Full time Work, Jobs in Edwalton, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
Bar Staff & Bar Support - Nottingham
Katie O'Brien's - Nottingham —Nottingham
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Chiropractic Assistant/ Receptionist
Radcliffe Chiropractic Clinic —Nottingham
- From £14 an hour
- Full-time
- Inventory control
- Computer literacy
- Organisational skills
Quick apply
3d
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Administrator - Hybrid
Durrants —Edwalton
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Research
- Data entry
- Free parking
- Work from home
Quick apply
Sales & Customer Service Executive - Full Time
Eurolink Ltd t/a Finest Foods —Nottingham
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
10d
Sales Assistant
Seven Worldwide Ltd —Nottingham
- £25,420.00 - £27,971.83 a year
- Full-time
- English
- Organisational skills
- IT
- Referral programme
Quick apply
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
10d
Care Assistant
Carefound Home Care —West Bridgford
- £13.00 - £14.50 an hour
- Part-time
- Cooking
- Annual leave
Quick apply
Weekend Receptionist
Acacia Care - Harrisons Court —Nottingham
- £13 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
Subject Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- School
- Annual leave
- Employee discount
10d
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Sales Assistant
AEI Prospects Limited —Nottingham
- From £650 a week
- Full-time
- Customer service
- Referral programme
Quick apply
Junior Sales Assosiate
The Alpha Generation —Nottingham
- £350 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Referral programme
Quick apply
12d
Internal Sales - Electrical Wholesale
3 Line Electrical Wholesale Limited —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
Quick apply
12d
Promotions Assistant | Weekly Pay Nottingham
Wave Consultancy Ltd —Nottingham
- £27,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Trainee Assistant Manager - Nottingham
Katie O'Brien's Nottingham —Nottingham
- £13.25 an hour
- Full-time
- Hospitality
- Bar
- Supervising experience
- Employee discount
- Sick pay
Quick apply

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Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in edwalton, ntt

Complaints & Information Support Officer

Bar Staff & Bar Support - Nottingham

Trainee Sales Assistant

Chiropractic Assistant/ Receptionist

Trainee Plate Maker

Administrator - Hybrid

Sales & Customer Service Executive - Full Time

Sales Assistant

Wellbeing Centre Reception and Administrator

Care Assistant

Weekend Receptionist

Event Sales Assistant

Subject Administrator

Print Assistant - (No 2 Printer)

Sales Assistant

Junior Sales Assosiate

Internal Sales - Electrical Wholesale

Promotions Assistant | Weekly Pay Nottingham

General Manager

Trainee Assistant Manager - Nottingham

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