Service delivery manager Work, Jobs in Brighton, Esx (with Salaries)

Contract Manager
Pinnacle Group —Brighton
- £42,000 - £45,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
14d
Vending Operator - Decorum Vending Ltd
9620146 —Crawley
- From £31,175 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
9d
Team Leader - Secure Mental Health
EMED Group —Burgess Hill
- £15.22 an hour
- Full-time
- Team management
- Recruiting
- Organisational skills
- Annual leave
Quick apply
14d
Property Manager
Tates Property Limited —Hassocks
- £40,000 - £60,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
Quick apply
Section Planner, Administrator (Works Delivery) - 18 month Secondment/ Fixed Term Contract
Network Rail —Brighton
- £33,380 a year
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Contract Supervisor - Lewes
Glendale Countryside Ltd —Lewes
- £32,000 a year
- Full-time
- Management
- Supervising experience
- IT
- Annual leave
- Employee discount
Office Manger
Mittens Plumbing & Heating —Hove
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
20h
Studio Manager - Brighton Based
Supaphoto Ltd —Withdean
- From £24,128 a year
- Temporary
- Social media management
- In-person
- Flexitime
Quick apply
2d
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Shipping and Logistics Coordinator
Flare Audio Ltd —Lancing
- From £29,000 a year
- Full-time
- Writing skills
- Forklift
- Data entry
- Free parking
- Employee discount
Quick apply
11d
Senior Event Manager
Pepler Lee Events —Burgess Hill
- From £30,000 a year
- Full-time
- Presentation skills
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
1d
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply
Fraud Investigator
Department for Work and Pensions —Eastbourne
- £32,137 a year
- Overtime
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
Team Lead - SPoC/Rapid Response
Sussex Partnership NHS Foundation Trust —Hove
- £49,387 - £56,515 a year
- Full-time
- Travel
10d
Team Member (Stock)
NEXT —Brighton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
7d
Mental Health Team Leader - West Sussex (Female Only)
Venture People —Brighton and Hove
- £30,534.40 - £31,595.20 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Housing Operations
Southdown —Lewes
- £66,683 a year
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
2d
Equalities Diversity and Inclusion Manager
Brighton & Hove City Council —Hove
- £57,775 - £63,123 a year
- Full-time
- Presentation skills
Prevent Lead Officer
Brighton & Hove City Council —Hove
- £52,413 - £56,400 a year
- Full-time
- Presentation skills

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service delivery manager jobs near brighton, esx

Contract Manager

Pinnacle Group -
Brighton

Quick apply

Job details

£42,000 - £45,000 a year
14 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Driving Licence
Client engagement
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Relationship management
Budgeting
Financial management
Safety compliance inspections
Communication skills
Internal quality assurance
Rota coordination

Full job description

Job Introduction

Pinnacle Group is seeking an experienced Contract Manager to join our Soft Facilities Management division, overseeing a multi-site contract delivering cleaning, bulk waste collection and grounds maintenance services. You will be responsible for ensuring all soft services are delivered to a consistently high standard, on time and within budget, while leading recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients, stakeholders and tenants will be key to maintaining service quality and driving operational excellence.

Our Soft Facilities Management division delivers essential services to homes, schools, universities and public sector organisations – including housing providers and blue light authorities. We focus on creating clean, safe and welcoming environments, with a commitment to quality, community impact and customer care.

The ideal candidate will have proven experience managing outsourced soft services contracts within the facilities management sector, with a strong focus on service quality and tenant satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

The role requires regular travel to Brighton, Crawley, Chichester and Horsham. The working hours are 7.30am – 3.30pm, Monday - Friday. An electric vehicle will be provided.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day‑to‑day supervision and motivation to cleaning, grounds and bulk collection teams, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices.
Carry out estate walkabouts and liaise with residents, housing officers and local stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
Manage customer feedback and handle service escalations effectively.
Maintain strong client relationships through clear communication and consistent performance.

Key requirements:

Proven experience managing soft FM services, specifically cleaning and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Full UK driving licence.
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Vehicle
Company Bonus

Quick apply

Refine Your Search

service delivery manager jobs in brighton, esx

Contract Manager

Vending Operator - Decorum Vending Ltd

Team Leader - Secure Mental Health

Property Manager

Section Planner, Administrator (Works Delivery) - 18 month Secondment/ Fixed Term Contract

Contract Supervisor - Lewes

Office Manger

Studio Manager - Brighton Based

Democratic Services Officer Higher

Shipping and Logistics Coordinator

Senior Event Manager

Company Manager

Fraud Investigator

Team Lead - SPoC/Rapid Response

Team Member (Stock)

Complaint Investigations Manager

Mental Health Team Leader - West Sussex (Female Only)

Head of Housing Operations

Equalities Diversity and Inclusion Manager

Prevent Lead Officer

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