned items, contacting customers where necessary and processing either replacement or refund and maintaining a log.

g. Escalate complex or unresolved issues to Head of Operations or management.

h. Liaising with the team at the 3PL warehouse and maintaining good communication to ensure smooth running of deliveries and logging claims when necessary.

i. Chase factories and update customers chasing PO products.

2. Meet or exceed individual and team performance metrics (response time, resolution rate, customer satisfaction).

3. Monitoring online & social channels and responding appropriately.

4. Work as part of the wider team providing additional cover as and when needed.

Key Requirements

· Great Communication: Clear, empathetic verbal and written communication skills.

· Problem-Solving: Ability to analyse issues, think critically, and propose effective solutions.

· Technical Proficiency: Comfortable using CRM tools, ticketing systems, and basic office software (e.g., MS Office or Google Workspace).

· Time Management: Organise tasks effectively to handle high volumes of inquiries without sacrificing quality.

· Teamwork: Collaborative mindset and willingness to support colleagues. Demonstrable experience of working with small teams.

· Adaptability: Ability to handle change and multitask in a fast-paced environment.

· Attention to Detail: Accurate data entry and careful documentation of customer interactions.

· Education: Strong A-Level results

· Located in commuting distance to Surrey office

Nice to have ‘s

· Passion and Interest in Sports & Games - particularly Rugby and Cricket

Job Types: Full-time, Graduate

Pay: £30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

data entry jobs in worplesdon, sry

Customer Service Assistant

Office Based-Entry Level-Background Screening & Vetting

Intelligence Processor

Central Administrator

Finance Assistant

Data Analyst Apprentice - Level 4

Technical Sales Support and Administration

Administrator

Seasonal Customer Support Assistant

Business Relocation Administrator

Data Entry & Administrative Officer

Office Assistant

Office Administrator

Customer Service Administrator

Administrative Assistants

Dental Receptionist/Administrator

Medical Secretary

Sea Freight Import Clerk

Junior Receptionist / Administrator

Office Receptionist

I want to receive the latest job alerts for data entry in worplesdon, sry

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