– construction & customer services Work, Jobs in Southampton, Ham (with Salaries)

Night Concierge R0193873 Canvas Southampton Southampton, United Kingdom Full time
Greystar —Southampton
- Full-time
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
Trainee Sales Advisor
Bloor Homes —Eastleigh
- Weekend availability
- Sales
- COVID-19 protective measures
- Employee discount
Customer Service & Scaffolding Coordinator
Diamond Green Energy —Fareham
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
2d
Call Handler
Mountjoy —Portsmouth
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Air Conditioning Coordinator/ Administrator
Infinity Energy Services Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Residential Sales Assistant
Woolley Wallis —Romsey
- Full-time
- Social media management
- Microsoft Office
- Databases
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Sales Adviser
BarrattDevelopments —Southampton
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
4d
Contract Administrator
BJF Group —Gosport
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Associate (Part time) - 24 Hours R0195207 Canvas Southampton Southampton, United Kingdom Part time
Greystar —Southampton
- Part-time
- Microsoft Outlook
- Sales
- English
Healthy Homes Damp & Mould Supervisor
Abri —Eastleigh
- Up to £48,180 a year
- Full-time
- Leadership
7d
Sales Co-ordinator
Powernaturally —Wimborne
- £28,000 - £31,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer and Stakeholder Engagement Lead
flow management solutions ltd —Fullerton
- £25,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales Associate
Holcim —Portsmouth
- Salesforce
- Communication skills
- Employee discount
Administrator
Mountjoy —Fareham
- £29,174 a year
- Full-time
- Microsoft Word
- Customer service
- Data entry
2d
Sales Advisor
Findons Conservatory Specialists Ltd —Salisbury
- From £30,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
2d
Trade Counter Manager
Elliotts —Portsmouth
- Monday to Friday
- Sales
- Team management
- Training & development
- Employee discount
Quick apply
10d
Regional Account Manager
SunbeltRentals —Fareham
- Customer service
- Business development
- Annual leave
Quick apply
Customer Advisor
Jones —Winchester
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Administrative Assistant
Oculus Group Ltd —Bournemouth
- £12.71 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d

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Night Concierge R0193873 Canvas Southampton Southampton, United Kingdom Full time

Greystar -
Southampton

Apply Now

Job details

Full-time

Qualifications

Guest check-in and check-out
Minor repairs
Complaint handling
Property maintenance inspection
Incident log maintenance
Facilities maintenance
Property management

Full job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

JOB DESCRIPTION

Key Role Responsibilities

Acts as a role model at all times by demonstrating the core values
Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs)
Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out
Responds to booking enquiries and ensures handover enables next day follow up to ensure full occupancy of the community
Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents.
Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively
Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance
Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills
Minor maintenance issues – and the effective reporting of all tenant faults if unable to deal with the fault there and then.
Investigating maintenance problems and finding solutions where possible, to include:
- Managing basic lock and key issues e.g. reprogramming and resetting keys
- Investigating basic heating and radiator problems
- Investigating power supply problems at a basic level
- Fixing leaks through isolating water supply
Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls
Responsible for your own health and safety and that of all colleagues
Reporting in the handover/security handover book all issues encountered during the night
Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed
Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary
Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities
Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times.
Conducts and logs room and communal area inspections as required
Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

Apply Now

Refine Your Search

– construction & customer services jobs in southampton, ham

Night Concierge R0193873 Canvas Southampton Southampton, United Kingdom Full time

Customer Service Advisor

Trainee Sales Advisor

Customer Service & Scaffolding Coordinator

Call Handler

Air Conditioning Coordinator/ Administrator

Residential Sales Assistant

Sales Adviser

Contract Administrator

Customer Service Associate (Part time) - 24 Hours R0195207 Canvas Southampton Southampton, United Kingdom Part time

Healthy Homes Damp & Mould Supervisor

Sales Co-ordinator

Customer and Stakeholder Engagement Lead

Sales Associate

Administrator

Sales Advisor

Trade Counter Manager

Regional Account Manager

Customer Advisor

Administrative Assistant

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