Patient services Work, Jobs in Ballymena, Ant (with Salaries)

Paitent care receptionist
Highway Health Group LTD —Ballymena
- From £12.72 an hour
- Part-time
- Hospitality
- Computer literacy
- Front desk
- Free parking
- Employee discount
Quick apply
Health Care Assistant/Support Worker - Northern Ireland - Our Future Health Programme
Xyla Services —Ballymena
- £19 an hour
- Part-time
- BLS Certification
- Travel
- Communication skills
Quick apply
Service Delivery Lead - Northern Ireland - Our Future Health Programme
Xyla Services —Ballymena
- £31 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
Sonographer
Highway Health Group LTD —Ballymena
- £28,780.58 - £54,000.00 a year
- Full-time
- Organisational skills
- Paediatrics
- In-person
- Free parking
- Annual leave
Quick apply
Optical Assistant
Louise McKeag Opticians —Coleraine
- Part-time
- Hospitality
- Anatomy knowledge
- Computer literacy
Quick apply
11d
Care Assistant
Rylands Nursing Home —Ballymena
- Up to £13.23 an hour
- Full-time
- Nursing home
- Organisational skills
- In-person
Quick apply
Theatre Co-ordinator
BELFAST SKIN CLINIC —Belfast
- Up to £50,000 a year
- Full-time
- Mentoring
- IT
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Phlebotomist
Randox Laboratories —Crumlin
- Weekend availability
- Computer literacy
- Data entry
- Front desk
Support Worker
Positive Futures —Coleraine
- £12.71 - £13.12 an hour
- Full-time
- No experience needed
- Mentoring
- Computer skills
- Annual leave
- Bereavement leave
Quick apply
LOCUM Sonographer
Highway Health Group LTD —Ballymena
- £30 - £50 an hour
- Temporary
- Organisational skills
- Paediatrics
- In-person
- Free parking
Quick apply
Activities Therapist - Milesian Manor
Macklin Care Homes —Magherafelt
- £12.90 an hour
- Full-time
- Nursing home
- English
- Free parking
- Annual leave
Quick apply
Support Worker
Priory —Newtownabbey
- £13.45 an hour
- Weekend availability
- Care plans
- Communication skills
- Free parking
- Referral programme
Quick apply
BHSCT_Administration,Business & Patient Access Manager for Physiotherapy Band 5
Health and Social Care Trust —Belfast
- £31,049 - £37,796 a year
11d
Casual childrens services assistant
Sense —Newtownabbey
- £13 an hour
- Call to connect
- Experience working with individuals with disabilities
- Experience working with children
- School
- Flexible schedule
11d
Mental Health Support Worker - Female Only
Macklin Care Homes —Belfast
- £13.69 an hour
- Part-time
- Patient care
- Free parking
- Annual leave
Quick apply
11d
Dental Nurse/Receptionist
Monkstown Dental —Newtownabbey
- £25,420.00 - £38,651.13 a year
- Part-time
- In-person
- Free parking
- Paid training
Quick apply
10d
Healthcare Assistant (Wards)
Kingsbridge Healthcare Group —Belfast
- £25,082 a year
- Employee discount
10d
Care Assistant - No Sponsorship
Beaumont Care Homes —Ballymena
- £13 an hour
- Full-time
- Nursing home
- No experience needed
- Free parking
- Annual leave
Quick apply
11d
BHSCT_Senior Pharmacy Technician - Patient Services_Band 5-Waiting List
Health and Social Care Trust —Belfast
- £31,049 - £37,796 a year
14d
Catering Assistant - Marie Curie - Belfast Hospice
Marie Curie —Belfast
- £25,272 a year
- Full-time
- Hospice
- Communication skills
- Annual leave
Quick apply
4d

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Paitent care receptionist

Highway Health Group LTD
Ballymena

Quick apply

Job details

Part-time
From £12.72 an hour

Benefits

Free parking
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Patient appointment coordination
GCSE
Patient service
Appointment booking and call handling
Front desk
Cleaning
Computer skills
Customer interaction
Patient record updating
Managing patient records

Full job description

Patient Care Coordinator

Ballymena Clinic | Full Time | £12.71 per hour

About Highway Health

Highway Health is one of Northern Ireland's fastest-growing private healthcare providers, delivering accessible, high-quality healthcare with an exceptional patient experience at the heart of everything we do.

As we continue to expand, we're looking for an outstanding Patient Care Coordinator to join our Ballymena clinic.

This isn't a typical reception role.

We're looking for someone with compassion, emotional intelligence, excellent common sense and the confidence to think independently. Someone who enjoys helping people, takes pride in their work and understands that every interaction with a patient matters.

You'll often be the first and last person our patients meet. Whether they're anxious about a scan, receiving difficult news or simply looking for reassurance, you'll play a key role in making every patient feel welcomed, cared for and supported.

The Role

As our Patient Care Coordinator, you'll be responsible for creating an outstanding patient experience from the first phone call through to the patient's visit and any follow-up communication.

You'll work closely with our clinicians and management team to ensure clinics run efficiently while maintaining the warm, compassionate environment that Highway Health is known for.

No two days are the same, so we're looking for someone who enjoys a busy environment, can prioritise effectively and remains calm under pressure.

Key Responsibilities

Welcome patients into the clinic, creating a friendly, professional and reassuring first impression.
Manage telephone, email and online enquiries.
Book and manage appointments across multiple clinicians and services.
Explain our services clearly and confidently, helping patients choose the most appropriate appointment for their needs.
Process payments and maintain accurate patient records.
Support clinicians throughout busy clinics to ensure appointments run smoothly.
Provide reassurance and emotional support to patients who may be feeling anxious or vulnerable.
Chaperone patients during appointments where appropriate, ensuring they feel comfortable, respected and supported throughout their visit.
Respond to patient queries with professionalism, empathy and confidence.
Maintain confidentiality and handle sensitive information in accordance with GDPR.
Ensure reception and waiting areas remain clean, welcoming and professional.
Identify opportunities to improve the patient experience and contribute ideas to improve clinic efficiency.
Carry out general administrative duties to support the day-to-day running of the clinic.

About You

We're far more interested in attitude than experience.

The right person will naturally be:

Kind, compassionate and approachable.
Calm under pressure.
Organised and able to prioritise a busy workload.
An excellent communicator with a warm and professional manner.
Confident using their own initiative.
Able to make sensible decisions without needing constant direction.
Comfortable using computers and learning new systems.
Reliable, trustworthy and dependable.
Positive, proactive and eager to help.

Most importantly, you'll have excellent common sense and genuinely care about people. You'll take ownership of your work, look for solutions rather than problems and always strive to provide the highest standard of patient care.

This Role Isn't For Everyone

This position would not suit someone who:

Waits to be told what to do.
Struggles to manage multiple priorities.
Doesn't enjoy working with people.
Sees reception as "just answering phones."
Lacks attention to detail or takes shortcuts.
Is uncomfortable supporting patients who may be anxious or emotional.
Doesn't enjoy a busy day

What We Offer

£12.71 per hour.
Full training and ongoing support.
A supportive and friendly team environment.
Opportunities for career progression as Highway Health continues to grow.
The opportunity to work for one of Northern Ireland's fastest-growing private healthcare providers.
A varied and rewarding role where you'll make a genuine difference to patients every day.

How to Apply

Please send your CV along with a short covering letter (maximum 300 words) telling us:

Why this role interests you.
Why you believe you'd be a great fit for Highway Health.
Do not use AI for covering letter

We understand that the best people don't always come from healthcare. If you've worked in hospitality, aviation, retail, customer service or another role where compassion, professionalism and exceptional people skills were essential, we'd still love to hear from you. We can teach systems and processes but kindness, empathy and a genuine desire to help others are qualities that can't be taught.

Pay: From £12.72 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient services jobs in ballymena, ant

Paitent care receptionist

Health Care Assistant/Support Worker - Northern Ireland - Our Future Health Programme

Service Delivery Lead - Northern Ireland - Our Future Health Programme

Sonographer

Optical Assistant

Care Assistant

Theatre Co-ordinator

Phlebotomist

Support Worker

LOCUM Sonographer

Activities Therapist - Milesian Manor

Support Worker

BHSCT_Administration,Business & Patient Access Manager for Physiotherapy Band 5

Casual childrens services assistant

Mental Health Support Worker - Female Only

Dental Nurse/Receptionist

Healthcare Assistant (Wards)

Care Assistant - No Sponsorship

BHSCT_Senior Pharmacy Technician - Patient Services_Band 5-Waiting List

Catering Assistant - Marie Curie - Belfast Hospice

I want to receive the latest job alerts for patient services in ballymena, ant

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