Building manager Work, Jobs in Hampton, Gtl (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Community Workspace Manager
Purpose Group —London
- £35,000 a year
- Full-time
- English
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
Sales and Events Manager
Maple Leaf Golf - Horton Park —Epsom
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Marketing Executive, UK & Europe
South Australian Tourism Commission —London
- £42,000 - £47,000 a year
- Full-time
- English
- Project management
- Travel
- Bereavement leave
- Sick pay
Quick apply
Building Manager (FULL TIME)
Manor Coliving Ltd —Potters Bar
- £38,000 - £45,000 a year
- Weekend availability
- Management
- Plumbing
- Front desk
- Flexitime
Quick apply
2d
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
3d
TradePoint Sales Development Manager
B&Q —Feltham
- £35,300 - £45,400 a year
- Part-time
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Estates Manager (Building Manager)
Praxis Real Estate Management Ltd —Borehamwood
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
10d
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
11d
Project Manager
KLG Property Group Ltd —Elmbridge
- £300 - £350 a day
- Hybrid work
- Quality control
- Travel
- Contracts
Quick apply
6d
Account Manager
Sourcify Global —London
- £100,000 - £120,000 a year
- Full-time
- Business development
- Communication skills
- Free parking
- Work from home
Quick apply
14d
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Hospitality
- Continuous improvement
- Team management
Quick apply
10d
General Manager
Rocket Room, Leicester Square —London
- £35,000 - £40,000 a year
- Full-time
- Bar
- Budgeting
- In-person
Quick apply
11d
Delivery Team Trainer
Evri —Sunbury
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Senior Category Manager - Corporate Services
Allianz —Guildford
- £80,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- AI
- Employee discount
4d
Warehouse and Events Operations Assistant
Spook london —London
- £16 - £18 an hour
- Weekend availability
- Microsoft Word
- In-person
Quick apply
General Manager
Hastings Road —Ealing
- £50,000 a year
- Weekend availability
- Sales
- Customer service
- Continuous improvement
Quick apply
Schools Liaison Manager
Stemettes —Liverpool Street Station
- £33,944 - £36,250 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
10d
Assistant Building Manager
MAPP —London
- £40,000 - £42,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
Building Services Manager
Kier Group —London
- Full-time
- Travel
- Communication skills

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building manager jobs near hampton, gtl

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

building manager jobs in hampton, gtl

Assistant Customer Service Manager

Community Workspace Manager

Sales and Events Manager

Marketing Executive, UK & Europe

Building Manager (FULL TIME)

Venue Manager @ Millbridge Court

TradePoint Sales Development Manager

Estates Manager (Building Manager)

General Manager - Mon to Fri

Project Manager

Account Manager

Director of Operations

General Manager

Delivery Team Trainer

Senior Category Manager - Corporate Services

Warehouse and Events Operations Assistant

General Manager

Schools Liaison Manager

Assistant Building Manager

Building Services Manager

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Assistant Customer Service Manager

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What We’re Looking For

Key Skills & Experience

Why Join Us?

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