Customer experience advisor Work, Jobs in Wideopen, Nbl (with Salaries)

Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
6d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
People Advisor
Newcastle International Airport Ltd —Newcastle upon Tyne
- Continuous improvement
- Recruiting
- Contracts
- Free parking
- Annual leave
3d
Customer Advisor
Vertu Motors —Gateshead
- £26,436 - £27,476 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Quick apply
4d
Customer Experience Advisor - 20 hours
Jewells —Newcastle upon Tyne
- Customer service
- Communication skills
- Paid training
- Employee discount
Sales Advisor
The White Company —Morpeth
- Cash handling
- Employee discount
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
5d
Sales Advisor
FlooringSuperstore.com —Birtley
- Up to £44,000 a year
- Weekend availability
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
6d
Customer Service Advisor
HomeGroup —Newcastle upon Tyne
- £26,300 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Life insurance
7d
Parts Advisor Apprentice
Pulman Group —Cramlington
- £8 an hour
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
13d
Part Time Customer Service Advisor
Preferred Management —Hebburn
- £12.71 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Paid training
Quick apply
Customer Service Advisor
Workwear Express —Durham
- £26,901.83 a year
- Full-time
- In-person
- Phone etiquette
- Communication skills
- Employee stock purchase plan
- Employee discount
Quick apply
6d
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
12d
Customer Advisor
Boots —Gateshead
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
4d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retail Advisor
EE —Newcastle upon Tyne
- £13.66 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
7d
Parts Advisor
Thompson Commercials —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor

Northern Gas and Power -
Gateshead

Quick apply

Job details

Permanent | Full-time
£26,227 a year
6 days ago

Benefits

Additional leave
Company events
Employee discount

Qualifications

Computer literacy
Stakeholder liaison
Complaint handling
Computer skills
Customer interaction

Full job description

Customer Service Advisor

Salary of £26,227

Hi, we're Northern Gas and Power

Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

As a Customer Services Advisor your job purpose will be to provide excellent customer service to our customers and liaise with any suppliers in a professional manner. As part of this you will be responsible for processing customer requests and any customer complaints.

What’s in it for you?

Salary of £26,227 – Northern Gas and Power are a Real Living Wage employer
Clear career progression, with training and development that supports long-term growth
A business that promotes from within and values specialist expertise
Additional December leave and access to company incentives, experiences and events
Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
Lifestyle perks, including discounts and employee benefits that add value outside of work
Enhanced family-friendly policies, funded professional memberships and support for continued development
Volunteering opportunities and a genuine commitment to colleague wellbeing
An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What exactly will you do?
Prioritise and process customer requests submitted by telephone or email.
Investigate and resolve any customer complaints quickly and patiently.
Maintain thorough and accurate customer service records.
Keep confidential records and financial information private and secure.
Learn how to use various database systems and technology to deliver great customer care.
Liaise with energy suppliers on behalf of our customers to ensure they receive the best possible service.
Work as part of the NGP team to support colleagues, identify further business opportunities and drive positive company sales results.
Communicate with customers as their contract start dates approach to ensure a smooth transition to meet their specific energy needs.
Ensure we can keep our customers engaged, customer retention.
Ensure they comply with all company operating policies and procedures.

Any other duties that are deemed appropriate from time to time.

What we’re looking for

Able to work in a fast-paced, self-directed, professional environment.
Manage your own workload and prioritise.
Self-motivated, driven, with a passion to succeed.
Able to work under pressure when needed, can exceed expectations.
Communicate effectively, both verbally and in writing, professionally and articulately.
Problem solver
Resilient, ambitious, and driven personality
Computer literate and accomplished team player
Experience in the energy industry is essential

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer.

Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger.

We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.

Privacy Policy

Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy

Right to work in the UK documentation required at interview.

Pay: £26,227.00 per year

Work Location: In person

Quick apply

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