Customer experience manager Work, Jobs in Eckington, Dby (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Customer Service Manager
Welcome Break —Sheffield
- Up to £32,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
10d
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Team Leader
Atlas Consulting Services —Sheffield
- From £27,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Gym membership
Quick apply
1d
National Planner
AvantiGas —Chesterfield
- Communication skills
Team Leader People Operations
The Sheffield College —Sheffield
- £33,824 - £38,028 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
- Annual leave
4d
Property Manager - Sovereign/Newbank House and Q4
Student Facility Management —Sheffield
- £32,000 - £35,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- In-person
- Employee discount
Quick apply
3d
Purchasing & Stock Controller, Compliance Officer
Jepson & Co Ltd —Sheffield
- £34,000 a year
- Full-time
- Microsoft Powerpoint
- ERP systems
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
14d
Head of Estates Services
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Training & development
11d
Television Licence Field Officer
Capita —Sheffield
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
9d
Retail Sales Advisor - Sheffield
Oak Furnitureland —Sheffield
- £48,246 - £53,279 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Deputy Manager
Iceland —Chesterfield
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Sales Assistant (Part-time)
T.H. Baker —Newbold
- Up to £12.75 an hour
- Part-time
- Customer service
- Conflict management
- In-person
- Employee discount
Quick apply
General Manager
Plasflow Ltd —Rotherham
- £45,000 - £65,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
Quick apply
Project Coordinator
Chesterfield Crane Co Ltd —Barlborough
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
SSENDIAS Information Officer
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- Hybrid work
- IT
- Communication skills
10d
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Multi Site Store Manager
Beres Pork Shop —Sheffield
- £30,160 - £32,760 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Bakery
Quick apply

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Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

customer experience manager jobs in eckington, dby

Customer Success Manager

Customer Service Manager

Customer Experience Manager

Area Manager, Customer Fulfillment

Stocktaker - Sheffield

Team Leader

National Planner

Team Leader People Operations

Property Manager - Sovereign/Newbank House and Q4

Purchasing & Stock Controller, Compliance Officer

Head of Estates Services

Television Licence Field Officer

Retail Sales Advisor - Sheffield

Deputy Manager

Sales Assistant (Part-time)

General Manager

Project Coordinator

SSENDIAS Information Officer

Telesales & Sales Order Processor

Multi Site Store Manager

I want to receive the latest job alerts for customer experience manager in eckington, dby

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