Customer experience manager Work, Jobs in Dulverton, Som (with Salaries)

Stock & E-commerce Operations Manager
Total Business Consultants Ltd —Tiverton
- £32,000 - £40,000 a year
- Full-time
- Sales
- In-person
Quick apply
5d
Customer Service Assistant
Shearwell Data Ltd —Minehead
- £13.00 - £13.26 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
1d
Operations Manager
Chubb Fire & Security —Bridgwater
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Contracts
- Free parking
- Store discount
Quick apply
Visitor Operations Manager
National Trust —Tiverton
- £34,437 a year
- Full-time
- Free parking
- Employee assistance programme
8d
Digital Print Manager
Stannp Ltd —Barnstaple
- From £35,500 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
- Bereavement leave
Quick apply
Manager
TMR Cleaning Services —Tiverton
- £17.50 - £18.00 an hour
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
8h
Call Centre Manager
Practice Plus Group IUC —Exeter
- £71,043.70 a year
- Leadership
General Manager - Hoburne Blue Anchor
Hoburne —Minehead
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
14d
Operations Manager
HM Courts & Tribunal Service —Exeter
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
7d
Macmillan Money & More Service Administrator
Citizens Advice Torridge, North, Mid and West Devon —Barnstaple
- From £15,527 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Sales Manager
MTI Tech Ltd —Honiton
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Sales Account Manager
ALAM MINI MARKET LIMITED —St. Leonards
- £33,400 - £52,200 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
13d
Account Administrator (Full-time)
Argent Partnership —Taunton
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Accounting
- Free parking
- Gym membership
Quick apply
11d
Customer Service Assistant
B&M Retail —Barnstaple
- £10.85 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
7d
Operations Manager
HM Courts and Tribunals Service —Heavitree
- £42,914 - £46,182 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
7d
Area Lead
Mid-Devon District Council —Tiverton
- £31,537 - £34,434 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
11d
Housing Officer
CORNERSTONE HOUSING LTD —Exeter
- £36,229.29 a year
- Full-time
- English
- IT
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Sales Assistant
Superdrug —Barnstaple
- £9.75 - £13.00 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
12d
Estate Delivery Team Manager
LiveWest —Clyst Honiton
- £42,400 - £47,100 a year
- Hybrid work
- Driving
- Annual leave
- Employee discount
7d
Business Development Manager - Tankers
Biffa Waste Services —Taunton
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Employee discount
Quick apply

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customer experience manager jobs near dulverton, som

Stock & E-commerce Operations Manager

Total Business Consultants Ltd
Tiverton

Quick apply

Job details

Full-time
£32,000 - £40,000 a year
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Sales
Supply chain
Logistics
Warehouse management system
Shipping & receiving

Full job description

About Us

We are a growing e-commerce business based at Tiverton Business Park. We sell pre-owned and refurbished consumer electronics, accessories, selected new goods and our own branded product ranges through online marketplaces and our own websites.

We are looking for an experienced, hands-on Stock & E-commerce Operations Manager to run our stock, warehouse and fulfilment operation, lead the small on-site team, and help us improve and grow.

About the Role

This is a practical, hands-on management role covering stock buying, goods-in, product preparation, stock control, marketplace listings, picking, packing, dispatch, returns, repairs and system accuracy.

Goods arrive on site, are checked in, prepared, labelled, located, listed, picked, packed and dispatched through our systems. The existing team already understands the day-to-day process, so we are looking for someone who can lead the operation, raise standards, reduce mistakes and help improve how everything runs.

This is not a large corporate warehouse role. It is a small but growing operation where the right person can take ownership, use their experience, and help build a stronger e-commerce and fulfilment function.

Key Responsibilities

The role will include:

Managing the day-to-day stock, warehouse and e-commerce operation.
Supervising and supporting a small on-site team.
Buying and negotiating stock purchases within agreed pricing and margin rules.
Supporting buyback activity where stock is purchased from the public.
Checking incoming goods against purchase records and system information.
Ensuring stock is booked in accurately and quickly.
Overseeing product preparation, barcode labelling and stock locations.
Preparing products for sale across online marketplaces and our own websites.
Supporting marketplace listings and stock availability.
Overseeing picking, packing and dispatch.
Ensuring orders are sent accurately and on time.
Managing returns and coordinating repair or testing requirements.
Keeping stock records, warehouse locations and systems accurate.
Reducing stock errors, delays, losses and discrepancies.
Improving processes, routines and stock flow as the business grows.
Supporting future growth across UK and international marketplace sales.

Experience Required

We are looking for someone with strong relevant experience in one or more of the following areas:

E-commerce operations.
Online marketplace selling, especially Amazon FBA, Amazon FBM, eBay or similar.
Warehouse, stock control or fulfilment management.
Picking, packing, dispatch and returns.
Purchasing, stock buying or negotiating with suppliers.
Recommerce, resale, refurbished goods or consumer electronics.
Managing or supervising a small team.

You should be confident using computers, Excel and operational systems. Experience with Linnworks or a similar stock/order management system would be a strong advantage.

Skills and Attributes

The right candidate will be:

Organised, accurate and reliable.
Commercially aware, with good judgement around stock value, resale price and margin.
Confident managing people, stock and process.
Comfortable working in both warehouse and office areas.
Able to use systems properly and keep records accurate.
A good communicator with staff, suppliers, customers, couriers and repair partners.
Practical, hands-on and willing to step in when needed.
Positive, accountable and able to work without constant supervision.
Able to use initiative and modern tools to solve problems and improve the operation.

Useful Experience

Experience with any of the following would be beneficial:

Amazon Seller Central, FBA or FBM.
eBay, Shopify or other e-commerce platforms.
Linnworks, Veeqo, Brightpearl or similar stock/order systems.
Courier, Royal Mail or shipping platforms.
Buyback, trade-in, recommerce or resale operations.
Consumer electronics, watches, tablets, laptops or accessories.
Own-brand or new consumer product ranges.
UK or international marketplace selling.
Forklift operation or forklift licence.

A forklift licence would be useful but is not essential. Training may be considered for the right person.

Benefits

£32,000–£40,000 per year depending on experience.
Monthly bonus scheme based on business performance.
Monday to Friday, 9:00am–5:00pm.
No regular weekend work required.
On-site parking.
Company pension.
28 days holiday including bank holidays.
Training provided on internal systems and processes.
Opportunity to take ownership of a growing stock and e-commerce operation.

How to Apply

Please apply with your CV and a short covering note explaining your relevant experience in e-commerce, stock control, marketplace fulfilment, purchasing, warehouse operations, logistics or team management.

Pay: £32,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in dulverton, som

Stock & E-commerce Operations Manager

Customer Service Assistant

Operations Manager

Visitor Operations Manager

Digital Print Manager

Manager

Call Centre Manager

General Manager - Hoburne Blue Anchor

Operations Manager

Macmillan Money & More Service Administrator

Sales Manager

Sales Account Manager

Account Administrator (Full-time)

Customer Service Assistant

Operations Manager

Area Lead

Housing Officer

Sales Assistant

Estate Delivery Team Manager

Business Development Manager - Tankers

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