Guest service assistant Work, Jobs in Great Leighs, Ess (with Salaries)

Guest Service Assistant (Nights)
Holiday Inn Express Braintree —Braintree
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
Cafe Assistant - Fixed Term Contract
Audley End Miniature Railway LTD —Saffron Walden
- Up to £14.24 an hour
- Overtime
- Serving
- Customer service
- Cleaning
- Free parking
- Annual leave
Quick apply
Hotel Food & Beverage Assistant (Casual, Part Time) **SEPTEMBER START**
County Hotel, Chelmsford —Chelmsford
- Up to £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Guest Service Assistant
Holiday Inn Express Stansted Airport —Stansted
- Full-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
12d
Catering Assistant (Casual)
Felsted School —Felsted
- £14.25 an hour
- Part-time
- School
- Annual leave
Cafe Supervisor - 4 Month Fixed Term Contract
Audley End Miniature Railway LTD —Saffron Walden
- £15 an hour
- Weekend availability
- Serving
- Supervising experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Sales Assistant
Footasylum —Waltham Cross
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Guest Service Assistant (Nights)
Holiday Inn Colchester —Colchester
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
8d
Matchday Catering Assistant
Colchester United Football Club —Colchester
- £8.00 - £12.71 an hour
- Weekend availability
- Serving
- No experience needed
- Food service experience
- Free parking
Quick apply
Full Time Clubhouse Staff
stock brook manor —Billericay
- £11.71 - £12.71 an hour
- Full-time
- Hospitality
- Customer service
- English
- Employee discount
- Gym membership
Quick apply
3d
Hotel - Duty Manager
Premier Inn —Saffron Walden
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Front Office Guest Service Assistant
Hampton by Hilton London Stansted Airport —Stansted
- £27,040 a year
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Food & Beverage ( F&B ) Assistant
Benton Hall Golf & Country Club —Witham
- £12.71 an hour
- Weekend availability
- Serving
- Bar
- Customer service
- Free parking
- Employee assistance programme
Fixed Term Housekeeping Assistant
The Lion Inn, Boreham —Chelmsford
- Part-time
- No experience needed
- Employee assistance programme
- Employee discount
Quick apply
12d
Hotel Assistant Food & Beverage Manager
County Hotel, Chelmsford —Chelmsford
- Up to £13.40 an hour
- Overtime
- Bar
- Customer service
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
Food and Beverage Supervisor
Chestnut Group —Sudbury
- Up to £13 an hour
- Part-time
- Food service experience
- Cleaning
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
14d
Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Supervising experience
- Organisational skills
- Phone etiquette
- Free parking
- Employee discount
Quick apply
Sports and Leisure - Activity and Leisure Assistant - AT3
Parkdean Resorts —Colchester
- Weekend availability
- Customer service
- First Aid Certification
- Guest services
- Store discount
- Employee assistance programme
Quick apply
Cafe Assistant Manager
Longacres —Chelmsford
- Customer service
- English
- Mentoring
- Free parking
- Employee discount
Quick apply
Sandwich Maker
Colchester Subs I Ltd —Colchester
- £10.00 - £12.71 an hour
- Part-time
- Serving
- Customer service
- Food service experience
- Employee discount
- Flexible schedule
Quick apply
10d

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Guest Service Assistant (Nights)

Holiday Inn Express Braintree -
Braintree

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Customer service
Microsoft Office Suite
Bar service

Full job description

Job Ref: KGH12129

Branch: Holiday Inn Express Braintree

Location: Holiday Inn Express Braintree, Braintree

Salary/Benefits: £12.71 per hour plus benefits and monthly service charge

Contract type: Permanent

Hours: Full Time

Shift pattern: 22.45-07.15 - includes weekends and holidays

Hours per week: 32

Posted date: 10/08/2026

Closing date: 31/08/2026

We are looking for a friendly, reliable and guest-focused Nights Guest Service Assistant to help deliver safe, welcoming and memorable experiences for our guests during out-of-hours periods.

Reporting to the Nights Guest Service Manager, you will play a key role in ensuring the hotel runs smoothly overnight, acting as a reassuring presence for guests and maintaining our high standards of service, safety and brand compliance.

Other businesses may call this role Night Porter

About the role

As a Nights Guest Service Assistant, you will be responsible for supporting the hotel in achieving brand standards, guest satisfaction targets and company objectives, while ensuring every guest feels valued and well cared for.

Key responsibilities include:

Building strong relationships with guests, adapting your approach to meet individual needs
Welcoming late arrivals on reception, ensuring repeat guests, priority members and VIPs receive appropriate recognition and appreciation
Providing drinks service on our residents’ bar
Preparing and delivering food from our 24 hour menu for guests arriving through the night
Checking out any early arrivals, ensuring accurate billing and a positive lasting impression
Completing any cleaning and set up required to ensure the hotel is ready for the next day
Supporting the night audit process
Ensuring fire and safety requirements are met

Beyond day-to-day duties, you will be a role model for our values and culture, helping to ensure service excellence remains at the heart of everything we do.

Full details of the role will be discussed with shortlisted candidates. If you’d like to find out more before applying, please contact our resourcing team at [email protected].

About you

Ideally, you will have previous experience in a fast-paced, customer-facing role and a genuine passion for delivering outstanding customer service. You are naturally attentive, able to anticipate guest needs, and confident working independently during night shifts.

You will also:

Be comfortable using a range of technology, including MS Office.
Communicate clearly and professionally with guests and colleagues.
Remain calm, organised and solution-focused, particularly during quieter overnight periods.

What’s in it for you

Our rewards package includes:

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next Steps

A member of our recruitment team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. Candidates who are successful at this stage will be invited to meet the Guest Service Manager to discuss the role in greater detail.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

A 15-minute drive from Stansted Airport and just over an hour by train from central London, the Holiday Inn Express® Braintree hotel offers a quiet, comfortable place to rest and recharge on the edge of the English countryside.

Keen shoppers will delight in designer brands at Freeport Braintree mall, and outdoor enthusiasts can hike through Great Notley Country Park. Guests with business in Braintree or nearby Colchester have a handy base for operations with 2 fully equipped meeting rooms – though you might prefer to talk shop at nearby Braintree Golf Club. Less than 10 minutes from the wedding venues of Fennes, Gosfield Hall and Leez Priory, this pet-friendly Braintree hotel is also popular with families visiting Essex on holiday.

Our cozy, smart guest rooms come with black-out blinds for a peaceful night's rest, while family rooms include a sofa bed for the kids. In the evening, head to the Great Room restaurant for a delicious home-style meal. Chelmsford City Racecourse is two miles away, and when the last horse has passed the post, the Lounge Bar makes a lively spot for drinks.

Quick apply

Refine Your Search

guest service assistant jobs in great leighs, ess

Guest Service Assistant (Nights)

Cafe Assistant - Fixed Term Contract

Hotel Food & Beverage Assistant (Casual, Part Time) SEPTEMBER START

Guest Service Assistant

Catering Assistant (Casual)

Cafe Supervisor - 4 Month Fixed Term Contract

Sales Assistant

Guest Service Assistant (Nights)

Matchday Catering Assistant

Full Time Clubhouse Staff

Hotel - Duty Manager

Front Office Guest Service Assistant

Food & Beverage ( F&B ) Assistant

Fixed Term Housekeeping Assistant

Hotel Assistant Food & Beverage Manager

Food and Beverage Supervisor

Assistant Spa Manager

Sports and Leisure - Activity and Leisure Assistant - AT3

Cafe Assistant Manager

Sandwich Maker

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