Logistics Work, Jobs in Emsworth, Ham (with Salaries)

Data Centre Customer Service Executive
Kingspan Water and Energy —Havant
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
10d
Warehouse Operative
PHOENIX Healthcare Distribution Limited —Portsmouth
- £12.81 - £13.01 an hour
- Monday to Friday
- Maths
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- English
- Team management
- Communication skills
Operations Lead
HAZ TECH LTD —Portsmouth
- £35,000 - £38,000 a year
- Full-time
- Continuous improvement
- Team management
- Computer skills
Quick apply
Logistics Operative
Watson Marlow Fluid Technology Solutions —Havant
- Communication skills
- Annual leave
12d
Logistics Operative
Watson-Marlow Fluid Technology Solutions —Havant
- Communication skills
- Annual leave
12d
ITLM Operations Co-Ordinator
Bell Integration United Kingdom —Portsmouth
- Databases
- Continuous improvement
- Communication skills
Quick apply
11d
Warehouse Operative
GXO Logistics —Portsmouth
- £28,200 a year
- Full-time
- Travel
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
Logistics Supervisor (Fareham - Full Time - Logistics experience required)
Astor Defence Ltd —Fareham
- £33,000 - £36,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
5d
Transport & Operations Manager
CC Towing Services Ltd —The Alresfords
- From £40,000 a year
- Full-time
- Team management
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Delivery Manager - Integrated Logistics Support (ILS)
Lockheed Martin Corporation —Havant
- Full-time
- Continuous improvement
- Team management
- Agile
7d
Warehouse Operative
Harwin —Portsmouth
- £27,555 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Warehouse experience
- Employee assistance programme
- Referral programme
Quick apply
4d
Yard Operations Manager
Site-Equip Ltd —Alton
- Full-time
- Customer service
- Forklift
- Team management
- Free parking
- Store discount
Quick apply
Supply Chain Manager
Nationwide Hire Solutions —Fareham
- From £30,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
4d
Operations Manager
DPD Group UK —Portsmouth
- Up to £54,000 a year
- Weekend availability
- Team management
- Communication skills
- Free parking
Quick apply
5d
Customer Service - Transport & Export Coordinator
Networks Centre Ltd —Ashington
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Data entry
- Free parking
Quick apply
14d
Customer Support Specialist (Customer Support Management)
Boeing —Gosport
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
5d
Logistics Operatives
Barfoots of Botley —Chichester
- Full-time
- English
- Forklift
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Packaging & Warehouse Operative
Powder Monkey Brewing —Gosport
- From £12.71 an hour
- Full-time
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply

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Data Centre Customer Service Executive

Kingspan Water and Energy -
Havant

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
10 days ago

Qualifications

French
Power BI
Data centre experience
Report writing
Incident management
Stakeholder collaboration
PCI
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Office Suite
Customer relationship management
Ticket management systems
Organisational skills
Relationship management
ISO 27001
Customer support
Customer interaction
Microsoft Project
Sales and customer service experience
Communication skills
German

Full job description

Kingspan Light, Air + Water is committed to driving innovation and sustainability across the data centre sector. As we expand our presence in this fast-growing market, we are seeking a Data Center Customer Service Executive to become a key member of our team.

This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems and working in a fast-paced environment. You will act as the primary point of contact for customers, ensuring a high level of service while coordinating with operational, engineering and logistics teams to deliver outstanding customer experiences.

Key Responsibilities

Customer Service & Account Support

Act as the first point of contact for customer enquiries, requests, incidents and escalations.
Build and maintain strong customer relationships through professional communication and service delivery.
Manage customer requests and ensure they are resolved within agreed service levels.
Provide regular updates and communications to customers regarding incidents, requests and maintenance activities.

Incident & Service Management

Manage service tickets from creation through to resolution.
Coordinate with internal technical teams to investigate and resolve customer issues.
Escalate critical matters where necessary while maintaining effective stakeholder communication.
Ensure all customer interactions and support activities are accurately recorded.

Operational Coordination

Coordinate customer access requirements and visitor management procedures.
Support Remote Hands and Smart Hands service requests.
Assist with service provisioning, equipment deliveries, rack installations and decommissioning activities.
Support change management communications and customer notifications.

Reporting & Performance

Monitor performance against customer SLAs and contractual commitments.
Produce service reports and operational updates.
Identify trends and opportunities for continuous improvement.
Support customer review meetings and service governance activities.

Compliance & Security

Follow all data centre security procedures and access control requirements.
Support compliance with relevant standards including ISO 27001, SOC and PCI-DSS.
Maintain confidentiality of customer and business information at all times.

About You

Essential Skills & Experience

Previous experience in a customer service, service desk, customer support or customer-facing role.
Excellent verbal and written communication skills.
Strong organisational and administrative skills.
Ability to manage multiple priorities and work effectively under pressure.
Strong relationship-building and stakeholder management skills.
High attention to detail and problem-solving capability.
Proficiency in Microsoft Office applications, particularly Excel.

Desirable Skills & Experience

Experience within a data centre, IT infrastructure, telecoms or technical services environment.
Understanding of service management processes and ticketing systems.
Knowledge of data centre infrastructure including power, cooling and networking environments.
Experience using Power BI, MS Project or similar reporting tools.
German, French or Nordic language skills.
Sales or customer-facing commercial experience.

Qualifications

Degree or higher-level qualification in a technical, engineering, business or project management discipline is desirable.

Why Join Kingspan?

Opportunity to work within a rapidly growing global market.
Be part of an innovative and industry-leading organisation.
Collaborate with experienced professionals across engineering, operations and commercial teams.
Career development opportunities within a global business.
Support the delivery of sustainable solutions for critical infrastructure projects.

If you are passionate about customer service, thrive in a dynamic environment and are interested in the future of data centre infrastructure, we'd love to hear from you.

Apply today and join Kingspan Light, Air & Water as we help shape the future of data centres worldwide.

Quick apply

Refine Your Search

logistics jobs in emsworth, ham

Data Centre Customer Service Executive

Warehouse Operative

Operations Supervisor , AM Shift

Operations Lead

Logistics Operative

Logistics Operative

ITLM Operations Co-Ordinator

Warehouse Operative

Logistics Supervisor (Fareham - Full Time - Logistics experience required)

Transport & Operations Manager

Service Delivery Manager - Integrated Logistics Support (ILS)

Warehouse Operative

Yard Operations Manager

Supply Chain Manager

Operations Manager

Customer Service - Transport & Export Coordinator

Customer Support Specialist (Customer Support Management)

Logistics Operatives

Logistics Data Analyst

Packaging & Warehouse Operative

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