Customer experience Work, Jobs in Hemingstone, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
9d
Customer Service Advisor
East Suffolk Council —Woodbridge
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
6d
Graduate Management Trainee - Ipswich / Bury St Edmunds
Enterprise Mobility —Ipswich
- Full-time
- Sales
- Customer service
- Bachelor's degree
Health Club Professional
Mosaic Spa & Health Clubs —Ipswich
- Up to £26,790.40 a year
- 8 hour shift
- Anatomy knowledge
- First Aid Certification
- In-person
- Employee discount
- Gym membership
Quick apply
13d
Customer Service Advisor
IPRS Health —Claydon
- £26,436 a year
- 8 hour shift
- Hybrid work
- Customer service
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
8h
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
6d
Quality Assurance Analyst
SOUTHERN COMMUNICATIONS LIMITED —Woodbridge
- £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- APIs
- Free parking
- Health & wellbeing programme
Quick apply
Scheduler
Dalkia Facilities —Ipswich
- £26,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Team Member
GAD Corporation (do not delete) —Ipswich
- £11 - £22 an hour
- Night shift
- Serving
- Basic maths
- Restaurant
- Annual leave
- Flexible schedule
Sales Assistant
Swiss Farm Ipswich —Ipswich
- £108.50 - £128.30 a day
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Transport Planner
Kersey Freight Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
Store Colleague
Pets at Home —Ipswich
- £12.71 an hour
- Part-time
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
3d
Assistant Accountant
Sureserve —Stowmarket
- £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Casual Guest Service Agent
B&B Hotels —Ipswich
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
Customer Service Specialist (iGaming online)
Onyx Gaming —Colchester
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
13d
Customer Engagement Team Lead - Bury St Edmunds
The Cambridge Building Society —Bury St. Edmunds
- From £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
3d
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply

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customer experience jobs near hemingstone, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
9 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience jobs in hemingstone, sfk

Customer Success Executive

Customer Service Advisor

Graduate Management Trainee - Ipswich / Bury St Edmunds

Health Club Professional

Customer Service Advisor

Home Delivery Driver – Part Time

Contract Administrator

Quality Assurance Analyst

Scheduler

Team Member

Sales Assistant

Transport Planner

Store Colleague

Customer Service Advisor - Remote

Customer Services Coordinator

Assistant Accountant

Casual Guest Service Agent

Customer Service Specialist (iGaming online)

Customer Engagement Team Lead - Bury St Edmunds

Customs Clearance Coordinator

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