Operations & engineering support Work, Jobs in Henlow, Bdf (with Salaries)

Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Project Development Officer – Planning
greentech services Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CAD
- Computer literacy
- Data analysis skills
- Flexible schedule
- Life insurance
Quick apply
6d
Site Documentation Assistant
GEMEC Ltd —St. Neots
- £30,000 - £33,000 a year
- Temporary
- In-person
- Free parking
Quick apply
6d
Quality Engineer, Quality Department
CONTAMAC LTD —Saffron Walden
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Life insurance
Quick apply
Receiving & Inspection Operative
Setna iO —Leighton Buzzard
- £32,000 a year
- Overtime
- Computer literacy
- Forklift
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
11d
Mechanical Maintenance Technician
Anglian Water Services Ltd —Letchworth
- £35,360 - £47,840 a year
- Overtime
- Maintenance
- Mechanical knowledge
- Annual leave
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Technical Author (Graduate / Early Career)
Sonovision UK —Letchworth
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- No degree
Quick apply
Lab and Automation Technician - Cell Based Screening
Revvity —Cambridge
- Day shift
- Master's degree
- Bachelor's degree
- Continuous improvement
12d
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
2d
Drone Pilot
Drone Surveying —Cambridge
- £38,000 - £42,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
Quick apply
Assistant Analyst - GLP
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
3d
Data Centre Infrastructure Apprentice
Mastercard —Dunstable
- Full-time
- Microsoft Word
- Engineering
- Travel
Junior Scientist - Cell Specialist
Phytoform Labs Ltd —Harpenden
- £38,000 - £39,400 a year
- Full-time
- Laboratory experience
- Master's degree
- Organisational skills
- Free parking
Quick apply
12d
Engine Test Technician - ICE / Engines
UTAC —Bedford
- Full-time
- Computer literacy
- Continuous improvement
- Travel
- Employee discount
Quick apply
Control Systems Engineer
Johnson Matthey —Royston
- Full-time
- Programmable logic controllers
- Communication skills
Technical Specialist
University of Cambridge —Cambridge
- £35,608 - £46,049 a year
- Call to connect
- Laboratory experience
- Research
- Communication skills
Laboratory Technician (Special Processes)
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- Analysis skills
- Maths
- Continuous improvement

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operations & engineering support jobs near henlow, bdf

Senior Operations Coordinator

RSP UK
Bedford

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,000 a year

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Procurement support
Continuous improvement
Team management
Organisational skills
Computer skills
Customer interaction
Multidisciplinary collaboration
Training & development
Communication skills
Time management

Full job description

Job Title: Senior Operations Coordinator

Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Position duration & Salary details: Permanent Full Time £32k - £34k per annum, + bonus, pension, private healthcare and life cover

Job Summary: The Senior Operations Coordinator is responsible for supporting the Operations Controller in the management and coordination of service and maintenance activities for Suction Excavators and R&G Group products.

This role plays a key part in ensuring the efficient delivery of operational activities, providing guidance and support to the Operations team, and maintaining high levels of customer service. The Senior Operations Coordinator will take a lead role in scheduling, customer communication, complaint resolution, warranty administration, and cross-functional collaboration, whilst supporting the day-to-day supervision of the Operations team.

The role requires excellent organisational, communication and problem-solving skills, with the ability to manage multiple priorities and act as a key point of contact for customers, internal stakeholders, suppliers, and colleagues within RSP Germany.

Main Duties/ Responsibilities:

Support the Operations Controller in the planning, coordination and delivery of service and maintenance activities, ensuring operational efficiency and customer satisfaction.
Maintain and oversee scheduling systems, ensuring service and maintenance activities are accurately planned, communicated and completed within agreed timescales.
Coordinate the allocation of engineers, equipment and resources to meet operational requirements and customer expectations.
Provide day-to-day guidance and support to Operations Coordinators, assisting with workload management, training and the development of team capability.
Support the supervision of the Operations team, promoting high standards of performance, communication and customer service.
Act as an escalation point for customer enquiries, complaints and service-related issues, ensuring concerns are investigated thoroughly and resolved professionally and promptly.
Act as an escalation point for warranty claims liaising with customers, suppliers, Engineering and RSP Germany to ensure timely resolution.
Develop and maintain strong working relationships with customers, suppliers and internal departments to support the smooth delivery of operations.
Liaise closely with RSP Germany regarding technical matters, warranty issues, parts availability, service requirements and operational support.
Review and maintain operational records including work orders, sales orders, quotations, service reports, GoCanvas records and customer feedback.
Monitor the progress of service and maintenance activities, identifying and resolving scheduling conflicts, delays or resource challenges.
Work closely with Engineering, Sales, Finance and Procurement teams to ensure effective communication and coordination of operational activities.
Support procurement activities by helping to ensure the availability of parts, materials and equipment required for service and maintenance work.
Produce operational reports and performance information as required by the Operations Controller and senior management team.
Assist with stock management activities and deputise for the Stock Controller where required.
Support continuous improvement initiatives by identifying opportunities to improve operational processes, customer experience and service delivery.

Qualifications/ Skills and Attributes Required:

GCSE Grade 4 (or equivalent) in English and Maths; administrative, technical or management qualifications are desirable.
Proven experience in an operations, service coordination or senior administrative role, preferably within an engineering, service or technical environment.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines in a fast paced environment.
Experience supporting or supervising colleagues and contributing to team performance.
Excellent verbal and written communication skills, with the confidence to engage with customers, suppliers and internal stakeholders at all levels.
Experience managing customer complaints and delivering effective resolutions.
Understanding of warranty processes and service administration is desirable.
Strong problem-solving and decision-making skills, with the ability to manage complex operational issues.
Proficient in using scheduling software and operational management systems.
Strong computer skills, including proficiency in Microsoft 365 products.
High attention to detail and commitment to delivering quality outcomes.
Ability to work collaboratively across departments and build strong professional relationships.
Knowledge of suction excavators and related products would be advantageous.

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Application question(s):

Do you hold a full, valid UK driving licence and have regular access to a vehicle for commuting to work?

Work Location: In person

Quick apply

Refine Your Search

operations & engineering support jobs in henlow, bdf

Senior Operations Coordinator

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Project Development Officer – Planning

Site Documentation Assistant

Quality Engineer, Quality Department

Receiving & Inspection Operative

Mechanical Maintenance Technician

Service Desk Engineer

Technical Author (Graduate / Early Career)

Lab and Automation Technician - Cell Based Screening

Maintenance and Contracts Co-ordinator - Full Time

Drone Pilot

Assistant Analyst - GLP

Junior Product Manager

Data Centre Infrastructure Apprentice

Junior Scientist - Cell Specialist

Engine Test Technician - ICE / Engines

Control Systems Engineer

Technical Specialist

Laboratory Technician (Special Processes)

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