Customer support & client services Work, Jobs in Stanway, Gls (with Salaries)

Scheduling Coordinator
Individual Care Services —Studley
- Up to £27,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Phone etiquette
- Annual leave
- Work from home
Quick apply
Telesales Agent (office based) Full Time
Insured Health —Gloucester Quays
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
6d
Receptionist
Attwoods Chartered Certified Accountants —Evesham
- From £12.71 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
9d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Support
Ecovision Asset Management —Gloucester
- From £25,320 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
13d
Operations Planner & Scheduler - Worcester
McBreen Enviro UK —Worcester
- From £35,000 a year
- Full-time
- Oracle
- Salesforce
- ERP systems
Quick apply
7d
Service Coordinator
Tarplett Generator Services Ltd —Pershore
- £27,500 - £40,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Annual leave
- Flexible schedule
Quick apply
7d
Sales & Marketing Coordinator
Tarplett Generator Services Ltd —Pershore
- From £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
7d
Employment Advisor (RESTART)
Prospect Training Services —Cheltenham
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Client Relations Executive
Ecovision Asset Management —Quedgeley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Recruitment Consultant - Social Care
C2R Residential —Worcester
- £24,420 - £26,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
2d
Receptionist
HCR —Cheltenham
- Front desk
- Annual leave
- Gym membership
Sales Progressor
Nicol & Co Estate Agents —Worcester
- £30,000 - £35,000 a year
- Full-time
- Sales
- Administrative experience
- Driving
- Profit sharing
Quick apply
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Office Administrator | Cheltenham, Gloucestershire
Tidal Training Ltd —Cheltenham
- From £24,800 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10h
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
2d
Account Handler / Sales Administrator
Athena Worksuface Fabrications Ltd —Worcester
- £26,437 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
1d
Estate Agent - Aftersales Consultant
AP Morgan Limited —Redditch
- £28,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for customer support & client services in stanway, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Scheduling Coordinator

Individual Care Services -
Studley

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year

Benefits

Annual leave
Work from home
Referral programme

Qualifications

Administrative experience
Organisational skills
NVQ
Phone etiquette
Communication skills
Time management

Full job description

Scheduling Coordinator

Responsible to: Head of Service
Salary: £27,000 per annum
Working Hours: Full Time, Monday-Friday, 8am-5pm (1 hour unpaid lunch break)

Location: Studley (Head Office) Monday-Thursday and work from home on Fridays.
Job Type: Permanent

About Individual Care Services:

Established over 30 years ago, Individual Care Services delivers a person-centred provision for adults with learning difficulties and Autism. We provide the highest level of care whilst putting our clients’ best interests first.

With Residential Care Homes and Supported Living across Coventry, Warwickshire, Worcestershire and Solihull, Individual Care Services can adapt to our clients needs, support Local Authorities and provide bespoke services to private customers 24/7.

We are now looking for a Scheduling Coordinator to join our team based out of our Head Office in Studley, Warwickshire.

Key Responsibilities:

· Creation and maintenance of staff rotas across the business.

· Find cover for absence e.g. sickness, annual leave etc.

· Uploading accurate available overtime shifts onto the company software app.

· Ensuring all shifts are reconciled in a timely manner in time for payroll cut off.

· Assisting with flexible working meetings to ensure the request is feasible in line with rota requirements.

Essential Criteria:

· Previous experience in workforce scheduling, rota management, or administrative support.

· Knowledge of employment law basics (working hours, holiday entitlement).

· Strong organisational and time-management skills with the ability to prioritise competing demands.

· Excellent attention to detail to ensure accuracy in rotas and compliance with staffing ratios.

· Proficiency in using scheduling software, spreadsheets, and digital communication tools.

· Effective problem-solving skills to address last-minute changes, sickness cover, or emergencies.

· Clear and professional communication skills (written and verbal) to liaise with staff, managers, and external agencies.

Personal Qualities

· Reliable, proactive, and adaptable in a fast-paced care environment.

· Ability to remain calm under pressure and make fair, balanced decisions.

· Strong sense of confidentiality and professionalism when handling staff information.

· Commitment to supporting high-quality care delivery through effective workforce planning.

Desirable Criteria

· Experience working in care.

· Familiarity with electronic care management systems.

· Qualification in administration or management (NVQ Level 3 or equivalent).

· Demonstrated ability to improve rota efficiency and reduce staffing gaps.

· Strong interpersonal skills to build positive relationships with staff and encourage cooperation.

Individual Care Services can offer you:

· 28 days of annual leave (including bank holidays).

· Training, support and development within the company

· We pay for your DBS to be completed

· Refer a Friend bonus scheme

· Long Service awards

Due to a high volume of applicants, if you have not been contacted within 10 days of applying, please assume you have not been shortlisted.

Pay: Up to £27,000.00 per year

Work Location: Hybrid remote in Studley (Warwickshire, West Midlands Region)

Quick apply

Refine Your Search

customer support & client services jobs in stanway, gls

Scheduling Coordinator

Telesales Agent (office based) Full Time

Receptionist

Customer Liaison Officer

Customer Support

Operations Planner & Scheduler - Worcester

Service Coordinator

Sales & Marketing Coordinator

Employment Advisor (RESTART)

Client Relations Executive

Recruitment Consultant - Social Care

Customer Success Advisor

Receptionist/Administrator

Receptionist

Sales Progressor

1st Line Team Leader

Office Administrator | Cheltenham, Gloucestershire

Operations Contract Support Coordinator

Account Handler / Sales Administrator

Estate Agent - Aftersales Consultant

I want to receive the latest job alerts for customer support & client services in stanway, gls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected