Customer support & client services Work, Jobs in West Orchard, Dor (with Salaries)

Referrals and Workflow Coordinator (Hybrid)
Midhurst Clinical Therapeutic Services —Salisbury
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
12d
Customer Relations Advisor
Care South —Poole
- Up to £32,000 a year
- Call to connect
- CRM software
- Organisational skills
- Communication skills
- Paid training
- Annual leave
Quick apply
10d
CCTV Control Room Operator (Nights)
iFacility —Shepton Mallet
- £13.24 an hour
- Overtime
- Computer literacy
- Computer skills
- In-person
- Free parking
- Paid training
Quick apply
7d
Customer Service Representative
PSA Parts Ltd —Salisbury
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
1d
Logistics Coordinator
Virginia Hayward Ltd —Henstridge
- £26,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
8d
New Claims Handler (Motor) Office Based in Bournemouth.
Active Claims Solutions Ltd —Ferndown
- £28,000 - £31,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Domiciliary Care On-Call Operator
Horizon Home Care —Poole
- £12.71 an hour
- Weekend availability
Quick apply
Saturday Viewing Estate Agent
Hearnes Estate Agents, Poole —Poole
- £85 a day
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
IT Support Trainee Technician
Faerch Group —Poole
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Travel
Quick apply
Document Control/Scanning Team Lead
Xerox —Yeovil
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Costings Assistant
Wilsons Solicitors LLP —Salisbury
- Up to £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Estate Agent Administrator
Rolfe East Sherborne Ltd —Sherborne
- £27,000 - £29,500 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
Quick apply
Commercial Administrator
E&E Group —Shaftesbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Help Desk Administrator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £25,760 - £27,476 a year
- Full-time
Customer Accounts Advisor - 12 months fixed term contract
Aster Group —Frome
- £29,545 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
14d
Parking Attendant
Euro Car Parks —Frome
- £12.71 an hour
- Full-time
- Writing skills
- Maths
- Conflict management
Quick apply
9d
Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
Relief Mobile Response Officer
OCS Group —Yeovil
- £13.45 an hour
- Temporary
- Customer service
- Communication skills
- Annual leave
Quick apply
Tenancy Sustainment Officer
Wiltshire Council —Salisbury
- £31,537 - £33,699 a year
- Full-time
- Hybrid work
- Travel
- Budgeting
20h
Complaints Specialist
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- In-person
- Annual leave
- Referral programme
Quick apply
2d

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Referrals and Workflow Coordinator (Hybrid)

Midhurst Clinical Therapeutic Services
Salisbury

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
12 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer communication
Driving Licence
Microsoft Outlook
Clinical record keeping
Client communication
Filing
English
Microsoft Office Suite
Business development
Quality assurance
Client services
Customer support
Communication skills
MCTS

Full job description

Location: Salisbury and home working

Salary: £27,000 - £30,000 + benefits

Contract: Full time (Mon-Fri)

Working Pattern: This is a hybrid role with the expectation that you will be in the Salisbury office minimum 2 days per month. There may be a requirement for occasional travel elsewhere to support business activities.

Closing date for applications: Sunday 30th August at midnight, interviews will be held in Salisbury on 10th of September 2026

Benefits: 25 days’ holiday + 8 bank holidays, pension scheme, standard DBS check, ongoing professional support and supervision, training and continued professional development opportunities, peer buddy allocated at induction, and fully-funded team development events.

Make a difference behind the scenes.

At MCTS, we believe that children, young people and families impacted by trauma, abuse and neglect deserve access to high-quality, specialist support.

We currently provide five services:

· Expert Witness Network: providing specialist psychological assessments to courts

· Autism and ADHD assessment and support: providing assessment, diagnosis and support for children, young people and adults

· Assessment and Therapies: providing assessments and therapy to children, young people, adults and families

· Clinical Support to Care Providers: where our clinicians support independent children’s home providers

· Consultation and Training: sharing knowledge and expertise with individuals, organisations and teams.

We're looking for an organised, proactive and relationship-focused Workflow Coordinator to join our growing team. This is a pivotal role that helps ensure our referrals, assessments and therapeutic services run efficiently from initial enquiry through to completion and invoicing.

If you enjoy managing complex workflows, building positive relationships, solving problems and making a real difference to service delivery, we'd love to hear from you.

About the role

As Workflow Coordinator, you will provide end-to-end administrative and operational support across our services, ensuring referrals are progressed efficiently, deadlines are met, and clients and affiliates receive an exceptional experience throughout their journey.

You'll work closely with the Operations Manager, Clinical Case Lead and service leads while acting as a key point of contact for referrers, affiliate clinicians and stakeholders.

Key Responsibilities

· Managing enquiries, referrals and customer communications.

· Coordinating instructed cases from referral through to report filing.

· Monitoring deadlines, milestones and workflow trackers.

· Supporting affiliates with onboarding, induction and ongoing administration.

· Maintaining accurate records within our systems, including our clinical record system, Tacklit.

· Processing invoices and supporting financial administration.

· Coordinating quality assurance and affiliate support processes.

· Supporting business development, marketing and customer feedback activities.

What we're looking for

Essential:

· Experience coordinating referrals, cases or workflows in a busy environment.

· Excellent organisational, communication and customer service skills.

· Strong attention to detail and the ability to manage multiple priorities.

· Experience handling sensitive information and maintaining accurate records.

· Confidence using Microsoft Office, including Word, Excel and Outlook.

· A proactive, flexible and solution-focused approach.

Desirable

· Experience within health, social care, psychology, education or legal services.

· Knowledge of expert witness, diagnostic, or therapeutic services.

· Experience working from home.

If you’re highly organised, proactive, and adaptable, with a strong commitment to customer service, this could be the role for you.

Why join MCTS?

We are committed to creating a supportive, inclusive and values-led workplace where every member of the team can thrive and contribute to improving outcomes for children, young people and families.

Apply today and help us deliver life-changing specialist services to children, young people and families across the UK.

Do not delay your application – the listing will be closed early if sufficient applications are received.

To find out more about us, please visit: www.mcts.org.uk

To apply for this role please fill out the Application Form on the following link:

https://hr.breathehr.com/v/referrals-and-workflow-coordinator-48364

We will only be able to shortlist applicants that have completed our Application Form.

Pay: £27,000.00-£30,000.00 per year

Application question(s):

How many years of experience do you have in referrals, workflow coordination, or case coordination?
Have you previously worked within health, social care, psychology, education or legal services?
Have you previously worked in expert witness, diagnostic, or therapeutic services?
Do you have any experience working from home?
Are you able to commute to the Salisbury office minimum 2 days per month?
Do you have a full UK driving licence and are willing to travel to events?
Are you eligible to live and work in the UK without a requirement for visa support, now or in the future?
Do you have fluent English language skills?

Work Location: Hybrid remote in Salisbury

Quick apply

Refine Your Search

customer support & client services jobs in west orchard, dor

Referrals and Workflow Coordinator (Hybrid)

Customer Relations Advisor

CCTV Control Room Operator (Nights)

Customer Service Representative

Logistics Coordinator

New Claims Handler (Motor) Office Based in Bournemouth.

Domiciliary Care On-Call Operator

Saturday Viewing Estate Agent

IT Support Trainee Technician

Document Control/Scanning Team Lead

Costings Assistant

Estate Agent Administrator

Commercial Administrator

Help Desk Administrator

Customer Accounts Advisor - 12 months fixed term contract

Parking Attendant

Field Service & Technical Sales Specialist - Medical Equipment

Relief Mobile Response Officer

Tenancy Sustainment Officer

Complaints Specialist

I want to receive the latest job alerts for customer support & client services in west orchard, dor

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