Customer experience manager Work, Jobs in Ashbourne, Dby (with Salaries)

Operations Coodinator
SMS Environmental —Uttoxeter
- £25,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Events Coordinator
The In-House Agency —Derby
- £26,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Computer skills
- Free parking
Quick apply
Events Manager
The In-House Agency —Derby
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Budgeting
Quick apply
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Community Navigator
Intuitive Thinking Skills Ltd —Derby
- £26,500 - £28,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Mentoring
3d
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
Receptionist
Park Holidays UK —Ashbourne
- £10,575 a year
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
9d
Social Media and Content Manager
Black Diamond Leisure Ltd —Chesterfield
- £22,000 - £30,000 a year
- Part-time
- Travel
- In-person
- Time management
- Free parking
Quick apply
Customer Support Team Leader
Mi Hub Ltd —Derby
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
Quick apply
5d
Weighbridge & Raw Material Administrator (Maternity Cover)
Pilgrim's Europe —Ashbourne
- Full-time
- Databases
- Organisational skills
- SharePoint
Quick apply
1d
Enquiries and Call Centre Assistant
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
11d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Stone
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
Waitress / Waiter
Callow Hall Ltd —Ashbourne
- £8.00 - £12.71 an hour
- Part-time
- Bar
- Customer service
- English
- Free parking
- Annual leave
Quick apply
2d
Senior Visitor Experience Officer
National Trust —Derby
- £27,612 a year
- Weekend availability
- Free parking
- Employee assistance programme
6d
Recruitment Coordinator
Chilled Pubs —Quarndon
- £28,000 - £33,000 a year
- Full-time
- Contracts
- In-person
Quick apply
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Relationship Lead
Incora —Derby
- £32,000 - £34,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
Customer Account Manager
CoMech Metrology Ltd —Derby
- £28,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Motorcycle Showroom and sales manager
Long Eaton Motorcycles —Nottingham
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply

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Operations Coodinator

SMS Environmental -
Uttoxeter

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Annual leave
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Microsoft Office Suite
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Operations Coordinator
Permanent
Ednaston, Derby: £25,000 - £30,000
Office-based | 37.5 hours per week (Monday-Friday, 8:00am-4:00pm)

Do you enjoy organising schedules, solving problems and keeping customers informed?

Join one of the UK's leading environmental compliance companies as an Operations Coordinator, where you'll play a key role in ensuring essential maintenance services are delivered efficiently for our customers.

Whether it's coordinating engineers, keeping customers updated, or making sure every planned maintenance visit runs smoothly, your organisation and communication skills will have a real impact. Every schedule you coordinate helps ensure hospitals, schools and commercial buildings receive the compliance services they need to keep people safe.

Here, you'll be joining a team that values teamwork, reliability and continuous development. You'll receive structured training through our City & Guilds Affiliated Learning Programme, opportunities to develop your career, and recognition for your contribution through our quarterly Core Values Champion Awards.

What you'll receive:
Alongside a supportive team and structured career development, you'll enjoy:

37.5-hour working week (Monday-Friday, 8:00am-4:00pm)
22 days' annual leave plus bank holidays
An extra day's holiday for your birthday after two years' service
City & Guilds Affiliated Learning Programme
Private Medical Care or Healthcare Cash Plan (after two years' service)
Enhanced Sick Pay
Enhanced Maternity & Paternity Leave
24/7 Employee Assistance Programme
Employee Discount Scheme - save up to £240 per month on food and groceries
Quarterly Core Values Champion Awards with shopping vouchers
Annual Development & Review Process
Company mobile phone

What you'll be doing
As an Operations Coordinator, you'll be at the centre of our service delivery, ensuring planned preventative maintenance (PPM) work is coordinated efficiently and delivered to the highest standard.
You'll:

Schedule and coordinate planned preventative maintenance (PPM) works in line with service KPIs.
Liaise with Engineering Supervisors to ensure engineers are scheduled efficiently.
Keep customers informed throughout every stage of the service process.
Coordinate engineer attendance and manage customer communications.
Process completed work and maintain accurate records within our Opuz system.
Troubleshoot scheduling and service delivery issues, finding practical solutions.
Support the Service Delivery Manager with reporting, contract information and administrative tasks.
Ensure customer information and service documentation remain accurate and up to date.

What you'll bring
We're looking for someone who enjoys staying organised, building positive relationships and keeping multiple priorities moving.
You'll ideally have:

Previous experience in a coordination, scheduling, planning, administration or customer service role.
Excellent communication skills and confidence speaking with customers and colleagues.
Strong organisational skills with the ability to prioritise a busy workload.
Good IT skills, including Microsoft Office.
Excellent attention to detail and accurate data entry skills.
A proactive, solution-focused approach.
The ability to work independently whilst being a supportive team player.
Experience working within field service, logistics, engineering support or scheduling environments would be advantageous, but isn't essential.

Why join SMS Environmental?
We're committed to developing our people. From structured training and recognised qualifications to ongoing career development opportunities, we'll support you every step of the way.
If you're looking for a role where your organisation, communication and customer service skills genuinely make a difference, we'd love to hear from you.

Apply today
Submit your up-to-date CV to begin your application.
We're reviewing applications as they're received, so we encourage early applications.
Applications close on Tuesday 4th August at 11:59pm
Interviews will take place in person at our offices in Ednaston Park, Derby.

Quick apply

Refine Your Search

customer experience manager jobs in ashbourne, dby

Operations Coodinator

Events Coordinator

Events Manager

Telesales & Sales Order Processor

Community Navigator

CRM Manager

Receptionist

Social Media and Content Manager

Customer Support Team Leader

Weighbridge & Raw Material Administrator (Maternity Cover)

Enquiries and Call Centre Assistant

Referrals Coordinator

Regional Customer Relationship Manager

Waitress / Waiter

Senior Visitor Experience Officer

Recruitment Coordinator

JUNIOR SALES ADVISOR

Customer Relationship Lead

Customer Account Manager

Motorcycle Showroom and sales manager

I want to receive the latest job alerts for customer experience manager in ashbourne, dby

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