& control Work, Jobs in Gosforth, Twr (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING
Bershka —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
Support Contract Engineer (Document Control)
Express Engineering —Gateshead
- From £28,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Production Operator
IPS Corporation —Newcastle upon Tyne
- Microsoft Word
- Computer literacy
- Forklift
Quick apply
5d
Accounts & Practice Management Assistant
Yarwood Holmes Law Limited —Cramlington
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
LEFTIES NEWCASTLE - FULL TIME AND PART TIME SALES ASSISTANTS
Lefties —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
14d
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
Store Supervisor (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee assistance programme
- Flexible schedule
Quick apply
Medical Laboratory Assistant - Entry Level
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Tyneside
- £25,272 a year
- Full-time
- Laboratory experience
- Maintenance
- Quality control
3d
Office Administrator
Houghton Country Ltd —Heddon on the Wall
- £25,000 - £30,000 a year
- Full-time
- Inventory control
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
4d
Service Coordinator
Quantum Controls Limited —Prudhoe
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Accounting
- Computer skills
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Junior Accountant
United Kingdom —Cramlington
- Organisational skills
- Communication skills
Quick apply
Assistant General Manager - Operations AGM/Deputy
Twenty Twenty —Newcastle upon Tyne
- £33,000 a year
- Weekend availability
- Restaurant management
- Team management
- In-person
- Employee discount
Quick apply
Sales Assistant
Border Heating Spares —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Maths
Quick apply
10d
Wildlife Ranger
Northumberland County Council —Morpeth
- £28,598 - £31,022 a year
- Weekend availability
- Annual leave
Quick apply
Production & Quality Coordinator
Halman Thompson —Newcastle upon Tyne
- From £26,437 a year
- Full-time
- Quality control
- Organisational skills
- In-person
Quick apply
Senior Logistics Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
Quick apply

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& control jobs near gosforth, twr

Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

& control jobs in gosforth, twr

Alarm Call Handler

BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING

Support Contract Engineer (Document Control)

Alarm Call Handler (Part-Time PM)

Production Operator

Accounts & Practice Management Assistant

SENIOR CALL CENTRE AGENT

LEFTIES NEWCASTLE - FULL TIME AND PART TIME SALES ASSISTANTS

Warehouse Operative - Sunday Shift Only (5 hours per week)

Store Supervisor (Newcastle Upon Tyne)

Medical Laboratory Assistant - Entry Level

Office Administrator

Service Coordinator

Operations Manager

Junior Accountant

Assistant General Manager - Operations AGM/Deputy

Sales Assistant

Wildlife Ranger

Production & Quality Coordinator

Senior Logistics Coordinator

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