Service team lead Work, Jobs in Haywards Heath, Wsx (with Salaries)

Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Commercial Sales Manager – Media, Digital & Events
Agile Media Ltd —Burgess Hill
- £41,000 - £46,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- Sales
- Work from home
Quick apply
Accommodation and Community Services Lead (Kent)
Aspens Charities —Royal Tunbridge Wells
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Paid training
- Employee assistance programme
Quick apply
5d
Recovery Coordinator - LGBTQ+ & Chemsex team
Change Grow Live —Brighton
- £28,557.79 - £32,802.41 a year
- Case management
- Annual leave
- Employee assistance programme
Business Unit Manager – CCTV & Remote Monitoring Services
Detego Global —Horsham
- Full-time
- Hybrid work
- Management
- Business development
- Leadership
Quick apply
Development and Opportunities Lead
Aspens Charities —Royal Tunbridge Wells
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Paid training
- Employee assistance programme
Quick apply
3d
Business Support Team Lead
TCMM Shutter Group Ltd —Brighton
- £30,000 - £32,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Quick apply
5d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Headwaiter
Restaurant Isca - Borde Hill —Haywards Heath
- £14 - £16 an hour
- Full-time
- Serving
- Hospitality
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Ambulance Care Assistant - Mental Health
EMED Group —Burgess Hill
- £13.56 an hour
- 8 hour shift
- Driving
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Payroll Coordinator
Active Prospects —Reigate
- £21,887.33 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Telesales Executive - Immediate Start Available
HomeShield Direct —Brighton and Hove
- £31,800 - £59,800 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Referral programme
Quick apply
Graduate Management Trainee - Crawley / Gatwick / Horsham / Haywards Heath
Enterprise Mobility —Crawley
- Full-time
- Sales
- Customer service
- Bachelor's degree
Team Leader - Community, Adult Social Care
Sussex Staffing Solutions —Lewes
- £28,000 - £32,000 a year
- Weekend availability
- English
- Supervising experience
- Organisational skills
Quick apply
9d
PRT - Transitions Team Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
11d
Client Success Executive
Trowbridge Gallery —Crowborough
- £23,132.20 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
4d
Repairs and Maintenance Supervisor
Southern Housing —Sussex
- £45,000 a year
- Full-time
- Microsoft Office
- Driving
- Computer skills
- Annual leave
4d
Early Years Educator
iStep Learning —Burgess Hill
- £28,392 - £31,804 a year
- Full-time
- Childcare
- English
- In-person
- Employee discount
Quick apply
Registered Care Manager
McCarthy & Stone —Burgess Hill
- £40,298.59 a year
- Weekend availability
- Management
- Organisational skills
- In-person
- Paid training
- Employee assistance programme
Quick apply
9d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply

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Training Manager

Tigerlily Training -
Hassocks

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Quality assurance
Human resources
Organisational skills
IT
Communication skills

Full job description

About the role

We're looking for an experienced Training Manager to take strategic ownership of our nationwide trainer network.

You'll be responsible for ensuring our network has the right capacity, the right people and the right quality standards to support continued business growth. From workforce planning and recruitment through to compliance, quality assurance and trainer engagement, you'll have oversight of the entire trainer lifecycle.

You'll lead our Training & Compliance team, work closely with our Lead IQA, act as the key relationship holder with our awarding organisation (CTQ), and ensure our trainer network remains compliant, audit-ready and prepared for future regulatory change.

This is an exciting opportunity for someone who enjoys combining strategic thinking with people leadership, quality assurance and operational excellence.

Key Responsibilities

As Training Manager, you will:

Develop and deliver the long-term strategy for our trainer network, ensuring capacity meets business demand now and in the future.
Forecast trainer capacity up to 12 months ahead and identify recruitment needs before they impact service delivery.
Oversee trainer allocation, ensuring courses are fully resourced through effective planning and performance monitoring.
Lead trainer recruitment campaigns, identifying recruitment priorities and working alongside the Lead IQA throughout selection, assessment and probation.
Line manage the Training & Compliance team, providing coaching, one-to-ones, objective setting and performance reviews.
Support the Lead IQA by providing strategic oversight while maintaining the independence of quality assurance decisions.
Act as the primary contact with our awarding organisation (CTQ) and oversee compliance with awarding body and regulatory requirements.
Ensure the trainer network remains audit-ready by maintaining oversight of compliance, quality standards and legislative changes.
Drive trainer engagement through effective communication, recognition initiatives and continuous improvement.
Produce management reports and analyse performance data to support business planning and decision-making.

Essential Requirements

To be successful in this role, you'll have:

Previous experience in a management role with responsibility for leading and developing a team.
Experience managing a distributed, remote or freelance workforce.
Strong organisational and planning skills with the ability to manage multiple priorities.
Experience of workforce planning, resource allocation or capacity forecasting.
Excellent communication and stakeholder management skills.
A good understanding of compliance, governance and quality assurance processes.
Confidence using data, KPIs and reporting to support operational and strategic decisions.
The ability to build strong relationships with both internal teams and external stakeholders.
Excellent IT skills, including Microsoft Office and the ability to work confidently with business systems.
A proactive, solutions-focused approach with excellent attention to detail.

Desirable Requirements

It would be advantageous if you also have:

Experience within the training, education or apprenticeship sector.
Experience working with an awarding organisation such as CTQ, Ofqual or another regulated awarding body.
Knowledge of IQA processes and quality assurance frameworks.
Experience managing trainers, assessors or other freelance professionals.
Knowledge of regulatory compliance within a regulated training environment.
Experience leading organisational change or business improvement projects.
A recognised management qualification (such as ILM Level 5 or above) or equivalent experience.

What we offer

Competitive salary.
Company pension.
Ongoing professional development.
A supportive and collaborative leadership team.
The opportunity to play a key role in shaping and developing a growing national trainer network.

If you're an experienced leader with a passion for developing people, maintaining high standards and driving continuous improvement, we'd love to hear from you.

Pay: Up to £45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in haywards heath, wsx

Training Manager

Commercial Sales Manager – Media, Digital & Events

Accommodation and Community Services Lead (Kent)

Recovery Coordinator - LGBTQ+ & Chemsex team

Business Unit Manager – CCTV & Remote Monitoring Services

Development and Opportunities Lead

Business Support Team Lead

Governance Lead

Headwaiter

Ambulance Care Assistant - Mental Health

Payroll Coordinator

Telesales Executive - Immediate Start Available

Graduate Management Trainee - Crawley / Gatwick / Horsham / Haywards Heath

Team Leader - Community, Adult Social Care

PRT - Transitions Team Manager

Client Success Executive

Repairs and Maintenance Supervisor

Early Years Educator

Registered Care Manager

Aftersales Manager

I want to receive the latest job alerts for service team lead in haywards heath, wsx

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