Client services manager Work, Jobs in Springburn, Glg (with Salaries)

Client Success Manager/Project Manager – Translation & Localisation
My Language Connection Limited —Glasgow
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Free parking
- Profit sharing
Quick apply
9d
Senior Events Account Manager (International)
Premiership Experience —Glasgow
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Business development
- Project management
Quick apply
Outbound Sales Manager
VKY Intelligent Automation —Glasgow
- Full-time
- CRM software
- Management
- Team management
- Annual leave
- Employee discount
Quick apply
6d
Sales & Services Assistant
Hines —Glasgow
- Weekend availability
- Hospitality
- Conflict management
- Organisational skills
Sales Account Manager
Complete IT Systems —Glasgow
- Full-time
- Sales
Business Development Manager
Meditree Healthcare International —Glasgow
- £45,000 - £50,200 a year
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Continuous improvement
Quick apply
13d
Client Experience Specialist
Go Swag —Glasgow
- £25,000 a year
- Hybrid work
- CRM software
- Communication skills
12d
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Business Development Manager
ANS Traders —Glasgow
- £42,000 a year
- Weekend availability
- Sales
- English
- Business development
- Employee discount
Quick apply
11d
Key Account Manager
Synmatch AI —Scotland
- Customer service
- Business development
- Travel
- Referral programme
Marketing Operations Manager
Gallagher —Glasgow
- Full-time
- Marketing
- No degree
- AI
Client Service Manager
Gallagher Benefit Services —Houston
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Flexible schedule
Graduate Account Manager
Navitas Safety —Glasgow
- £25,000 - £28,000 a year
- Hybrid work
- CRM software
- Quick service & fast food restaurant
- In-person
Quick apply
12d
Structural Support Sales Manager
Mabey Hire —Glasgow
- Full-time
- School
Quick apply
Senior Project Planner
AECOM —Glasgow
- Full-time
- Hybrid work
- Databases
- Accounting
Assistant Programme Manager
Gallifordtry —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
Commercial Service Manager/ess
Gallagher —Houston
- Full-time
- Remote
- Bachelor's degree
- Mentoring
4d
PRT - Transitions Director
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Service Sales Account Administrator - Glasgow
TK Elevator —Glasgow
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Fire Resistance Administrator
SOCOTEC UK & Ireland —East Kilbride
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Flexible schedule
Quick apply

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client services manager jobs near springburn, glg

Client Success Manager/Project Manager – Translation & Localisation

My Language Connection Limited
Glasgow

Quick apply

Job details

Full-time
£27,000 - £33,000 a year
9 days ago

Benefits

Free parking
Profit sharing
Health & wellbeing programme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Stakeholder collaboration
Multilingual
Client engagement
Project quality assurance
English
Microsoft Office
Project management
Continuous improvement
Quality control
Customer relationship management
Relationship management
Multidisciplinary collaboration
Microsoft Project
Project management experience
Communication skills
ISO 13485

Full job description

Project Manager – Translation & Localisation

Location: Either Hybrid (Glasgow HQ, 2–3 days per week on-site) or Remote (UK-based)
Type: Full-time, Permanent

About Us

At My Language Connection (MLC), we help organisations communicate with clarity and confidence across languages and borders. We are an award-winning, ISO-certified translation and localisation agency based in Glasgow. Our reputation is built on precision, reliability, and partnership.

We work across highly regulated and specialised sectors including life sciences, medical devices, legal, and technical industries, so experience in these areas is highly valued.

Our mission is to make translation joyful and easy by offering a service that feels seamless, personal, and deeply aligned with what our clients truly need.

About the Role

As a Client Success Manager, you will be the main link between our clients, our linguists, and our internal teams. You will manage projects from start to finish, ensuring that every translation we deliver meets the highest standards of quality and service.

This role requires someone with experience in the translation industry who can manage multiple projects, anticipate client needs, and deliver tailored solutions that meet strict compliance standards.

What You’ll Do

Project Management

Manage translation and localisation projects from brief to delivery, ensuring timelines and quality standards are consistently met.
Coordinate with linguists, suppliers, and colleagues using tools such as Wrike and Zoho CRM to ensure smooth project workflows.
Oversee multiple client projects simultaneously, including high-value or regulated assignments, and ensure all deliverables meet industry compliance standards.

Client Relationship Management

Build and maintain strong relationships with clients, developing trust and understanding their business priorities.
Develop a deep knowledge of clients’ sector, regulations, and communication requirements to deliver highly tailored solutions.

Quality & Compliance

Perform thorough quality checks on all deliverables before client delivery to guarantee accuracy and consistency.
Maintain compliance with ISO 17100:2015, ISO 9001:2015, ISO 13485:2016, and ISO 5060:2024 across all stages of delivery.

Collaboration & Growth

Communicate clearly and professionally with clients and linguists throughout each project.
Collaborate closely with the sales and account management teams to support business growth through excellent service.
Contribute ideas for improving efficiency, client satisfaction, and internal processes.
Support continuous improvement and help implement innovative translation/localisation workflows.

Who You Are

You are an organised, empathetic professional who enjoys building relationships and delivering work that makes a real difference. You take pride in understanding client goals and exceeding expectations.

Essential:

At least three years of project management experience in translation, localisation, or multilingual communication, preferably in regulated or specialised sectors such as medical, legal, or technical industries.
Proven ability to manage multiple projects while maintaining high standards of quality and organisation.
Excellent written and verbal communication skills and a genuine interest in developing client relationships.
Practical experience in translation/localisation workflows is essential; degree-level education is desirable but not mandatory.
Proficient in Microsoft Office and familiar with project management tools such as Wrike or Zoho CRM.
A proactive approach and a commitment to continuous improvement.

Desirable:

Experience working in ISO-certified or regulated industries.
Additional languages or international experience.
Familiarity with translation or localisation workflows.

What We Offer

Competitive salary and performance-related bonuses.
Hybrid working with flexibility and autonomy.
Flexible working options: Hybrid (2–3 days per week in Glasgow HQ) or fully Remote (UK-based).
Pension scheme, company laptop, and mobile phone.
Ongoing training and professional development.
A supportive and collaborative environment where your input is valued.

Join Our Mission

If you are passionate about building meaningful client relationships, delivering exceptional quality, and helping businesses communicate more effectively across cultures, and have experience in regulated or specialised translation/localisation sectors, we’d love to hear from you.

Apply today and become an integral part of MLC’s growing team.

Job Type: Full-time

Pay: £27,000.00-£33,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Profit sharing
Referral programme

Experience:

ISO-certified or regulated industries: 3 years (preferred)
translation/localisation workflow: 3 years (required)
project management translation or localisation: 3 years (required)

Language:

English (preferred)

Work Location: Hybrid remote in Glasgow G51 1EA

Quick apply

Refine Your Search

client services manager jobs in springburn, glg

Client Success Manager/Project Manager – Translation & Localisation

Senior Events Account Manager (International)

Outbound Sales Manager

Sales & Services Assistant

Sales Account Manager

Business Development Manager

Client Experience Specialist

Inside Sales Manager (Remote / Hybrid)

Business Development Manager

Key Account Manager

Marketing Operations Manager

Client Service Manager

Graduate Account Manager

Structural Support Sales Manager

Senior Project Planner

Assistant Programme Manager

Commercial Service Manager/ess

PRT - Transitions Director

Service Sales Account Administrator - Glasgow

Fire Resistance Administrator

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