Administrator Work, Jobs in Greenford, Gtl (with Salaries)

Service Recovery Assistant
A2Dominion Group —Ealing
- £28,280 - £29,000 a year
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
7d
Warehouse and Logistics Administrator
Autograph Sound —Perivale
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
8h
Front Office Administrator
Robe UK Group —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
3h
Office Administrator
Boom Sports —Chiswick
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Fleet Administration Coordinator
Babcock International —London
- £32,833 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
Depot/Fleet Administrator
Sovereign Automotive —West Drayton
- £27,250 a year
- Overtime
- Computer literacy
- Administrative experience
- Analysis skills
- Employee discount
Quick apply
Central Office Administrator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
11d
Office Administration Assistant
The Hive London —London
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
15h
Education Administrator – Admissions and Year Group Support
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Admin Assistant & Receptionist
TaxAssist Accountants —Twickenham
- £25,500 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10h
Technical Administrator
Last Mile Group —Ealing
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Office Administrator
Enjoy the View —Ealing
- From £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
5d
Security Receptionist
West London NHS Trust —Southall
- £30,630 - £32,346 a year
- Full-time
- Communication skills
23h
Receptionist
Bondcare —Southall
- £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Clinical Administrator
Via Community Ltd —Harrow
- £28,868 a year
- Part-time
- Communication skills
Office Administrator/ (Part-time)
Chaboun Construction Ltd —London
- £15 - £16 an hour
- Part-time
- CRM software
- Administrative experience
- QuickBooks
- Sick pay
Quick apply
4d
Payroll & Pensions Administrator
F.Hinds —Uxbridge
- £15.47 an hour
- Monday to Friday
- IT
- Phone etiquette
- Communication skills
- Annual leave
- Employee discount
GP Receptionist/Administrator
Ravenscroft Medical Centre —London
- £12.71 - £13.00 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administrative Assistant
Queen's Park Studios —London
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
1d

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Service Recovery Assistant

A2Dominion Group -
Ealing

Apply Now

Job details

Fixed term contract
£28,280 - £29,000 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Communication skills

Full job description

Job Introduction

DBS Level: Basic

Are you highly organised, customer-focused and confident managing a varied workload? Join A2Dominion as a Service Recovery Assistant and play a key role in supporting customers and colleagues by providing high-quality administrative support, maintaining accurate records and ensuring customer enquiries are handled efficiently and professionally.

Working as part of our Decants Team, you'll help manage customer contact, support case triage activities and provide essential administrative support to ensure customers receive a responsive and effective service.

Key Responsibilities

Provide excellent customer service through telephone, email, written correspondence and face-to-face interactions, adapting your approach to meet individual customer needs
Support the team in delivering a responsive service that adapts to changing priorities and customer requirements
Assist with the management of lower-level cases to develop an understanding of the end-to-end service process
Respond to customer enquiries in a timely, professional and customer-focused manner
Transfer service requests to the appropriate departments within agreed timescales
Maintain accurate and up-to-date records within the CRM system
Provide administrative support to the team, including managing shared inboxes and supporting customer contact activities
Produce real-time information on workloads and performance indicators using CRM systems to support resource planning and workload management
Identify opportunities for service and process improvements
Support the triaging of cases by assessing customer contact frequency and severity of issues using established dashboards

More About You

Educated to GCSE level or equivalent in Maths and English (Grades A*–C)
Experience providing a customer-focused administrative service
Proven track record of delivering excellent customer service
Strong verbal and written communication skills
Excellent attention to detail and a proactive approach to problem solving
Ability to analyse information and draw logical conclusions
Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel, and experience using CRM systems
Ability to manage competing priorities and work effectively under pressure
Resilient, adaptable and able to work on your own initiative
Positive attitude with a willingness to learn and develop

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Up to 8% contributory pension
Flexible working
All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Kate Jacobs. The role closes on 7th July 2026 and we reserve the right to close early upon appointment of the right candidate.

Apply Now

Refine Your Search

administrator jobs in greenford, gtl

Service Recovery Assistant

Warehouse and Logistics Administrator

Front Office Administrator

Office Administrator

Fleet Administration Coordinator

Depot/Fleet Administrator

Central Office Administrator

Office Administration Assistant

Patient Workflow Administrator

Education Administrator – Admissions and Year Group Support

Admin Assistant & Receptionist

Technical Administrator

Office Administrator

Security Receptionist

Receptionist

Clinical Administrator

Office Administrator/ (Part-time)

Payroll & Pensions Administrator

GP Receptionist/Administrator

Administrative Assistant

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