Customer service administrator Work, Jobs in Stoneleigh, War (with Salaries)

Process Improvement Administrator
Countrywide Tax and Trust Corporation —Leamington Spa
- From £25,000 a year
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
Front of House Senior Receptionist x2 (111943-0826)
University of Warwick —Coventry
- £26,093 - £26,707 a year
- Management
- Databases
- Supervising experience
4d
Receptionist – Part Time
Vets Now —Coventry
- £13.45 an hour
- Part-time
- Front desk
- Annual leave
5d
Receptionist – Weekend
Vets Now —Coventry
- £13.45 an hour
- Weekend availability
- Front desk
- Annual leave
8d
Client Services Administrator
Stepping Stones Financial Planning LLP —Leicester
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
12d
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
8d
Service Administrator - Coventry OMODA
Allen Motor Group —Coventry
- £30,620.42 a year
- Organisational skills
- Computer skills
- Employee discount
Customer Service Administrator
The Cakery —Leamington Spa
- £22,947 - £29,067 a year
- Part-time
- Serving
- Sales
- Computer literacy
Quick apply
13d
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Care Navigator/Receptionist
Kenyon Medical Centres —Binley and Willenhall
- £13.45 an hour
- Part-time
- Customer service
- Data entry
- Organisational skills
Quick apply
10d
Senior Administration Assistant (CHH)
Camping and Caravanning Club —Coventry
- £15,000 a year
- Part-time
- Databases
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Support Administrator
CW Champions —Coventry
- £17,027.02 a year
- Temporary
- Hybrid work
- CRM software
- Databases
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
9d
Business Administrator
MSX International —Warwick
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Warehouse Administrator
Farmfoods —Daventry
- £13.69 - £14.85 an hour
- Overtime
- Annual leave
- Employee discount
Quick apply
9d
Part Time Administrator
Sodexo —Newbold on Avon
- £13.11 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Receptionist
Chesford Grange Hotel —Kenilworth
- £12.71 - £13.23 an hour
- Full-time
- Hotel
- Conflict management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d
Level 3 Business Administration Apprenticeship
Smartlearner Driving School —Coventry
- £8 an hour
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
Quick apply
3d
Receptionist
Smokin'hot Coventry —Coventry
- Part-time
- Organisational skills
- Front desk
- Communication skills
Quick apply
EU Data Compliance Administrator
MSX International —Coventry
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
3d
Telesales Administrator
Aston Fittings Manufacturing Ltd —Birmingham
- £13.50 - £14.00 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
10d

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Process Improvement Administrator

Countrywide Tax and Trust Corporation -
Leamington Spa

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Stakeholder liaison
Business analysis
Internal department liaison
Complaint handling
Continuous improvement
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Company

Countrywide Tax and Trust Corporation Ltd are a forward-thinking company whose approach to estate planning is both innovative and on point. CTT Group has worked hard to develop its product range and strategies, ensuring that we can provide the best estate planning solutions to clients, no matter their situation.

We are an innovative organisation who values its employees and encourages growth and career development. Encompassing many teams that provide professional services to our clients, our wealth of knowledge and training is extensive to ensure our employees can provide an outstanding service.

If you want to work for a company that’s not afraid to stand out from the crowd, then being a part of the Countrywide Group is for you.

Role

Administrator within our Process Improvement Team

Within this role you will work closely with our Legal and Technical Teams in investigating and responding to customer feedback, and continuously developing and improving our business systems and processes. You will produce recommendations for improvement where required and work with team leaders across the business in these key areas. You will also deal with disputes with local authorities in relation to long term care funding, as well as corresponding with clients, advisers and other professionals in relation to all matters.

Summary of Key Responsibilities

To monitor, investigate and respond to client feedback
To contribute to the development and improvement of business systems and processes
To make effective use of case management systems and ensure efficient use of time and resources across the business.
To liaise with local authorities regarding long term care funding disputes.
Review files and chase for outstanding information where required.
Ensuring complaints are recorded and acknowledged whilst liaising with the relevant Team Leader to ensure that these are investigated and responded to.
Liaising with clients, advisers and other professionals in relation to all matters.

Primary Responsibilities

Highlight target areas to drive business efficiency and an improved customer experience
Review existing systems and processes, and identify and recommend improvements to optimise processes in light of feedback received from clients
Provide ongoing support and development of existing processes and systems

Additional Responsibilities

Provide support and ongoing training to the wider business.
Dealing with complaints in a professional and timely manner.
To make appropriate recommendations for service improvement.
To attend and complete relevant training.
To co-operate with and take part in the business’ appraisal process.
Make effective use of case management systems, Microsoft, and email systems.

Key Knowledge & Required Skills

Professional client approach.
Ability to be able to motivate, support and lead others to deliver goals and deadlines.
Strong communicator with the ability to adapt to everyone.
Ability to be resilient, calm and solution focused.
Confident in making decisions.
Willing to delegate.
Organised and adaptable.
Good inter-personal skills and understanding manner.

Desirable - but not essential

Legal Knowledge

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in stoneleigh, war

Process Improvement Administrator

Front of House Senior Receptionist x2 (111943-0826)

Receptionist – Part Time

Receptionist – Weekend

Client Services Administrator

Admin Operations and Events Lead

Service Administrator - Coventry OMODA

Customer Service Administrator

Administrator

Care Navigator/Receptionist

Senior Administration Assistant (CHH)

Business Support Administrator

Business Administrator

Warehouse Administrator

Part Time Administrator

Receptionist

Level 3 Business Administration Apprenticeship

Receptionist

EU Data Compliance Administrator

Telesales Administrator

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