Apartment concierge Work, Jobs in Croydon, Eng (with Salaries)

Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Night Concierge R0197954 No. 26 Croydon, United Kingdom Full time
Greystar —Croydon
- Full-time
9d
Night Concierge
Rendall & Rittner —London
- £33,743 a year
- Overtime
- Employee assistance programme
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Arrivals Coordinator
Portland Brown —London
- Up to £27,000 a year
- Weekend availability
- Time management
Concierge Assistant
Rhodium RH-45- —London
- Full-time
- Customer service
- English
- Guest services
Quick apply
Day Concierge
Premier Estates Ltd —London
- £27,000 - £29,000 a year
- Front desk
- Communication skills
- Referral programme
9d
Viewing Assistant
Foxtons —London
- £24,000 a year
- Customer service
- Communication skills
- Annual leave
Quick apply
9d
Day Door Person
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Guest services
Quick apply
Day Concierge - Belle Vue
Pegasus Homes —London
- £30,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Building Supervisor - Residential
FI FACILITIES MANAGEMENT —London
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick apply
1d
Senior Commercial Manager
Thesqua.re Serviced Apartments —Hammersmith
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Master's degree
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
11d
Front of House Manager - Television Centre, London
Savills Management Resources —London
- Weekend availability
- Microsoft Office
- First Aid Certification
- Continuous improvement
Site Sales Consultant
Hamptons —Wimbledon
- CRM software
- Customer service
- Communication skills
Care Support Professional (Nights)
Auriens Group —London
- £37,300 a year
- Full-time
- In-person
- Referral programme
Quick apply
4d
Care Support Professional (Days)
Auriens Group —London
- £33,696 a year
- 12 hour shift
- In-person
- Referral programme
Quick apply
4d
Housekeeping/Cleaner
Fifty One London —London
- £29,000 a year
- Full-time
- Hospitality
- Cleaning
- In-person
Quick apply
Maintenance Manager
Riverstone Living - Kensington —London
- Up to £60,000 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
2d

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Guest Service Agent

Living Rooms -
London

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee discount
Sick pay

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Arranging restaurant reservations
English
Microsoft Office Suite
Partnership building
Accommodation booking
Organisational skills
Front desk
Computer skills
Guest services telephone call handling
Communication skills
Property management
Hotel front office operations

Full job description

Guest Services Receptionist

Location: No.5 Maddox Street, London

Company: Living Rooms

Schedule: Full time – 40 hours per week, 5 days per week

About the Role

We are looking for a Guest Services Receptionist to join our team based at No.5 Maddox Street, supporting the daily operations of our portfolio of luxury serviced apartments across central London. This is a front-facing, multi-site role responsible for delivering a seamless and personalised guest experience across our properties in Mayfair, Maida Vale and Marylebone.

Key Responsibilities

Guest Experience & Front Office

- Deliver a 5-star guest experience from arrival to departure across all serviced apartment locations.- Manage daily arrivals and departures ensuring smooth check-ins and check-outs. Assisting guests with luggage when requested. - Handle reservations, booking enquiries and guest requests via phone, email and in person.- Welcome VIP and high-profile guests ensuring discretion and personalised service.- Conduct show-rounds of apartments for prospective guests, agents and corporate clients.- Assist guests with local recommendations, transport, dining reservations and concierge services.

- Any reasonable Ad-hoc jobs as requested by senior managers.

Reservations & Administration

- Input and manage reservations accurately within the Mews property management system.- Monitor availability and assist with last-minute bookings and enquiries.- Maintain accurate guest profiles and preferences.- Support credit control processes and ensure correct payment handling procedures.

Property Operations

- Conduct room and apartment inspections to ensure apartments meet company standards prior to guest arrival.- Coordinate with housekeeping and maintenance teams to ensure apartments are ready for occupancy.- Manage operational requests across the portfolio of serviced apartments.

- Prepare daily operational reports and assist with internal communication between departments.- Conduct after-hours property walk-arounds and security checks across the portfolio where required.

Brand Representation

- Maintain the company’s luxury brand standards and service culture at all times.- Build and maintain relationships with local businesses, restaurants, galleries and service providers.- Stay informed about local art, culture, dining and events in London to enhance the guest experience.

Skills & Experience

- Previous experience in luxury hospitality, boutique hotels, or serviced apartments.- Excellent communication and interpersonal skills.- Immaculate personal presentation and professional manner.- Fluent spoken and written English.- Strong organisational and administrative skills.- Ability to remain calm and efficient in a fast-paced service environment.- Experience working independently and taking initiative.- Confident handling VIP and high-profile guests.

Technical Skills- Competent with Microsoft Office.- Familiar with online booking platforms and distribution channels.

Personal Attributes

- Passionate about hospitality and guest service.

- Detail-oriented with strong problem-solving skills.

- Discreet, trustworthy and professional.- Friendly, confident and proactive.

- Able to multitask and prioritise effectively.

What We Offer

- Opportunity to work within a luxury serviced apartment portfolio in central London.

- Exposure to international, corporate and high-profile guests.

- A supportive team environment within a growing hospitality business.

- Competitive salary based on experience.

- 29 days paid holiday

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Sick pay

Work Location: In person

Quick apply

Refine Your Search

apartment concierge jobs in croydon, eng

Guest Service Agent

Night Concierge R0197954 No. 26 Croydon, United Kingdom Full time

Night Concierge

Day Concierge

Arrivals Coordinator

Concierge Assistant

Day Concierge

Viewing Assistant

Day Door Person

Day Concierge - Belle Vue

Building Supervisor - Residential

Senior Commercial Manager

Front of House Manager - Television Centre, London

Site Sales Consultant

Care Support Professional (Nights)

Care Support Professional (Days)

Housekeeping/Cleaner

Maintenance Manager

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