Operations team Work, Jobs in Chipping Warden, Nth (with Salaries)

Customer Service Advisor
Nexus Business Solutions Group —Milton Keynes
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Free parking
- Work from home
Quick apply
9d
Team Member Warehouse
Warburtons —Banbury
- £658.09 - £685.06 a week
- Full-time
- Organisational skills
- Warehouse experience
- Communication skills
- Employee discount
9d
Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Facilities Assistant
Brackley Town Council —Brackley
- Up to £14.82 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Quality Inspector
Alitech Precision Ltd —Silverstone
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Quality control
- Organisational skills
Quick apply
9d
Facilities Cleaner
Industrial Site Maintenance —Chipping Warden
- £12.71 an hour
- Part-time
- In-person
- Time management
- Free parking
- Referral programme
Quick apply
12d
Warehouse Operative
GXO Logistics —Banbury
- £13.56 an hour
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
4d
Freight Administrator
Live Wire Productions —Banbury
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
2d
Technical Complaints Handler
NHBC —Milton Keynes
- £39,000 - £42,000 a year
- Hybrid work
- IT
- In-person
- Communication skills
- Annual leave
- Employee discount
9d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
12d
E-Commerce Manager
pampeano —Kidlington
- £40,000 - £46,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Employee discount
Quick apply
14d
AV Technician
Live Wire Productions —Banbury
- £28,000 - £32,000 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
Quick apply
Sales Office Administrator
B.A. Steels Limited —Alveston
- £23,500 - £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Sick pay
Quick apply
12d
Production Operator
L M Manufacturing Ltd —Northampton
- £25,369.80 - £27,000.00 a month
- Overtime
- In-person
- Leadership
- Mechanical knowledge
- Annual leave
- Sick pay
Quick apply
9d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Studio Administrator
Hendy Curzon Gardens Limited —Woodstock
- £26,436.80 - £31,200.00 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
5d
Logistics Coordinator
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
3d
Sales Assistant (Part-Time)
Pandora Jewelry —Banbury
- £13.25 an hour
- Part-time
- Sales
- Employee discount
Front Office Administrator
Spratton Hall School —Spratton
- £20,500 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
2d
Ecommerce Coordinator
GXO Logistics —Banbury
- £13.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Warehouse experience
- Annual leave
- Employee assistance programme
4d

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operations team jobs near chipping warden, nth

Customer Service Advisor

Nexus Business Solutions Group
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£26,000 a year
9 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Customer service
English
Administrative experience
Analysis skills
IT
Phone etiquette
Communication skills

Full job description

Summary

As a Customer Service Advisor, you will be instrumental in delivering outstanding support to our clients, ensuring their needs are met with professionalism and efficiency. Your core communication skills will enable you to effectively engage with customers. Additionally, your analytical skills will aid in resolving issues and improving processes. This role is vital to maintaining customer satisfaction and fostering long-term relationships, contributing to the overall success of our organisation.

Primary Objectives

To ensure the efficient operation of the Customer Service Cases.
To ensure high levels of customer service is achieved and dealer, customer & clients needs are fully met.
To ensure all administrative processes are maintained and company policy and process is always followed.

Requirements of the role

Track all cases visible on the Case Management system, adhering to SLA’s – 30 minutes for New Hires / 4-6 hours into hire.
Review customer insurance qualification against insurance policy terms.
Confirm the booking to the customer immediately by telephone and email & meet customer expectations.
Deal with enquires and reservations from dealers and customers as required.
Respond to telephone reservations to operational standards & ensure all staff adhere to this also.
Amend bookings immediately upon receipt of notification using company procedures.
Inform the customer of potential problems arising to ensure full transparency either by telephone, email or text.
Manage all incoming queries to the Customer Service phone line, including dealer, client, and customer requests to operational standards.
Maintain reservations logs in connection to your own hire cases.
Deal with incoming queries via email to the designated Customer Service Inbox including dealer, client, and customer requests to operational standards.
Liaise with suppliers to find solutions when applicable, either by phone or email.
Track and complete booking closures upon request.
Ensure any issues between integrated systems are resolved.
Manage the booking process & ensure customer remains in a continuation of hire.
Manage all non warranty hires to ensure the customer is updated accordingly and our client does not incur hire charges beyond what has been authorised.
Raise any concerns with the relevant department or management, to ensure processes are being followed as per company procedures.
Maintain administrative reservation logs to operational standards on a daily basis.
Providing support to the wider teams where necessary.
Ensure all cases & notes are updated on a rolling basis.

Skills & experience requirements

Proven experience within a customer service/administration role.
Good levels of communication skills.
Highly accurate verbal and written communication is key.
Initiative-taking and highly organised.
Ability to work on own initiative, under pressure and to deadlines.
Comfortable communicating and influencing at all levels of the business.
Ability to work in a fast-paced environment.
Experience of working with high call volumes desirable but not essential.
Ability to use a variety of IT packages and learn new bespoke software.

Person specification

Ideally 1 years’ demonstrable experience in customer service/administration environment

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Work from home

Ability to commute/relocate:

Milton Keynes MK14 6FG: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

What is your notice period?

Experience:

Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Location:

Milton Keynes MK14 6FG (preferred)

Work Location: Hybrid remote in Milton Keynes MK14 6FG

Quick apply

Refine Your Search

operations team jobs in chipping warden, nth

Customer Service Advisor

Team Member Warehouse

Customer Experience Manager

Facilities Assistant

Quality Inspector

Facilities Cleaner

Warehouse Operative

Freight Administrator

Technical Complaints Handler

Head of Operations

E-Commerce Manager

AV Technician

Sales Office Administrator

Production Operator

OCC Communications Officer

Studio Administrator

Logistics Coordinator

Sales Assistant (Part-Time)

Front Office Administrator

Ecommerce Coordinator

I want to receive the latest job alerts for operations team in chipping warden, nth

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