Patient access occupations Work, Jobs in Ely, Crf (with Salaries)

Patient Contact Centre Advisor
Spire Healthcare —Cardiff
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
7d
Receptionist, Chaperone & Surgical Assistant
Acorn Private Clinic —Penarth
- From £12.71 an hour
- Full-time
- Computer literacy
- Travel
- Front desk
- Employee discount
Quick apply
Receptionist
Annette Dobbs Eyecare —Barry
- From £12.75 an hour
- Part-time
- No experience needed
- Front desk
- In-person
- Employee discount
Quick apply
21h
GP Receptionist/Administrator
Cardiff Bay Surgery —Cardiff
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Annual leave
Quick apply
1d
Private Patient Sales Advisor
Spire Healthcare —Cardiff
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Dental Receptionist
Radyr Dental Care —Radyr
- From £12.71 an hour
- Full-time
- Sales
- In-person
Quick apply
Support Secretary/ Admin Support
Cardiff and Vale University Health Board —Llandough
- £26,813 - £27,890 a year
- Part-time
- Organisational skills
- Computer skills
7d
Patient Advisor
Optical Express Group —Newbridge
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Patient care
- Annual leave
- Employee assistance programme
Patient Care Navigator
Clevedon Medical Centre —Clevedon
- £12.71 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- English
Quick apply
13d
Remote Medical Secretary & Telephonist (UK Based)
Acorn Healthcare —Penarth
- £13.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- GP surgery experience
- Microsoft Office
- Employee discount
Quick apply
13d
Clinic Receptionist
Sugar Box Clinic —Newbridge
- £12.71 - £16.00 an hour
- Part-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
6d
Medical Receptionist
Crwys Medical Centre —Cardiff
- £12.74 an hour
- Part-time
- Customer service
- Front desk
- In-person
- Annual leave
- Sick pay
Quick apply
Waiting List Booking Co-ordinator
Cardiff and Vale University Health Board —Cardiff
- £26,813 - £27,890 a year
- Full-time
- Organisational skills
- Front desk
- Computer skills
18h
Receptionist
North Cardiff Medical Centre —Cardiff
- £12.71 an hour
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
8d
Reception & Clinic Administrator
DOCTOR FACE Medical Aesthetics Clinic and Academy —Cardiff
- From £13 an hour
- Part-time
- Bilingual
- English
- Administrative experience
Quick apply
Care Navigator
Bryngwyn Surgery —Newport
- £12.71 an hour
- Overtime
- Customer service
- Microsoft Office
- Front desk
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Medical Receptionist/Administration
Abercynon Medical Centre —Mountain Ash
- £12.71 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Duty Planner / Administrator
Blaenau Gwent County Borough Council —Blaenau Gwent
- £29,540 - £31,597 a year
- Part-time
- IT
- Communication skills
1d
Optical Assistant/Receptionist
Gwynns Opticians —Aberdare
- From £12.71 an hour
- Part-time
- Computer literacy
- Organisational skills
- Front desk
- Employee discount
Quick apply
1d
Ward Clerk
Bristol NHS Foundation Trust —Weston-super-Mare
- £25,272 a year
- Full-time
- Organisational skills
- Communication skills
7d

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Patient Contact Centre Advisor

Spire Healthcare -
Cardiff

Apply Now

Job details

Full-time
7 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
SAP
Patient appointment coordination
Patient service
Numeracy
Appointment booking and call handling
Organisational skills
Computer skills
Customer support
Communication skills

Full job description

Patient Contact Centre Advisor | Cardiff PSC | Full Time | Permanent | Competitive salary plus excellent benefits.

Please note that these vacancies are based in our Patient Support Centre in St Mellons, Cardiff

Please note - Induction training will be held for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts.

Please only apply if you can commit to this!

As a Patient Contact Centre Advisor, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre.

Duties and Responsibilities:

Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
Manage the telephone lines in an effective and timely manner
Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter

Who are we looking for:

Demonstrable literacy and numeracy skills
Track record of successful delivery in a similar role, in an office and / or customer service environment
Experience of handling high call volumes in a fast paced environment
High level of PC literacy and experience of using multiple systems and programmes
Excellent interpersonal and communication skills
The ability to work effectively as part of a team
Able to work under pressure and to tight deadlines, with good organisational skills

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays - pro rata
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Car park
Free DBS
Private medical insurance
Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Apply Now

Refine Your Search

patient access occupations jobs in ely, crf

Patient Contact Centre Advisor

Receptionist, Chaperone & Surgical Assistant

Receptionist

GP Receptionist/Administrator

Private Patient Sales Advisor

Dental Receptionist

Support Secretary/ Admin Support

Patient Advisor

Patient Care Navigator

Remote Medical Secretary & Telephonist (UK Based)

Clinic Receptionist

Medical Receptionist

Waiting List Booking Co-ordinator

Receptionist

Reception & Clinic Administrator

Care Navigator

Medical Receptionist/Administration

Duty Planner / Administrator

Optical Assistant/Receptionist

Ward Clerk

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