Housing officer Work, Jobs in Cowplain, Ham (with Salaries)

Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
8d
Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Operations Manager
Agamemnon Housing Association Limited —Portsmouth
- £32,233.67 a year
- Part-time
- Hybrid work
- Continuous improvement
- Team management
- Communication skills
- Sick pay
Quick apply
7d
Accommodation & Move On Officer
Chichester District Council —Chichester
- £32,061 - £33,699 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
13d
Repairs Administration Officer
FarehamBC —Fareham
- £28,142 - £31,537 a year
- Full-time
- Communication skills
10h
Housing & Homelessness Officer
Eastleigh Borough Council —Eastleigh
- £34,857 a year
- Full-time
- Communication skills
- Annual leave
2d
Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Affordable Housing Enabling Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Income Officer
HYDE HOUSING ASSOCIATION —Chichester
- £32,700 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
1d
Procurement Officer
Isle of Wight Council —Newport
- £37,955 - £40,787 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Service Support Officer
WSCC —Chichester
- £27,254 - £28,598 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
6d
Community Outreach Officer (Prevention) - EH0362
East Hampshire District Council —Petersfield
- £31,354 - £35,311 a year
- Part-time
- Hybrid work
- Annual leave
10h
Housing Scheme Officer
Neighbourhood &Tenancy Services (South) —Southampton
- £24,857 a year
- Full-time
- Travel
Quick apply
13d
- Housing Adviser (On Campus)
University of Winchester —Winchester
- £25,249 - £26,707 a year
- Full-time
- Hybrid work
- University
- Communication skills
14d
Senior Environmental Health Officer
Arun District Council —Littlehampton
- £44,075 - £46,142 a year
- Full-time
Trainee Revenues and Benefits Officer (Full Time)
Isle of Wight Council —Ryde
- £25,185 - £28,142 a year
- Full-time
- Remote
- Word processing
- Communication skills
- Annual leave
- Employee discount
7d
Senior Energy Officer
Portsmouth City Council —Portsmouth
- £47,181 - £51,356 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
9d
Repairs Support Officer
Abri —Eastleigh
- Up to £30,467 a year
- Full-time
- Communication skills
20h
Trainee Revenues and Benefits Officer (Part Time)
Isle of Wight Council —Ryde
- £25,185 - £28,142 a year
- Part-time
- Remote
- Word processing
- Communication skills
- Annual leave
- Employee discount
7d

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Housing and Welfare Officer

Wessmaps Housing Trust -
Southampton

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
8 days ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Care Act 2014
CRM software
Driving Licence
Microsoft Outlook
GCSE
Filing
English
Tenancy sustainment support
Microsoft Outlook Calendar
Communication skills
Facilities maintenance
Property management
Time management

Full job description

Organisation: Wessmaps Housing Trust
Salary: £28,000 per annum
Hours: 37.5 hours per week (Monday to Friday, 9:00 am – 5:00 pm)
Location: Solent Business Centre with daily travel across Southampton and surrounding areas
Reports to: Housing & Support Manager
On-Call Rota: Approximately 1 week in 10, paid at an additional £70 per week
Contract Type: Permanent

About the Role

Are you a compassionate, self-motivated professional dedicated to helping vulnerable individuals thrive? Wessmaps Housing Trust is seeking a Housing & Welfare Officer to deliver high-quality, person-centred housing support and tenancy management. Managing an assigned caseload of tenants across the Southampton community, you will conduct monthly Tenancy Clinics in tenants' homes, support them with benefit claims, coordinate property maintenance, and empower them to sustain independent tenancies.

Key Responsibilities

Tenant Support: Conduct home visits, conduct welfare checks, monitor external care provisions, and assist with appointments and relocation packing on a case-by-case basis.
Property & Tenancy Administration: Identify property maintenance issues, coordinate repairs with contractors, ensure health and safety certification compliance, and process local authority paperwork.
Safeguarding & Compliance: Maintain accurate digital files via our CRM system, adhere to Lone Working check-in systems via Outlook, and escalate safeguarding alerts in line with the Care Act 2014.
Emergency Cover: Participate in the out-of-hours emergency telephone response rota on a 1:10 week basis.

Applicant Requirements (Person Specification)

Candidates will be assessed strictly against the following criteria during shortlisting and interview stages:

Experience and Qualifications

Essential: A full, valid UK Driving Licence and daily access to a personal vehicle insured for business use.
Essential: A professional background in social care, supported housing, community support, OR verifiable personal lived experience supporting vulnerable individuals.
Desirable: Direct experience working within housing management, tenancy enforcement, or community-based property coordination.
Desirable: Practical experience assisting individuals with Universal Credit, Housing Benefit, and Personal Independence Payment (PIP) claims.

Skills and Knowledge

Essential: Strong active listening and verbal communication skills to build trust with individuals who have learning disabilities.
Essential: Excellent organisational and time-management skills to maintain an independent community-based visiting schedule.
Essential: Proficient digital IT skills, including daily professional use of Microsoft Outlook calendars and cloud-based file management (OneDrive/CRM platforms).
Essential: Strong perceptiveness and attention to detail to notice underlying tenant well-being changes or latent property defects.

Personal Attributes

Essential: A patient, empathetic, and friendly demeanour when interacting with tenants, families, and partner care agencies.
Essential: High level of self-motivation and comfort when working independently as a lone worker in community environments.
Essential: A flexible, solution-focused approach to adapting to changing daily tenant crisis needs.

Geographical Requirements

Essential: Must reside within the Southampton local authority boundary or within a short, practical driving distance of the city centre.

Safe & Fair Recruitment Commitments

Wessmaps Housing Trust is an equal opportunities employer. To ensure a fair process, we utilise a blind shortlisting protocol where personal identifiers are removed from applications before review by a minimum of two panel members. All hiring decisions are documented strictly against the person specification criteria above.

Because this frontline role involves regular, unsupervised activity inside the homes of vulnerable adults, it is subject to strict safer recruitment principles. Any job offer will be entirely conditional upon:

Verification of your legal Right to Work in the UK.
A satisfactory Enhanced DBS check (candidates cannot commence lone community work until this clearance is received).
A minimum of two satisfactory professional references (including your current or most recent employer) verifying your suitability to work with vulnerable adults.

Reasonable Adjustments

We welcome applications from all sectors of the community and are committed to making reasonable adjustments at every stage of our recruitment journey. If you require this advertisement, the job description, or the application form in an alternative format (such as large print), or if you require adjustments for an interview (such as an accessible room or extra preparation time), please contact our HR team at [email protected] so we can implement the support you need.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Application question(s):

Use of a Car/ Vehicle to conduct the role
Are you able to comply with Full enhanced DBS Check if Successful?

Education:

GCSE or equivalent (preferred)

Language:

English (required)

Licence/Certification:

UK Full Driving License (required)

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in cowplain, ham

Housing and Welfare Officer

Complaints Officer

Customer Service Officer

Operations Manager

Accommodation & Move On Officer

Repairs Administration Officer

Housing & Homelessness Officer

Commissioning Support Officer

Affordable Housing Enabling Officer

Income Officer

Procurement Officer

Service Support Officer

Community Outreach Officer (Prevention) - EH0362

Housing Scheme Officer

- Housing Adviser (On Campus)

Senior Environmental Health Officer

Trainee Revenues and Benefits Officer (Full Time)

Senior Energy Officer

Repairs Support Officer

Trainee Revenues and Benefits Officer (Part Time)

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