Guest services manager Work, Jobs in Appleton Thorn, Chs (with Salaries)

Reservations Coordinator
Crowne Plaza Manchester —Manchester
- £27,955.20 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Assistant Manager - Conference & Banqueting
Shrigley Hall Hotel and Spa —Macclesfield
- £29,000 a year
- Part-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
Conference and Banqueting Manager
Brook Mollington Banastre Hotel and Spa —Chester
- £25,600 a year
- Part-time
- Customer service
- Hotel
- Organisational skills
- Gym membership
Quick apply
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Guest Services Manager
Valor Hospitality —Chester
- Hotel
- Organisational skills
- Front desk
Quick apply
13d
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Health & wellbeing programme
Head of Sales Operations
Village Hotels - Central Team - Sales —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
21h
Events Manager
Carden Park Hotel —Chester
- Up to £29,000 a year
- Weekend availability
- Customer service
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Quick apply
3d
Event Manager | Liverpool Experience Campus
Levy —Liverpool
- £29,000 a year
- Weekend availability
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
7d
Spa Duty Manager
Carden Park Hotel —Chester
- £27,200 - £29,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Adventure Attraction Climb Guide
Wire and Sky —Manchester
- Up to £13.85 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Annual leave
Quick apply
10d
Leisure and Wellbeing Manager
The Mill Hotel and Spa —Chester
- Weekend availability
- Hotel
- First Aid Certification
- Leadership
- Free parking
- Health & wellbeing programme
1d
Bar Manager
RDY Bold Ltd —Warrington
- £14 an hour
- Full-time
- Serving
- Bar
- Inventory control
- Employee discount
- Flexible schedule
Quick apply
Senior Content Executive
Paramount Digital Ltd —St Helens
- £28,000 - £32,000 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Senior Event Manager
ACC Liverpool —Liverpool
- £39,570 - £43,265 a year
- Full-time
- Mentoring
- Free parking
- Employee discount
3d
Centre Manager
Inflatabubble Theme Park —Chester
- £32,094.40 - £37,148.80 a year
- Full-time
- Continuous improvement
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Guest Relations Manager
SPHC —Manchester
- Weekend availability
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Partner Relations Executive
Chester Race Company —Chester
- £28,000 - £30,000 a year
- Weekend availability
- CRM software
- Hotel
- Organisational skills
Quick apply
Senior Events Manager
Bolton Wanderers Football Club —Bolton
- £31,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
7d

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Reservations Coordinator

Crowne Plaza Manchester -
Manchester

Apply Now

Job details

Permanent | Full-time
£27,955.20 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Client engagement
Customer service
Accommodation booking
Relationship management
Guest services
Business lead generation
Hotel experience

Full job description

Reservation Co-Ordinator - 32 Hours

What You’ll Be Doing

Reporting to the Reservations Manager, you’ll be responsible for the accurate and efficient administration of reservations. With your expert knowledge, you’ll support our clients to maximise sales opportunities and encourage repeat business.

Committed to achieving hotel revenue targets, you’ll deliver exceptional customer service with a flexible, hands-on approach. Working closely with other departments, you’ll go the extra mile to secure bookings and ensure every guest enjoys a seamless experience.

Who You’ll Be Working For

Located in the heart of Manchester’s trendy Northern Quarter, our stunning city-centre hotel is just a short walk from Victoria and Piccadilly Stations and Shudehill Interchange. With Manchester Arena, The Printworks, and Manchester Arndale on our doorstep, we welcome guests from all over the world for business and leisure.

We offer 228 bedrooms, a gym, meeting rooms, and our cosy Glasshouse Bar & Restaurant—making us a fantastic place to start or grow your Centre Island career.

Our Values

Centre Island is a growing family of 9 hotels with over 500 employees. Whether at one of our branded IHG properties or our boutique independents, we deliver with pride, personality, and passion.

Our values guide everything we do. We strive to always:

Act with INTEGRITY and CARE
ENGAGED with customers and colleagues alike
Have PASSION and take OWNERSHIP in everything they do
Strive to be CREATIVE to continuously improve

What We Offer

Growth Opportunities
Professional development, mentoring, and accredited training with City & Guilds and ILM.
Access to our virtual learning platform and apprenticeship programmes.
Health & Wellbeing
A supportive, inclusive environment where you can be yourself.
Activities to promote physical, mental, financial, and social wellbeing.
Qualified Mental Health First-Aiders on site.
Free use of workout facilities at selected locations.
Rewards & Recognition
Access to IHG’s worldwide Employee Rate and Friends & Family discounts.
Internal rewards programme with Love2Shop vouchers and fun perks.
Hero Awards and our annual CIH Awards Ceremony.
Bonuses for successful referrals and long service recognition.
Other Benefits
28 days holiday, rising to 33 after 5 years’ service.
Full uniform provided.
Discounted food while on shift

Main Duties & Responsibilities

· Professional handling of bedroom reservations enquiries from all channels.

Listening and assisting the client with both hotel and local knowledge to maximise revenue opportunities.
Accurate and efficient implementation of pricing, posting, invoicing, procedures and hotel communication; supporting operational departments and ensuring the best guest experience.
Monitor competitor activity and market trends, responding quickly to opportunities.
Build client relationships, with professionalism, trust and sincerity.
Promote new campaigns and IHG initiatives
Complete RFP’s and proposals in allocated time frame
Research, Identify and convert on sales leads.
Participate in promotional events
Efficient system and diary management to maximise sales opportunities

This description outlines the key responsibilities and values of the role but is not exhaustive.

If this sounds like the right opportunity for you, we’d love to hear from you.

Pay: £27,955.20 per year

Benefits:

Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Ability to commute/relocate:

Manchester M4 4AF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

guest services manager jobs in appleton thorn, chs

Reservations Coordinator

Head Reception Manager

Assistant Manager - Conference & Banqueting

Conference and Banqueting Manager

Event Manager

Guest Services Manager

Events Coordinator

Head of Sales Operations

Events Manager

Event Manager | Liverpool Experience Campus

Spa Duty Manager

Adventure Attraction Climb Guide

Leisure and Wellbeing Manager

Bar Manager

Senior Content Executive

Senior Event Manager

Centre Manager

Guest Relations Manager

Partner Relations Executive

Senior Events Manager

I want to receive the latest job alerts for guest services manager in appleton thorn, chs

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