Customer service Work, Jobs in Stanhope, Dur (with Salaries)

Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
14d
Spa Receptionist
The Morritt Hotel and Garage Spa —Barnard Castle
- Up to £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
7d
Customer Service Advisor
Workwear Express —Durham
- £26,901.83 a year
- Full-time
- In-person
- Phone etiquette
- Communication skills
- Employee stock purchase plan
- Employee discount
Quick apply
7d
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Hotel Receptionist
Derwent Manor Hotel —Consett
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
Customer Assistant
Lidl —Barnard Castle
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
Customer Service Advisor
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Sales Consultant
JT Dove Limited —Houghton le Spring
- Full-time
- Sales
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Car Sales Executive
Carsa Limited —Bishop Auckland
- Up to £55,000 a year
- Weekend availability
- Customer service
- In-person
- Negotiation
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
7d
Administration Officer
Durham County Council —Durham
- £26,403 - £28,598 a year
- Temporary
- Hybrid work
- Travel
- Annual leave
11d
Store Team Member
Home Bargains —Barnard Castle
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
Sales - Sales Advisor - UK
New Look —Durham
- Part-time
- Customer service
10d
Customer Service Assistant
Revival HQ Limited —Bishop Auckland
- £13.50 an hour
- Part-time
- Google Suite
- Microsoft Excel
- Microsoft Office
Quick apply
Pub Manager / Bar Operator
Amber Taverns Ltd —Durham
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
Quick apply
9d
Customer Assistant - Online
Morrisons —Bishop Auckland
- Annual leave
- Employee discount
Quick apply
7d
Tearoom Front of House Team Member
Mainsgill Farmshop —Richmond
- From £26,000 a year
- Overtime
- Serving
- Hospitality
- Customer service
- Free parking
Quick apply
13d
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
7d
Retail Customer Service
Entain —Gateshead
- £13 an hour
- Overtime
- Cash handling
Customer Service Advisor
SMH PRODUCTS LTD —Washington
- Full-time
- Administrative experience
- Computer skills
- In-person
- Free parking
- Life insurance
Quick apply
1d

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customer service jobs near stanhope, dur

Sales & Logistics Administrator

Devine Chemicals Ltd
Consett

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year
14 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Sales support
Import/export documentation
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Supply chain
Administrative support experience
Filing
Microsoft Office Suite
ISO 9001
Databases
Management reporting
Customer support
Customer interaction
Order processing
Communication skills
Supply chain customer service

Full job description

Sales & Logistics Administrator

Location: Consett, County Durham

Job Type: Full-Time, Permanent

Salary: £30,000 - £38,000 per annum (depending on experience)

About Us: Devine Chemicals is a growing international manufacturer and distributor of specialty chemical additives supplying the construction, coatings, adhesives, sealants and industrial markets.

Operating from the UK with established businesses in UK as well as Europe and North America, we pride ourselves on delivering exceptional customer service, technical expertise and reliable supply chain solutions to customers worldwide.

We are seeking an experienced and highly organised Sales & Logistics Administrator to support our UK, European (BV) and US (LLC) operations.

This is a key role within the business, supporting sales order processing, customer service, logistics coordination and administration activities across multiple international markets.

The Role: The successful candidate will be responsible for the efficient processing of customer orders, coordinating deliveries, managing logistics activities both domestic and international and ensuring excellent customer service standards are maintained.

The role requires excellent attention to detail and the ability to work effectively in a fast-paced business environment.

A knowledge of Sage 200 would be advantageous.

Key Responsibilities:

Sales Order Processing

* Process customer sales orders accurately using Sage 200.

* Generate quotations, sales orders, delivery notes and invoices.

* Maintain customer account information and pricing structures.

* Monitor order progress and communicate updates to customers.

* Liaise with the sales team regarding customer requirements and order status.

* Resolve customer queries relating to orders, deliveries and invoicing.

Logistics & Supply Chain Coordination

* Arrange UK, European and international shipments.

* Coordinate deliveries with freight forwarders, hauliers and courier companies.

* Track shipments and proactively manage delivery issues.

* Work closely with warehouse personnel to ensure timely dispatch of goods.

* Assist with stock administration and inventory reporting.

* Support import and export activities where required.

Import / Export Documentation

* Prepare and review export documentation including:

* Commercial invoices

* Packing lists

* Certificates of Origin

* Shipping documentation

* Customs paperwork

* Ensure compliance with customer and destination country requirements.

Customer Service & Administration

* Act as a primary point of contact for customers and suppliers.

* Manage incoming telephone calls and email enquiries.

* Maintain accurate customer records and filing systems.

* Assist with supplier administration and onboarding documentation.

* Support Directors and Managers with general administrative duties.

* Maintain internal systems and reporting databases.

Reporting & Business Support

* Produce sales and logistics reports.

* Maintain KPI and operational reporting data.

* Support month-end administration processes.

* Assist with internal audits and quality management documentation.

* Ensure data accuracy across Sage 200 and associated systems.

Essential Requirements:

* Minimum 3 years’ experience in a sales administration, logistics administration or customer service administration role.

* Experience processing customer orders from receipt through to invoicing.

* Experience coordinating deliveries and logistics activities.

* Excellent Microsoft Office skills, particularly Excel and Outlook.

* Strong organisational and multitasking abilities.

* Excellent communication and customer service skills.

* High level of accuracy and attention to detail.

* Ability to work independently and as part of a team.

Desireable Experience:

* Manufacturing, chemical, construction materials or industrial distribution experience.

* Experience supporting international customers and shipments.

* Knowledge of import and export documentation and customs procedures.

* Understanding of Incoterms and international trade.

* Strong working knowledge of Sage 200.

* Experience with CRM systems.

* Experience working within an ISO 9001 environment.

Personal Attributes:

* Highly organised and methodical.

* Professional and customer-focused.

* Positive and proactive approach.

* Strong problem-solving skills.

* Reliable and dependable.

* Comfortable working in a fast-moving business environment.

* Able to build strong relationships with customers, suppliers and colleagues.

What We Offer:

* Competitive salary based on experience.

* Company pension scheme.

* Company Health Insurance scheme

* 25 days holiday plus statutory holidays.

* Career progression opportunities within a growing international business.

* Supportive team environment.

* Exposure to UK, European and North American operations.

* Secure long-term employment within an expanding company.

Working Hours: Monday to Friday 8:30am – 5:00pm

Application Process:

Please submit your CV together with a brief covering letter outlining your experience with sales order processing, logistics administration, customer service and if appropriate, usage of Sage 200.

Pay: £30,000.00-£38,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in stanhope, dur

Sales & Logistics Administrator

Spa Receptionist

Customer Service Advisor

Courier Manager

Hotel Receptionist

Customer Assistant

Customer Service Advisor

Sales Consultant

Car Sales Executive

Customer Service Advisor

Administration Officer

Store Team Member

Sales - Sales Advisor - UK

Customer Service Assistant

Pub Manager / Bar Operator

Customer Assistant - Online

Tearoom Front of House Team Member

Customer Service Advisor – Full Time

Retail Customer Service

Customer Service Advisor

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