Claims support administrator Work, Jobs in Perry Barr, Wmd (with Salaries)

Housing Support Administrator
Audit and Inspection Limited —Birmingham
- £28,600 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
Quick apply
4d
Property and Insurance Administrator
Western Trading Ltd —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Social media management
- Organisational skills
- Free parking
Quick apply
1d
Claims Support Administrator
AX Motor Assist —Birmingham
- £24,977 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Case Administrator - Complex Injury
DAC Beachcroft —Birmingham
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
Legal Administrator
Kennedys Law —Birmingham
- Hybrid work
Investment Administrator - 12 month FTC
Quilter —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
1d
Part time Fleet Administrator
Onboard Corrugated Limited —Wolverhampton
- From £12.71 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
Quick apply
6d
Dental Practice Administrator
Alvechurch Dental —Alvechurch
- From £14 an hour
- Part-time
- Management
- Human resources
- In-person
- Free parking
Quick apply
5d
Fleet Administrator
Veezu —Solihull
- Full-time
- IT
- Analytics
Payroll Apprentice
Serco Group —Solihull
- £20,046 a year
- Full-time
- Hybrid work
- Computer literacy
- No experience needed
- Data entry
- Annual leave
- Employee assistance programme
10h
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
8d
Service Administrator EA5 - Data & Comms Lead (23418)
Barnardo's —Wednesbury
- £27,554 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
6d
Reward Administrator
ABP UK —Marston Green
- Full-time
- Life insurance
Quick apply
8d
Operations Assistant Administrator
TIA Group —Telford
- £25,500 - £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Employee discount
Quick apply
6d
Workshop Administrator
Dennis Eagle —Aldridge
- Up to £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Finance Administrator
The Wolverhampton Grand Theatre (1982) Ltd —Wolverhampton
- £14,031 a year
- Part-time
- Microsoft Excel
- Sales
- Microsoft Office
- Employee discount
Quick apply
12d
As & When Receptionist / Administration Assistant (22578)
Barnardo's —Alcester
- £13.47 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Data entry
- Front desk
- Annual leave
- Employee assistance programme
6d
Associate Director Building Surveyor
CBRE —Birmingham
- Full-time
- Writing skills
- Business development
- Team management

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Housing Support Administrator

Audit and Inspection Limited
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,600 a year
4 days ago

Qualifications

Stakeholder liaison
Case note recording
Case record updates
Organisational skills
Computer skills
Communication skills

Full job description

Housing Support Administrator

About Us

Audit and Inspection Limited specialises in reviewing support documentation and carrying out property inspections across the social housing sector. Our work helps housing providers evidence the support they deliver, improve service quality, and ensure compliance with funding and regulatory requirements.

About the Role

We are looking for an organised and proactive Housing Support Administrator to join our Quality Assurance Team.

This role focuses on managing shared inboxes, responding to partner enquiries, and progressing a range of housing-related administrative cases, including suspended housing benefit claims. You will investigate issues, coordinate with local authorities, housing providers, and internal colleagues and ensure cases are progressed efficiently through to resolution.

A key part of the role involves maintaining accurate and detailed records on internal systems. You will record actions taken, monitor the progress of outstanding cases, follow up with relevant stakeholders via email and phone where required and ensure all information is kept up to date to support effective case management and service delivery.

This position would suit someone who is highly organised, enjoys problem solving and is able to manage a varied workload while maintaining accurate records and ensuring cases are resolved effectively.

Role Details

Location: Office-based, Birmingham City Centre
Hours: Monday to Friday, 9:00am – 5:00pm

Key Responsibilities

Manage shared inboxes and respond to enquiries professionally and efficiently
Investigate and resolve housing-related administrative issues
Liaise with Benefits Officers regarding suspended housing benefit claims via email and phone
Communicate with housing providers, managing agents, and internal teams
Coordinate actions to ensure queries are resolved promptly
Maintain accurate records and update internal systems
Prioritise workload and monitor outstanding cases

Main Duties

Process and respond to incoming emails and enquiries
Investigate housing benefit and tenancy-related issues
Escalate complex cases where appropriate
Follow up with stakeholders to obtain required information
Keep clear records of correspondence and case progress
Ensure service standards and response times are maintained

About You

Excellent organisational skills
Strong communication skills, both written and verbal
Able to manage multiple priorities in a busy office environment
Confident communicating with a range of stakeholders
A practical, solutions-focused approach to problem solving
Good IT skills and attention to detail

No previous housing administration experience is required. We welcome applications from candidates who can demonstrate strong organisational, communication, and problem-solving skills gained through work, education, or other experience. Experience in administration, customer service, benefits, or case management would be advantageous but is not essential.

Benefits

Competitive salary and benefits package
Modern office environment
Opportunities for professional development and progression

Application Process

Please submit your CV along with a short cover letter outlining your interest in the role and your relevant skills.

Pay: £28,600.00 per year

Application question(s):

Describe a time where you had to solve a complex problem. What steps did you take?

Work Location: In person

Quick apply

Refine Your Search

claims support administrator jobs in perry barr, wmd

Housing Support Administrator

Property and Insurance Administrator

Claims Support Administrator

Case Administrator - Complex Injury

Legal Administrator

Investment Administrator - 12 month FTC

Part time Fleet Administrator

Dental Practice Administrator

Fleet Administrator

Payroll Apprentice

Estates Manager - Occupier Services

Service Administrator EA5 - Data & Comms Lead (23418)

Reward Administrator

Operations Assistant Administrator

Workshop Administrator

Finance Administrator

As & When Receptionist / Administration Assistant (22578)

Associate Director Building Surveyor

I want to receive the latest job alerts for claims support administrator in perry barr, wmd

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