Client services coordinator Work, Jobs in York, Nyk (with Salaries)

Private Imaging and Sports Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
1d
Client Care Coordinator (FTC)
IVC —Leeds
- Part-time
- Communication skills
- Annual leave
- Employee discount
5d
Wedding & Events Co-ordinator
Thicket Priory Ltd —York
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Quick apply
7h
Part-Time Wedding & Events Coordinator (min 3 days per week)
Thicket Priory Ltd —York
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Quick apply
7h
Retail Community Engagement Coordinator
St George's Crypt —Leeds
- £21,617.11 a year
- Part-time
- Microsoft Office
- Travel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
People Coordinator
IMA —Leeds
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
Conference and Events Coordinator (Maternity Cover)
The Milner —York
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
Managed Services Product Coordinator
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Organisational skills
- IT
Quick apply
Commercial Coordinator
Rivendell Europe Ltd —Leeds
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
- Life insurance
Quick apply
8d
Scheduler Coordinator
M Group —Leeds
- £26,437 - £31,637 a year
- IT
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
7d
Corporate Receptionist
Mitie —York
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Planning Coordinator
M Group —Leeds
- £26,437 - £31,637 a year
- Business development
- IT
- Leadership
- Annual leave
- Employee assistance programme
7d
Project Coordinator
thebigword —Leeds
- £19,880.98 a year
- Part-time
- Hybrid work
- English
- Communication skills
Quick apply
Events Project Coordinator
XSEM —Leeds
- £24,850 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Senior Creative Workflow Coordinator
Williams Lea —Leeds
- Up to £55,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Referral programme
Workplace Coordinator
Pinsent Masons —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Team Coordinator (Personal Injury)
Leigh Day —Leeds
- Up to £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
11d
Patient Coordinator
Acacium Group —Leeds
- £24,784.50 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
12d

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Private Imaging and Sports Services Coordinator

LivingCare Group Ltd -
Leeds

Quick apply

Job details

Permanent | Full-time
£13.38 an hour
1 day ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Sales
Customer service
GCSE
Negotiation
Office experience

Full job description

PURPOSE

We are seeking an enthusiastic and dedicated Private and Sports Imaging Coordinator to join our team at Thorpe Park Head Office. This role will be the first point of contact for all patients, referrers and sports clubs contacting LivingCare in relation to our Private Imaging services. We require an individual who is actively able to multi-task, work under pressure and maintain the highest customer service standards. This role is responsible for ensuring a prompt and professional service to all enquiries made via email and telephone. You will respond to general enquiries, including facilitation of any booking enquiries. You will work closely with the rest of the operational team to ensure clear lines of communication and service delivery are provided in line with customer expectations.

In addition to delivering outstanding customer service, the post holder will play a key role in driving revenue growth and promoting private imaging services, ensuring all interactions maximise booking conversions and service uptake. The successful candidate will actively identify opportunities to upsell services, build strong relationships with referrers and clients, and contribute to the commercial success of the private imaging function.

MAIN DUTIES AND RESPONSIBILITIES

· Managing the online and telephone booking of private and sports imaging services across the company.

· Managing waiting times and escalating where appropriate

· Ensuring delivery of company KPIs

· Responding to enquiries over email and telephone

· Ensuring excellent customer satisfaction

· Recording customer details on the appropriate database as required

· Ensuring all processes are completed for customers booking appointments with LivingCare

· Keeping track on waiting times and escalating where appropriate

· Any responsibility within the customer service function.

· Support the development of private and sport imaging services.

· Actively promote private imaging and sports services to maximise bookings and revenue

· Convert enquiries into confirmed appointments through effective communication and sales techniques

· Identify upselling and cross-selling opportunities where appropriate

· Build and maintain strong relationships with referrers, patients, and sports organisations to encourage repeat business

· Support marketing and business development initiatives to grow the private imaging service

· Monitor conversion rates and contribute to improving sales performance metrics

Qualifications

Good general education

Customer care training or equivalent experience

Skills and competencies

Excellent customer service skills

Excellent telephone manner and email etiquette

Knowledge of diagnostic imaging is desirable however full training will be provided

Strong sales and negotiation skills

Ability to influence and convert enquiries into bookings

Commercial awareness and understanding of revenue targets

Confidence in promoting services and handling objections

Teamworking

Competent in using IT and CRM systems

The post holder will have ongoing support throughout the operational structure. They will also work closely with the clinical team. They will have access to internal and external training for the role.

Training

This role will have access to external and in house training courses.

Annual appraisals and professional development plans will be performed and acted upon appropriately.

Why Choose us?

Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.

We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.

Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.

We are also proud to be a Disability Confident Committed Employer (Level 1).

Find out more about Disability Confident at:

www.gov.uk/disability-confident #DisabilityConfident

What we offer our employees:

Free onsite parking.

Free tea and coffee

Quality working environment

Exclusive discounts

Flexible working

Work life balance is a priority here at LivingCare, with services running at sociable times. 08:00-18:00 Monday to Saturday.

Blue Light Card NHS discount at a range of shops and restaurants

Access to the Employee Assistance Programme

Annual pay review

Culture matrix programme: we organise special events every month to support our teams

Celebrating success: this programme gives rewards to our team member who have gone above and beyond

Supermarket vouchers: we give these out every month as part of our supermarket sweep competition

Behaviours and Values

Living Care has a set of core values which we expect all staff to demonstrate. Building on these we have developed a set of expectations that we expect all team members to demonstrate.

Managing self and others:

· Take care of your own wellbeing and that of your staff

· Manage yourself and your emotions

· Share your knowledge and experience

· Use appropriate language when communicating to others to ensure they understand

· Be decisive

· Be positive – focus on what you can do and why something will/could work

· Actively seek feedback and act on it (where appropriate)

· Know when to step in and do it yourself and when to leave others to have a go

· Be self-aware: know your strengths and development needs and look for ways to develop.

Be visible and approachable

As a company who supports equality and diversity, LivingCare encourage applications from all candidates regardless of their age, gender including reassigned gender, relationship status, maternity, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Pay: £13.38 per hour

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in york, nyk

Private Imaging and Sports Services Coordinator

Client Care Coordinator (FTC)

Wedding & Events Co-ordinator

Part-Time Wedding & Events Coordinator (min 3 days per week)

Retail Community Engagement Coordinator

Office Coordinator

People Coordinator

Conference and Events Coordinator (Maternity Cover)

Managed Services Product Coordinator

Commercial Coordinator

Scheduler Coordinator

Corporate Receptionist

Planning Coordinator

Project Coordinator

Events Project Coordinator

Private and Sports Imaging Patient Services Coordinator

Senior Creative Workflow Coordinator

Workplace Coordinator

Team Coordinator (Personal Injury)

Patient Coordinator

I want to receive the latest job alerts for client services coordinator in york, nyk

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