Technical specialist Work, Jobs in Helmshore, Lan (with Salaries)

Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Technical Estimator / CAD Technician - Sheet Metal Laser Cutting & Folding
ZZen Engineering Ltd —Burnley
- £37,000 - £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Manufacturing
Quick apply
Low Carbon Trainee
Safran —Burnley
- Full-time
- English
- Hotel
- Analysis skills
- Flexitime
- Employee assistance programme
2d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
9d
Oficial typing etc
Department for Work and Pensions (DWP) —Bastwell
- £16 - £20 an hour
- Part-time
- Word processing
- Typing
- In-person
Quick apply
IT Project Manager
Bensons for Beds —Accrington
- Full-time
- Travel
- In-person
9d
Business Support Administrator
John Spencer Textiles Ltd —Burnley
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Free parking
- Employee discount
Quick apply
5d
Technical Surveyor
Decron Ltd —Clitheroe
- £38,000 - £52,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- No degree
- Free parking
- Annual leave
Quick apply
Technical Lifecycle Manager
Equans —Manchester
- Full-time
- Engineering
- Budgeting
- Annual leave
- Employee assistance programme
Field Service Engineer – Water Treatment
JN Environmental Ltd —Bury
- £27,000 - £32,000 a year
- Overtime
- Military
- No experience needed
- Electrical experience
- Sick pay
Quick apply
6d
IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
20h
Graduate Robotics Engineer
elix sourcing solutions —Rochdale
- £30,000 - £35,000 a year
- Monday to Friday
2d
Watchmaker - Watch Repairs
Watch Repair UK Ltd —Clitheroe
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
Maintenance Assistant
Equans —Blackburn
- Full-time
- Annual leave
- Employee assistance programme
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Trainee Tail Lift Technician
Titan Tail Lifts Ltd —Bury
- £12 - £16 an hour
- Overtime
- Hybrid work
- Travel
- Hand tools
- Mechanical knowledge
Quick apply
6d
FUSE STEAM Programme Lead
Blackburn & Darwen Youth Zone —Blackburn
- Up to £30,000 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Organisational skills
Quick apply
11d
Scissor Lift Assembly Engineer
BID Group Ltd —Bolton
- From £40,000 a year
- Full-time
- Schematics
- Maintenance
- Quality control
Quick apply
12d
Maintenance Supervisor
Overgate Hospice —Elland
- £31,500 a year
- Full-time
- Continuous improvement
- Organisational skills
- Hospice
- Free parking
- Life insurance
Quick apply
9d

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Helpdesk Advisor

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Ticket management
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

What’s in it for you?:

At Hakim Group, we're on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this journey, we're launching a dedicated Helpdesk function at our HQ to provide exceptional support to our practice teams. We're looking for a friendly, proactive and solutions-focused Helpdesk Advisor to join us and become a key part of this exciting new team.

In this role, you'll be the first point of contact for practices across our network, helping to resolve queries, provide guidance and ensure our partners receive the support they need to focus on delivering outstanding patient care and growing their businesses.

No two days will be the same, and you'll have the opportunity to build relationships across the business while making a genuine difference to the experience of our practices.

You will also receive::

Exciting calendar of events, fostering a vibrant work culture.
Employee health plan to prioritise your well-being
Rewards portal with exclusive benefits and offers.
Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role:

As a Helpdesk Advisor, you'll provide first-line support to our practice teams via phone, email and our ticketing system. You'll be responsible for logging, prioritising and resolving queries wherever possible, while ensuring more complex issues are directed to the appropriate specialist teams.

You'll play a key role in delivering a positive support experience, maintaining clear communication and helping to continuously improve how we support our practices.

KEY RESPONSIBILITIES

Act as the first point of contact for support queries from practice teams
Respond to enquiries via phone, email and ticketing systems in a friendly and professional manner
Log, categorise and prioritise requests accurately
Resolve operational and low-level technical queries at first contact where possible
Escalate more complex issues to the appropriate specialist teams
Provide regular updates and maintain clear communication throughout the resolution process
Maintain accurate records of all support interactions
Support the development and maintenance of helpdesk knowledge resources
Identify recurring issues and suggest opportunities for improvement
Work collaboratively with colleagues across HQ to deliver an excellent support service

SKILLS, KNOWLEDGE & EXPERIENCE

We're looking for someone who enjoys helping others, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You'll be a confident communicator with strong organisational skills, a positive attitude and a genuine desire to find solutions.

Essential

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Great attention to detail and organisational skills
Ability to manage competing priorities effectively
A proactive and customer-focused mindset
Ability to work independently and collaboratively within a team

Desirable

Previous experience in a helpdesk, support or customer service role
Experience using ticketing systems or CRM platforms
Knowledge of business functions such as HR, IT or Finance
Experience within retail, healthcare or optical environments
Familiarity with common business software and systems

What's Next?:

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - Max: GBP £0.00 Salary - Min: GBP £0.00

Apply Now

Refine Your Search

technical specialist jobs in helmshore, lan

Helpdesk Advisor

Assistant Service Centre Manager

Technical Estimator / CAD Technician - Sheet Metal Laser Cutting & Folding

Low Carbon Trainee

Laboratory Assistant

Oficial typing etc

IT Project Manager

Business Support Administrator

Technical Surveyor

Technical Lifecycle Manager

Field Service Engineer – Water Treatment

IT Support Specialist

Graduate Robotics Engineer

Watchmaker - Watch Repairs

Maintenance Assistant

Senior IT Support Specialist / Project Engineer MSP

Trainee Tail Lift Technician

FUSE STEAM Programme Lead

Scissor Lift Assembly Engineer

Maintenance Supervisor

I want to receive the latest job alerts for technical specialist in helmshore, lan

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