Customer service administrator Work, Jobs in Bury St. Edmunds (with Salaries)

Contracts Administrator
C&C Training Ltd —Bury St. Edmunds
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
7d
Administration Assistant
PrimaryCareCareers —Bury St. Edmunds
- £12.71 an hour
- Monday to Friday
- Customer service
- Computer literacy
- GP surgery experience
- Annual leave
9d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
8d
Customer Service Administrator
We Prep Ship Global Fowarding —Stowmarket
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
1d
E-Commerce Administrator
Creative mind products —Bury St. Edmunds
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administrative Support
MTS Suction Systems UK Ltd —Ely
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6h
Procurement Administrator
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee assistance programme
Quick apply
6d
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
5d
Broker Admin Assistant
Fleximize Ltd —Ipswich
- £22,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Store discount
Quick apply
12d
Yard Administration Assistant
RB Global —Bury St. Edmunds
- £13 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
11d
Administrator
Sygma Security Systems Ltd —Haverhill
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
14d
Administrative Coordinator
Cyted Health —Cambridge
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
12d
Contract Administrator
Aaron Services —Stowmarket
- £27,976 a year
- Full-time
- Customer service
- Administrative experience
- Contracts
- Annual leave
1d
Administrator / Admissions Officer
Ormiston Academies Trust —Ipswich
- £24,827 - £26,060 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Housing Administrator
Racing Welfare —Newmarket
- £25,000 - £27,000 a year
- Weekend availability
- Travel
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Administrator / Admissions Officer
Stoke High School - Ormiston Academy —Ipswich
- £24,827 - £26,060 a year
- Call to connect
- Customer service
- English
- Organisational skills
- Employee discount
Administrator
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Bachelor's degree
- Annual leave
12d
Financial Administrator
Bupa —Stowmarket
- £27,590 - £35,162 a year
- Full-time
- Customer service
- Employee discount
- Referral programme
Quick apply
Bank Receptionist
Non-Clinical —Colchester
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d

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Contracts Administrator

C&C Training Ltd
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£28,000 a year
7 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Sales administration
Microsoft Office
Organisational skills
English
Communication skills

Full job description

Overview

The Contracts Administrator plays a vital role within the Commercial and Operations functions, providing essential administrative and customer service support across the organisation for clients who we are under contract for the supply of training services.

The role supports the sales process from obtaining course dates and prices through to certification, ensuring customers and delegates receive a professional and seamless experience throughout their journey with C&C Training.

The Contracts Administrator also acts as a central point of contact, both internally and externally, for enquiries relating to course coordination, delegate information, freelance trainers and Third Party Providers.

In addition, the role includes responsibility for supporting the day-to-day administration and presentation of the Bury St Edmunds Training Centre, ensuring training facilities are prepared and maintained to provide delegates with the best possible learning environment.

Key Responsibilities:

Contracts Administration

Support the Contracts Manager with client enquiries by sourcing trainers, suppliers and course dates in required locations.
Support the Contracts Manager with pre-sales administration activities, including preparing and issuing quotations and maintaining accurate records within the CRM system.
Maintain accurate and up-to-date customer, delegate and course information within company systems.
Produce and issue Purchase Orders to freelance trainers and Third Party Providers where required.
Process course bookings by completing sales administration tasks, updating course files and ensuring all associated documentation is accurate and complete.
Process all delegate results and certificates via the company CRM system.
Deliver excellent customer service through professional, friendly, and timely communication with customers, delegates and colleagues.
Respond to internal and external enquiries in a timely and professional manner.
Provide general administrative support to the Operations Manager and Sales Admin Supervisor as required.

Centre Administration

Carry out administrative duties required to support the efficient day-to-day running of the Bury St Edmunds Training Centre.
Prepare training rooms and facilities prior to course delivery and clear down following completion.
Liaise with the Operations Administration team to ensure course paperwork, materials and equipment are available in advance of delivery.
Manage incoming and outgoing post and deliveries.
Welcome visitors to the training centre and answer incoming telephone enquiries professionally.
Monitor stationery and office supply levels and report requirements to the Sales Admin Supervisor.
Maintain training centre notice boards and general presentation standards.
Undertake additional administration duties as required to support the operational needs of the business.

Compliance & Continuous Improvement

Ensure all administration activities are completed in accordance with company procedures, ISO 9001 Quality Management System requirements and awarding organisation standards.
Maintain accurate records and documentation to support operational and awarding organisation requirements.
Identify opportunities to improve processes and raise suggestions for continual improvement.
Report any non-conformities, errors or quality concerns promptly and support corrective actions where required.
Support compliance with company policies, including quality assurance, data protection and health and safety procedures.
Contribute to maintaining the high standards expected of C&C Training through accurate administration and attention to detail.

Personal Qualities:

Take responsibility for your own performance, development and progression
Be a team player through being supportive and helpful, as well as being considerate and understanding of each of your work colleague's work pressures and demands
Be an outstanding communicator by listening, questioning and responding to colleagues and client requests in a timely manner
Show respect for your colleagues, demonstrating this through positive behaviour
Lead by example by being professional, positive and approachable in all that you do

Skills, Knowledge & Experience:

Education to GCSE level with Mathematics & English Language Grade C/Level 4 or above essential
Good communication & organisational skills
Good time keeper, punctual and reliable
Positive attitude and willingness to learn
Be a team player
Good current working knowledge of Microsoft Office, particularly Word and Outlook
Know how to use search engines such as Google to search for and access information relating to the training industry on the internet
Previous sales administration and/or customer service experience essential

Pay: £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in bury st. edmunds

Contracts Administrator

Administration Assistant

Buying & Merchandising Admin Assistant

Customer Service Administrator

E-Commerce Administrator

Administrative Support

Procurement Administrator

Contract Administrator

Broker Admin Assistant

Yard Administration Assistant

Customer Service & Export Administrator

Administrator

Administrative Coordinator

Contract Administrator

Administrator / Admissions Officer

Housing Administrator

Administrator / Admissions Officer

Administrator

Financial Administrator

Bank Receptionist

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