Customer service representative Work, Jobs in Halifax, Wyk (with Salaries)

Collections Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Rotating shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
8d
Customer Service and Planning Support
James Wilby Limited —Heckmondwike
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
14h
Billing Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
9d
Reception/Admin/Customer Service
Jagland Empire LTD —Halifax
- From £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford
A01 Santander UK plc —Bradford
- £25,000 - £31,579 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
Customer Service Specialist - Debt Support
StepChange —Leeds
- £36,571 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
12d
Call Centre Agent
Eco Huas Solutions —Bradford
- £100 - £600 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
5d
Customer Service Agent (UK)
Dabble —Leeds
- £28,000 - £31,000 a year
- Customer service
- Analysis skills
- Annual leave
- Work from home
6d
Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Customer Service Representative
CCL Computers —Bradford
- Full-time
- Customer service
- Time management
6d
Customer Service Coordinator
Skylink Lifts Ltd —Mirfield
- £26,450 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Advisor
Core Facility Services —Elland
- £25,000 - £26,500 a year
- Part-time
- Customer service
- Salesforce
- Administrative experience
- Free parking
Quick apply
2d
Customer Service Advisor
Keycare Limited —Shipley
- From £24,882 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
1d
Customer Service Assistant (Part-time)
Shop N Drive —Bradford
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Computer literacy
Quick apply
Senior Customer Service Advisor
Barclays —Huddersfield
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
13d
Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
5d
Customer Service Officer - Makerspace Support
Kirklees Council —Kirklees
- Full-time
- Customer service
- Communication skills
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Customer Services Advisor
GXO Logistics —Leeds
- £28,393 a year
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme

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Collections Customer Service Advisor

Yorkshire Water -
Bradford

Apply Now

Job details

£27,417 - £31,942 a year
8 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Customer service
GCSE
IT
Customer support
Communication skills
Negotiation

Full job description

You've made a great choice...

Do you want to work for a company that has been recognised as one of the UK's Top 50 Best Large Companies to Work For?

If so, we have an exciting opportunity to join Loop, Yorkshire Water's award-winning sister company, as a Collections Customer Service Advisor.

This is much more than a collections role. You'll be supporting customers who may be finding it difficult to manage their finances, taking time to understand their individual circumstances and helping them find realistic, affordable solutions that work for them.

Using your customer service skills, empathy and problem-solving ability, you'll work with customers to agree payment arrangements, identify vulnerability, and make sure they have access to the support schemes and services available.

You'll play an important role in helping customers clear their debt while delivering fair outcomes for both the customer and the business.

We're looking for people who are passionate about doing the right thing, confident having sensitive conversations, and motivated by making a genuine difference to customers' lives.

Experience of debt recovery, payment arrangements, financial support schemes or collections activity would be beneficial, with a customer-first mindset and a desire to help people achieve positive outcomes.

What's in it for you?

Starting salary of £27,417

Annual performance-related bonus
(£1000 maximum bonus opportunity for the performance year)

Attractive pension scheme (up to 12% company contribution)

Working Pattern & Location

This role works on a rotating shift pattern between 9:30am and 6:00pm Monday to Friday, with alternate Saturdays from 9:00am to 3:00pm.

We offer a hybrid way of working, with a minimum of two days per week based at our Thornbury office in Bradford. To help you build the confidence, knowledge and skills needed to succeed, your first 3–6 months will be fully office-based.

Once you've successfully completed your training and probation period, you'll move to our hybrid working model, combining office and home working.

Location: Bradford, Thornbury

Start date: 02/09/2026

Closing date: 30/07/2026 (this may be brought forward, if we receive a high number of applications)

Application Process

Please note: Within this application process for your application to be considered you must add a cover letter along with your CV outlining why you feel you are a suitable candidate for this position and what you can bring to the role.

The quality of your covering letter is important for a successful application.

Where you fit in

Are passionate about delivering excellent customer service and making a positive difference for customers who may be experiencing financial difficulties.

Are comfortable working in a fast-paced environment while delivering against service level and quality expectations.

What key skills are we looking for?

Essential

At least 6 months' experience in a customer service environment.

A passion for delivering excellent customer service while balancing effective debt recovery and positive customer outcomes.

The ability to adapt to change and work flexibly within a fast-paced environment.

Desirable

Previous contact centre experience.

Interview Process: Telephone interviews will commence immediately followed by face-to-face Interview.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

Want to know more? follow the link to our testimonials page on the website

https://www.loop.co.uk/case-studies/

Apply Now

Refine Your Search

customer service representative jobs in halifax, wyk

Collections Customer Service Advisor

Customer Service and Planning Support

Billing Customer Service Advisor

Reception/Admin/Customer Service

Customer Service Advisor

Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford

Customer Service Specialist - Debt Support

Call Centre Agent

Customer Service Agent (UK)